Tony Lagos

Norm Reeves Honda Superstore - Huntington responded

Hi there, we're sorry to hear this. We totally understand the importance of a clean vehicle and regret that yours was returned to you in less-than-ideal condition. Please get in touch with our Service Manager, Jason Ung, at jason.ung@normreeves.com.

Norm Reeves Honda Superstore - Huntington responded

We can understand how frustrating it must be to return to the same problem after investing time and money, and we want every repair to leave you confident in your vehicle. If you connect with our Service Manager, we can go over the details and work toward a solution. Please contact him at Jason.ung@normreeves.com.

Norm Reeves Honda Superstore - Huntington responded

Tony leads the way, making sure the path is clear and comfortable. We’re grateful for your trust on every journey.

Norm Reeves Honda Superstore - Huntington responded

All the parts came together in perfect harmony, hitting every note on schedule. Thanks for letting us orchestrate your experience.

Norm Reeves Honda Superstore - Huntington responded

Clear communication is a big part of good service. Tony makes a point of keeping customers updated on their vehicle and the cost of repairs before work moves forward. Thank you for recognizing that effort and for choosing our team.

Norm Reeves Honda Superstore - Huntington responded

Waiting customers always appreciate a little efficiency. Tony keeps a close eye on the schedule when someone is in the lounge so the visit does not stretch longer than it needs to. Thank you for noticing and for sharing the experience.

Norm Reeves Honda Superstore - Huntington responded

Hi Cesar, we're disappointed to see your low rating and would like to hear more about your experience. Please reach out to Jason Ung at jason.ung@normreeves.com.

Norm Reeves Honda Superstore - Huntington responded

Tony really does have that magic touch, which makes everyone feel special. Thank you for sharing your experience with him, Debra. You're always an MVP in our book.

Norm Reeves Honda Superstore - Huntington responded

That means a lot to hear. Creating an experience that feels comfortable, honest, and enjoyable is always the goal. It's good to hear that you felt genuinely taken care of, and we truly appreciate the recommendation. If there's anything else we can do to make your experience a full five, we're here to help.

Norm Reeves Honda Superstore - Huntington responded

This is exactly the kind of future-facing service we aim for. Courteous, efficient, and transparent about what’s ahead so you can plan with confidence. Thanks for trusting Tony and the team.