Tony Bonifazi
Tony Bonifazi at INFINITI of Clarendon Hills
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Tony Bonifazi | Page 2

Service Manager

INFINITI of Clarendon Hills

415 Ogden Ave
Clarendon Hills, IL 60514

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4.6
91 Reviews

Dealership Experience

12 yrs, 7 mos

Languages Spoken

Spanish Spanish

4.6

91 Reviews

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91 Reviews of Tony Bonifazi

August 16, 2023

Dealership Rating
Employee Rating

The service department is there to gouge customers. Since Anna left, there is no one there with any integrity. More

by QX80_2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 30, 2023

INFINITI of Clarendon Hills responded

Hello, We're sorry to hear about your recent experience at our dealership. Your feedback is important to us, and we take your concerns seriously. We apologize for any inconvenience you may have faced. We are constantly working to provide the best service possible, and we are disappointed that we did not meet your expectations on this occasion. If you would like to discuss your experience further or have any specific concerns, please don't hesitate to contact us. Your satisfaction is our priority, and we would appreciate the opportunity to address any issues you may have encountered. Thank you for bringing this to our attention. We hope to have the chance to serve you better in the future. Best regards,

August 03, 2023

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Employee Rating

Great dealer Ask for Fuzz Straight forward no hassle’s . I bought a QX50 love it More

by Mikey D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2023

INFINITI of Clarendon Hills responded

Hello Mikey, Thank you for your kind words! We're delighted to hear that your experience with us, particularly with Fuzz, was straightforward and hassle-free. We're glad you're enjoying your QX50! If you ever need anything in the future or have any questions, please feel free to reach out. We're here to help. Best regards,

July 20, 2023

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took my son to come experience his first test drive. The nice thing about Infiniti is that even though my son was still trying to figure out what he wanted and that he asked a lot of questions about the More

by MikeyB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2023

INFINITI of Clarendon Hills responded

Dear MikeyB, We are thrilled to hear about your positive experience at Infiniti/Clarendon Hills! Bringing your son for his first test drive is a special moment, and we're glad we could be a part of it. Our team takes pride in providing exceptional service to all our customers, regardless of age or experience. It's fantastic to know that our salesman showed patience and attentiveness while your son asked questions and discussed his interests in motors and maintenance. At Infiniti/Clarendon Hills, we strive to treat every customer with the utmost respect and attention they deserve. It sounds like your son was well-prepared and knowledgeable during the process, and we appreciate his enthusiasm and interest in learning about the cars. We are happy to have been a part of this exciting moment in his automotive journey. Thank you for recommending us, and we hope to welcome both you and your son back to our dealership in the future. If you have any further questions or need assistance, please don't hesitate to reach out to our team. Drive safely, and once again, thank you for choosing Infiniti/Clarendon Hills! Best regards, Infiniti/Clarendon Hills

May 29, 2023

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I went to Infiniti for service and realized they were closed, but to my surprise, i was greeted by the owner who put out a spread for me and my family! I then was introduced to Bill Mullarkey, who I will More

by mamabear20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Korallus, Bill Mullarkey, Mike Harlow, Joe Fruzyna, Jacob Lubinski , Joe Belmonte, Sam Shahin, Porter Max

Jun 05, 2023

INFINITI of Clarendon Hills responded

Thank you, mamabear20, for sharing your wonderful experience at our dealership! We apologize for the confusion regarding our service hours, but we're thrilled that you were greeted by the owner and treated like family. We appreciate your kind words about Bill Mullarkey, and we're glad that he made a lasting impression on you. Our team, including Peter Korallus, Joe Belmonte, Mike Harlow, Joe Fruzyna, Tony Bonifazi, Jacob Lubinski, Sam Shahin, and Porter Max, is dedicated to providing exceptional customer service. We hope you had a memorable Memorial Day, and we look forward to assisting you with your future car purchase. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for recommending our dealership!

May 19, 2023

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Bill you are truly the most amazing and talented sales professional I have ever had the please to work with thank you for the wonderful experience also honorable mention fuzz , Joe b, Andreas , and of cou More

by City Slicker
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 05, 2023

INFINITI of Clarendon Hills responded

Thank you, City Slicker, for your amazing review! We're thrilled to hear that Bill and our team provided you with a wonderful experience. We pride ourselves on having talented and dedicated sales professionals who go above and beyond for our customers. We appreciate the honorable mentions for Fuzz, Joe B, Andreas, Peter K, and Udo. Your dream come true is our ultimate goal, and we're delighted that we could make that happen for you. Thank you for recommending our dealership, and if you ever need any further assistance, please don't hesitate to reach out.

May 04, 2023

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WOW! WHAT CAN I SAY.I CAN'T SAY ENOUGHABOUT THE FANTASTIC SERVICE I GET AT INFINITI OF CLARENDON HILLS! BILL MULLARKEY YOU ARE A ROCK STAR ! Happy birthda More

by Marlakramer73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Mullarkey, Mike Harlow, Joe Fruzyna, Jacob Lubinski , Joe Belmonte, BILL Mullarkey

May 09, 2023

INFINITI of Clarendon Hills responded

Thank you so much for your enthusiastic review, Marlakramer73! We're thrilled to hear that you had a fantastic experience at Infiniti of Clarendon Hills and that our team, especially Bill Mullarkey, provided you with excellent service. We appreciate your kind words and look forward to serving you again in the future!

May 04, 2023

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Pleasure to deal with the dealership service dept. Service was quick and on time when promised. Bill Mullarkey was a big help to me with understanding of my current lease options on my vehicle. Bill h More

by MikeP66
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
May 09, 2023

INFINITI of Clarendon Hills responded

Thank you so much for sharing your positive experience with our dealership's service department, Mike! We're thrilled to hear that your service was quick and on time, and that Bill was able to assist you with your lease options. Providing excellent customer service is a top priority for us, and we're glad that our team was able to make your experience a pleasure. Please don't hesitate to reach out if you need any further assistance in the future.

March 06, 2023

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Every time I bought a car used to bumper round from dealership to dealership because the experience wasn’t that great. I’ve purchased my last three vehicles from Infiniti of Claredon Hills and I don’t More

by mikebussan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2023

INFINITI of Clarendon Hills responded

Thank you for taking the time to leave a positive review and for your continued loyalty to our dealership. We're thrilled to hear that you've had great experiences purchasing your vehicles from us, and that you've found a home at Infiniti of Clarendon Hills. Our team strives to provide a welcoming and enjoyable car-buying experience for all of our customers, and we're honored to have earned your trust and business. We appreciate your kind words and look forward to serving you in the future. Thank you again for choosing us and for your review.

February 28, 2023

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Employee Rating

I have had the pleasure to work with Bill Mullarkey, and his sales experience was outstanding! I would definitely recommend friends/family to Bill Mullarkey! More

by KATLYNS13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2023

INFINITI of Clarendon Hills responded

Hi Katlyns13, thank you for taking the time to leave a review for us at Infiniti Of Clarendon Hills. We're happy we could meet your expectations! thank you again

February 27, 2023

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Employee Rating

What a great experience I had at Infinity Of Claredon Hills I met an amazing salesman Bill malarkey More

by allygauger23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2023

INFINITI of Clarendon Hills responded

Allygauger23, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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