Tony Cole

They are great kept me informed on all what was going on, explained everything. Great customer service. explained everything. Great customer service. More

by dogger44 Verified Customer Verified Customer

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Havin the SLR serviced requires the special training and equipment that only a well qualified dealer can provide. I appreciate that Salem has maintained this capability to support this very special and uniq equipment that only a well qualified dealer can provide. I appreciate that Salem has maintained this capability to support this very special and unique vehicle. Having such depth in your shop gives me a significant confidence that allows me to drive this vehicle. Thank you! More

by LARSG1F Verified Customer Verified Customer

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The people are so kind and always making sure my needs are met. Never rude are met. Never rude More

by haydentkennedy Verified Customer Verified Customer

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The best service is at Salem Mercedes! !They go above and beyond for their customers. !They go above and beyond for their customers. More

by Marsha Verified Customer Verified Customer

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Very good services , I would like to thank you very much to every people at the dealer . to every people at the dealer . More

by cuongpham350z Verified Customer Verified Customer

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Don’t own a Mercedes anymore because of the service department customer service. Had terrible customer service my one time getting my car serviced at this shop. department customer service. Had terrible customer service my one time getting my car serviced at this shop. More

by Ashley Verified Customer Verified Customer

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Professional, very clean facility and a willing team of associates to handle all concerns. Is always a stress free experience. associates to handle all concerns. Is always a stress free experience. More

by CYNTHIA.LEBRUN Verified Customer Verified Customer

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Wonderfully service. They towed the car from Eugene all the way to Salem and Brought it back. I have never seen any dealer do this. They towed the car from Eugene all the way to Salem and Brought it back. I have never seen any dealer do this. More

by ratanpal786 Verified Customer Verified Customer

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4 new tires and a front wheel alignment done to perfection. Car was cleaned inside and out and a front headlight bulb replaced free off charge . perfection. Car was cleaned inside and out and a front headlight bulb replaced free off charge . More

by EPINTER Verified Customer Verified Customer

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Service was great, but one of the staff (Brian) was very rude to my 17 year old daughter when she came to pick her car. I had parked it there to pick up my car. He was making rude comments about her driving rude to my 17 year old daughter when she came to pick her car. I had parked it there to pick up my car. He was making rude comments about her driving a Subaru and wouldn't help her when he key wasn't working. Luckily, a lady staff member (I didn't catch her name) helped her, but the key wouldn't work. Whoever this man is was also rude to my husband when he went back with my daughter to pick up the Subaru. The staff member did not give a good first impression of Mercedes Salem and this experience make me wonder about going back there. More

by RubyL Verified Customer Verified Customer

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