67 Reviews of Tommie Smith
July 26, 2015
Outstanding effort Mir was extremely helpful in putting us into the car we wanted and made the purchase very simple. We were put into a position where we had to either k Mir was extremely helpful in putting us into the car we wanted and made the purchase very simple. We were put into a position where we had to either keep taking chances with our 2012 Focus and it's problematic transmission or lose our shirts trading in our car. Both possibilities were avoided and we were put into a new Escape. More
Other Employees Tagged: Austin Haase, Mir Rahman
January 30, 2015
New Edge Travis did a great job in finding me a vehicle that would work for me. I appreciated all the effort he put into helping me. Thanks - I love my new car Travis did a great job in finding me a vehicle that would work for me. I appreciated all the effort he put into helping me. Thanks - I love my new car! More
Other Employees Tagged: Travis Whisler
January 10, 2015
New Expedition Tremendous service finding the exact vehicle I wanted; very knowledgeable and refreshingly pleasant to deal with. I highly recommend their staff to de Tremendous service finding the exact vehicle I wanted; very knowledgeable and refreshingly pleasant to deal with. I highly recommend their staff to deal with, especially after visiting so many other local dealers. More
Other Employees Tagged: Phil Nightingale, Sam Jawad , Bretley Brown
December 15, 2014
New Car We came out to show our 2012 Edge as used cars were needed. We had no intentions of buying a new car. However we drove away in a new 2014 Edge and we We came out to show our 2012 Edge as used cars were needed. We had no intentions of buying a new car. However we drove away in a new 2014 Edge and we love it. A special thanks to Ray Norris and Jimmie Smith for working with us so hard. They both made a stressful situation easier. Our finance person was great too. More
October 29, 2014
Top notch from sales to financing to delivery team! Mir did a great job listening to us and finding us that perfect vehicle fit. We appreciated his knowledge and great patience with our many questions a Mir did a great job listening to us and finding us that perfect vehicle fit. We appreciated his knowledge and great patience with our many questions and willingness to work with our timing. More
Other Employees Tagged: Mir Rahman, Tommy customer services
September 24, 2014
service Sept and customer service If you want quality work and customer service DO NOT GO TO MEL HAMILTON. Took my truck there and 2 days after my scheduled apointments and me calling If you want quality work and customer service DO NOT GO TO MEL HAMILTON. Took my truck there and 2 days after my scheduled apointments and me calling they tell me the noise in the engine is normal (had truck for 2 yes never heard before) and according to tech data they had the fixed the transmission. They didn't test drive the truck. Well a week later spark plug blew put of the head. While on a trip. After they fixed that then they started hearing the noise. After 3 weeks of them tearing the engine apart and trying different things they fixed it got it back on a Thursday night and after about 20 miles the engine starts puttering and won't stay running. So they fixed it again. They say the mass air flow sensor wasn't making good contact. Mean while while they are trying to figure out by throwing parts at the truck. After dealing with person after person I requested to speak to the owner/president let them know how bad their service is and after being told they will get back with you to set appointment which never happened I asked to send to their couch mail. According to everyone their the only 2 people that don't have voice mail in the company. After being promised that one of them will be getting with me today I keep getting called by other people. Sounds like they don't want them to h ear from people that have issues with the dealership only the ones praising them More
Other Employees Tagged: Tommy smith, kent, david, josh, and others can't remember who
January 13, 2014
Went to look for a good deal, they worked with me on Went to look for a good deal, they worked with me on getting what I could comfortably afford and they were extremely patient! I would definetly recom Went to look for a good deal, they worked with me on getting what I could comfortably afford and they were extremely patient! I would definetly recommend this group of guys! More
Other Employees Tagged: Austin Haase, Jeff White, Tommie