Tony DiGuiseppe | Page 42

Have bought two vehicles from Sarant Cadillac staff is friendly and very helpful Eli T is very professional I would recommend others to this dealership friendly and very helpful Eli T is very professional I would recommend others to this dealership More

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It's always a pleasure to come there. Service was quick , everyone friendly. I am on my 2nd caddy., and getting ready for #3!! LOVE IT!!! everyone friendly. I am on my 2nd caddy., and getting ready for #3!! LOVE IT!!! More

by caddysally Verified Customer Verified Customer

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Tommy has been a great salesman and very helpful.The service department has been wonderful also.This is the second Cadillac I got from Sarant. service department has been wonderful also.This is the second Cadillac I got from Sarant. More

by MARKFETKO Verified Customer Verified Customer

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I came to Sarant Cadillac because my sales rep, Dina, had left the previous dealership & moved to Sarant. I was very happy with Dina & this was my 3rd Cadillac SUV I leased through her! I also was very ha left the previous dealership & moved to Sarant. I was very happy with Dina & this was my 3rd Cadillac SUV I leased through her! I also was very happy with the new dealership! More

by ljm528 Verified Customer Verified Customer

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Tony and Joseph are the best they work together with everyone in the service department to make sure your car is always like brand new. They even offer you coffee or snacks to make you comfortable. But everyone in the service department to make sure your car is always like brand new. They even offer you coffee or snacks to make you comfortable. But what I like the most is that with repeat clients they remember your name. It makes you feel that much better bringing your car for service where they know you by name. More

by smcalman Verified Customer Verified Customer

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I lease a fully loaded 2019 CTS-V "brand new" with 600 miles on it in October of 2019 for over $100k. This car is my daily driver and has had CONSTANT navigation, touch display and main infotainment issue miles on it in October of 2019 for over $100k. This car is my daily driver and has had CONSTANT navigation, touch display and main infotainment issues from day one to the point that those features on the car does not work at all at any given time. This issue along with suspension and other electronic issues STILL have not been fixed or corrected. This is VERY frustrating seeing how this is my daily means of transportation, sometimes my mothers as well and when we want / need to use those features on the car, we cannot. This is a HUGE time restraint and stressful situation to be in on a daily basis. The dealership, service department, sales department and parts department are VERY GREAT and VERY PROFESSIONAL / REASONABLE people to work with. Unfortunately whoever has been handling my car on the technician / valet side has not been taking care of or treating my concerns or the car with a dealership high quality level of treatment that is warranted from such a higher end car manufacturer. I personally used to work at two higher end / tier car manufacturer dealerships in the past and know this is NOT how a repeat customers car, concerns, time or money should be treated whatsoever. This is my second Cadillac from this dealership and I did not have any issues whatsoever with the first Car. It's safe to say this will be the last Cadillac I ever own. Katie and Joanna in the receptionist portion of the service department are very caring and professional individuals to work with and I am very satisfied with how they have helped me in the past with my frequent visits. This is literally my first review I have written for anything in my life and I hope it will be my last. It's sad that it has to come to this for my concerns, time, money and car to be treated better and taken more seriously in the future (hopefully). More

by vinnylee32 Verified Customer Verified Customer

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Sarant service is top notch. Anthony from service kept me inform from start to finish and treated me with the utmost respect. Thank you Tony and Sarant. inform from start to finish and treated me with the utmost respect. Thank you Tony and Sarant. More

by SC9575 Verified Customer Verified Customer

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Great service always. The service people are very knowledgeable. The sales people are also very knowledgeable. When I go down there 90% of them know my name knowledgeable. The sales people are also very knowledgeable. When I go down there 90% of them know my name More

by LONGTUNGMAN Verified Customer Verified Customer

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I do like that my tire and wheel protection covered my tires. What I am not happy about is I asked if I was getting the same brand of tires and I was told I was. However they are not. I have two tires tha tires. What I am not happy about is I asked if I was getting the same brand of tires and I was told I was. However they are not. I have two tires that are Michelin Premier and now the new ones are another brand of Michelin. I should have been informed. Also, my tire pressure was not the same on all the tires. I took a picture of it when I left the dealership. More

by KARENMCELESTINO Verified Customer Verified Customer

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Scheduled service appointment online, arrived at designated time and vehicle was serviced in an appropriate timely manner. Service also identified the vehicle needed an inspection which prevented an designated time and vehicle was serviced in an appropriate timely manner. Service also identified the vehicle needed an inspection which prevented any future issues with law enforcement. Great job. More

by Gray wolf 2 Verified Customer Verified Customer

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