Tony Frazier | Page 12

A Decent Dealer experience Overall I will rate my time at the dealership an 8.5 out of 10. I would have rated a 9.5 but they did one thing that upset me (but was quickly fixed). Overall I will rate my time at the dealership an 8.5 out of 10. I would have rated a 9.5 but they did one thing that upset me (but was quickly fixed). I stopped by the dealer on a Thursday night and took a 2015 Sonata for an extended test drive. Before I even went to the dealer I called and talked to the internet sales person and told them I had searched Hyundai’s official website for a certified pre-owned Sonata and located two options, one at their dealership with 49k miles lister for $12.5k and another at Orlando Hyundai with 51k miles for $10,900. I asked if they could price match another cpo car with similar features and miles from another dealership. They stated they could so I stopped by their dealer. Fast forward to Friday morning I come in and they presented me with their price, it is not priced matched even though I gave them all the information in 24 hours to get everything set up. When they showed me the price I wanted to get my old car and drive to Orlando Hyundai to get the same car for a lower price. I gave them one opportunity to fix the price and match the other dealership and they were able to. It just rubbed me the wrong way that I went out of my way to confirm they can do it when I talked to the internet sales team, provided them the details from the other dealer and they didn’t use the time I gave them. Other then that issues the rest of the process was very smooth and the sales person “Tony” was friendly and did his best to get the dealer to work with me in the price of the car. More

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My experience at dealer I had great experience at dealership and my sales person Tony Frazier was out standing. He answered all my concerns and stayed with me through the en I had great experience at dealership and my sales person Tony Frazier was out standing. He answered all my concerns and stayed with me through the entire process. Make sure you ask for him if in the market for a new vehicle. More

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Best experience at a dealership I worked with Toni Frazier and the team at Headquarters Hyundai and they were fantastic! I highly recommend Toni and Headquarters for any vehicle you I worked with Toni Frazier and the team at Headquarters Hyundai and they were fantastic! I highly recommend Toni and Headquarters for any vehicle you may be looking into. Hyundai and Genesis are in a league of their own with the quality of their products and Headquarters backs it up in their customer service. I am very pleased with the Genesis and I look forward to the future of these to come from Genesis!!! More

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Great service ! I came in just to get an oil change but they made me an offer i could not refuse ! I love headquarter Hyundai. I will always be a loyal customer. I came in just to get an oil change but they made me an offer i could not refuse ! I love headquarter Hyundai. I will always be a loyal customer. More

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Purchased car that was previously leased. I have always been pleased with the service I receive here, which is why my husband and I keep coming back to this Hyundai dealership. Everyone goes a I have always been pleased with the service I receive here, which is why my husband and I keep coming back to this Hyundai dealership. Everyone goes above and beyond, from the service department to sales/finance department. More

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Tony was Amazing! Tony was incredibly helpful...funny, patient, knowledgeable, he made sure we had full support all throughout the process. Truly appreciate him sharing Tony was incredibly helpful...funny, patient, knowledgeable, he made sure we had full support all throughout the process. Truly appreciate him sharing his cell and time if we needed help after we left as well. Would love to work with him again in the future. Kevin was incredibly helpful as well when it came to our old car, making sure we were safe and knew all of our options. Incredibly friendly as well. More

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Amazing experience! Mr. Tony was amazing, patient and with a great sense of humor. I loved the car and he made it happen!! Would definitely recommend him and I’ll always Mr. Tony was amazing, patient and with a great sense of humor. I loved the car and he made it happen!! Would definitely recommend him and I’ll always be thankful for his great service! More

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Good experience Tony was very helpful at a tome when your dealership was in transition to a new location. If he didn’t know he would find out. Tony was very helpful at a tome when your dealership was in transition to a new location. If he didn’t know he would find out. More

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Everyone AMAZING! I can truly say is they worked really hard to help me! Tony was Literally EVERYTHING! I'm pleased and happy with the role each of them played in helpi I can truly say is they worked really hard to help me! Tony was Literally EVERYTHING! I'm pleased and happy with the role each of them played in helping me obtain my very 1st BRAND NEW VEHICLE! More

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MARITZA LOPEZ since I get to the dealer, every single person working there where great. Very respectful. I will definitely recommended this dealer to anyone who is since I get to the dealer, every single person working there where great. Very respectful. I will definitely recommended this dealer to anyone who is looking to buy/lease a new car. More

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