Tom Rodkey
Tom Rodkey at Mercedes-Benz of Silver Spring
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Tom Rodkey | Page 6

Service Manager

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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4.9
63 Reviews
4.9

63 Reviews

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63 Reviews of Tom Rodkey

July 02, 2019

Dealership Rating
Employee Rating

Great service Always reliable, fast and courteous. Easy to work with, provide info on the details of that service call and things to watch or plan for next time. More

by JakeMaryland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Marr , O'Riley Moonsasigh

Jul 03, 2019

Mercedes-Benz of Silver Spring responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Jul 04, 2019

Mercedes-Benz of Silver Spring responded

Hi Wayne, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 30, 2019

Dealership Rating
Employee Rating

I love Mercedes Benz of Silver Spring! Mercedes Benz offers the best quality vehicle at the highest standards. Those standards are transferred to every aspect of sales, service and custome More

by thinkcarefully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Len Logue , O'Riley Moonsasigh

Feb 02, 2019

Mercedes-Benz of Silver Spring responded

Thank you for the great review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2018

Dealership Rating
Employee Rating

Great Experience at Silver Spring Mercedes Benz They have a great, friendly staff and a nice waiting area. I use the office cubicle when I am there and get a lot of work done. If you have any concer More

by pcamp1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2019

Mercedes-Benz of Silver Spring responded

We are so happy to read such a great review about Mercedes-Benz of Silver Spring! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 27, 2018

Dealership Rating
Employee Rating

Just excellent sales and service overall Very pleased with the service I received from the team at this dealership. The staff is very warm and welcoming. Their prices are very competitive More

by MBowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terrence Abrams, Christian Gonzalez, Bijan Nejadi

Dec 28, 2018

Mercedes-Benz of Silver Spring responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 11, 2018

Dealership Rating
Employee Rating

Mr. Service I come all the way from Tyson Virginia just to get all 3 of my Mercedes service at sliver springs Mercedes because of the great service Christian and More

by Guzman23Rg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Gonzalez

Dec 17, 2018

Mercedes-Benz of Silver Spring responded

Hello, thank you for taking the time to leave a review for us at Mercedes-Benz of Silver Spring. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day!

September 24, 2018

Dealership Rating
Employee Rating

Service doesn't get any better than this! We been Mercedes Benz owners for more than 20 years. They are the best vehicles on the road. And the best place to buy and service Mercedes is Merce More

by thinkcarefully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Len Logue , Amari

Oct 01, 2018

Mercedes-Benz of Silver Spring responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

July 25, 2018

Dealership Rating
Employee Rating

excellent customer service I received excellent service when i visited this location . I had my car towed here and from the beginning to end i was well informed of the status of More

by mstiawana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2018

Mercedes-Benz of Silver Spring responded

We're so glad you received excellent service! Feel free to reach out to us if you need anything more. Have a wonderful day!

May 25, 2018

Dealership Rating
Employee Rating

Service and Warranty Repair - 2005 E Class and 2015 S Class I had the pleasure of visiting the dealership twice in a span of a few weeks - both service related on my two MB vehicles - one under warranty. Whils More

by P. Gupta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Gonzalez, Pabs/Brian - Shop Foreman

Jun 01, 2018

Mercedes-Benz of Silver Spring responded

We strive for 100% satisfaction, and it is great to see you have had such a positive experience at Mercedes-Benz of Silver Spring! We sincerely value your business, and look forward to your next visit! Take care!

April 21, 2018

Dealership Rating
Employee Rating

Excellent fast service Tom Rodkey and his team did an awesome job. I had a flAt tire. They provided excellent fast service and same day tire change. Would definitely come ba More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2018

Mercedes-Benz of Silver Spring responded

Mike, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Silver Spring. Your recommendation means so much to us and we're so happy to have earned it. Please don't hesitate to reach out if there's anything additional we can do for you, and have a wonderful day!

April 18, 2018

Dealership Rating
Employee Rating

Great Customer Service! Tom Rodkey, as well as, Chris Costlow, have been extremely helpful during this traumatic and stressful event. Their dedication to providing exemplary More

by Travis W Bonner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costlow

Apr 22, 2018

Mercedes-Benz of Silver Spring responded

Travis, we're glad you had such a wonderful experience with Tom and Chris! Please don't hesitate to reach out if there's anything additional we can do for you. We are always happy to help!

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