Tom Trout
Tom Trout at Toyota of Cleveland

Tom Trout | Page 2

Service Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

4.7
124 Reviews
4.7

124 Reviews

Write a Review

124 Reviews of Tom Trout

July 15, 2022

Dealership Rating
Employee Rating

Fantastic friendly staff that goes above and beyond to assist you. Staff is patient and Gregg did a great job making me comfortable throughout the entire process. Dealership is clean and Gregg was a great More

by ashleybasehart
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain, Justice Goodner , James Macaulay

April 01, 2022

Dealership Rating
Employee Rating

Toyota of Cleveland service department is exceptional, great customer service, very knowledgeable, great work on the vehicle. More

by Tut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Durbin, Andy Peek

March 28, 2022

Dealership Rating
Employee Rating

We purchased a 2022 Toyota Rav4. Even though we had to wait for it to be built about a month and a half, from start to finish there was fawless communication from the staff. Finance More

by Cstingray50
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Susan Tubbs, Justin Chretien, Joey Abdullah, Amanda Phifer , Demetrius Beasley, Angela Cofer, Alfred Polk

March 24, 2022

Dealership Rating
Employee Rating

My service writer was very friendly and helpful. I wasn’t expecting the amount of work needed, but she made every effort to make it less painful! More

by kdavenlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 23, 2022

Dealership Rating
Employee Rating

Great dealership, clean,fresh and very friendly,brought my truck in for a breakdown,Eddie with the service department very thorough explaining the problem, also I must talk about Shane that young man is a More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eddie Shadgett

February 11, 2022

Dealership Rating
Employee Rating

Service is always good. The wait time sometimes is long…but I do understand that help is sometimes not available due to the Covid situation. We are happy with the dealership !! We have been Toyota cus More

by bgdittman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 02, 2022

Dealership Rating
Employee Rating

It took 2 hrs to get my oil change A tries rotation costs more money More

by Bkworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 14, 2022

Dealership Rating
Employee Rating

I've been purchasing Toyota's from them since 2006. Gregg Bain always goes out of his way to get what we want and the best deal. I would never go anywhere else! More

by Charlottep1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain, Andy Peek, Mike Covington , Brad Harmon, Dylan Tanos

December 16, 2021

Dealership Rating
Employee Rating

I like the fact that I can rely on a team of professionals, each time I bring my vehicle in for service. More

by menqt2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ivy Turner is the best!!

September 04, 2021

Dealership Rating
Employee Rating

Very nice experience and would define recommend dealership to others!! Really appreciated our salesman Demitrius... he made our whole experience very enjoyable!Highly recommend him to everyone!! More

by John Ranfranz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Covington , Demetrius Beasley, Alfred Polk

2
...

Dealership Inventory (166 Vehicles)

new 2024 Toyota Tundra car
2024 Toyota Tundra
new
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
new 2024 Toyota Tundra car
2024 Toyota Tundra
new
Silver exterior
Automatic
Four-wheel Drive
used 2016 Toyota Tacoma car, priced at $33,991
2016 Toyota Tacoma
used
Red exterior
Automatic
Four-wheel Drive
used 2019 Toyota Tundra car, priced at $40,992
2019 Toyota Tundra
used
Gray exterior
Automatic
Four-wheel Drive
used 2020 Toyota Tacoma car, priced at $38,991
2020 Toyota Tacoma
used
Gray exterior
Automatic
Four-wheel Drive
used 2022 Toyota Tacoma car, priced at $27,992
2022 Toyota Tacoma
used
Magnetic Gray Metallic exterior
Automatic
Rear-wheel Drive