Tom Rodkey | Page 6
Service Manager
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
63 Reviews
Write a Review63 Reviews of Tom Rodkey
July 02, 2019
Great service Always reliable, fast and courteous. Easy to work with, provide info on the details of that service call and things to watch or plan for next time. Always reliable, fast and courteous. Easy to work with, provide info on the details of that service call and things to watch or plan for next time. More
Other Employees Tagged: Robert Marr , O'Riley Moonsasigh
January 30, 2019
I love Mercedes Benz of Silver Spring! Mercedes Benz offers the best quality vehicle at the highest standards. Those standards are transferred to every aspect of sales, service and custome Mercedes Benz offers the best quality vehicle at the highest standards. Those standards are transferred to every aspect of sales, service and customer support. I have been fortunate enough to drive Mercedes vehicles for 25 years and it would be impossible to drive anything else. I trust MB of Silver Spring in every aspect of Mercedes ownership. They are the absolute best! More
Other Employees Tagged: Len Logue , O'Riley Moonsasigh
December 28, 2018
Great Experience at Silver Spring Mercedes Benz They have a great, friendly staff and a nice waiting area. I use the office cubicle when I am there and get a lot of work done. If you have any concer They have a great, friendly staff and a nice waiting area. I use the office cubicle when I am there and get a lot of work done. If you have any concerns, the service manager, Tom Rodkey is very responsive and understands customer satisfaction. More
December 27, 2018
Just excellent sales and service overall Very pleased with the service I received from the team at this dealership. The staff is very warm and welcoming. Their prices are very competitive Very pleased with the service I received from the team at this dealership. The staff is very warm and welcoming. Their prices are very competitive! Very highly recommend this dealership. More
Other Employees Tagged: Terrence Abrams, Christian Gonzalez, Bijan Nejadi
December 11, 2018
Mr. Service I come all the way from Tyson Virginia just to get all 3 of my Mercedes service at sliver springs Mercedes because of the great service Christian and I come all the way from Tyson Virginia just to get all 3 of my Mercedes service at sliver springs Mercedes because of the great service Christian and Tom Rodkey Service Manager give me and my family. More
Other Employees Tagged: Christian Gonzalez
September 24, 2018
Service doesn't get any better than this! We been Mercedes Benz owners for more than 20 years. They are the best vehicles on the road. And the best place to buy and service Mercedes is Merce We been Mercedes Benz owners for more than 20 years. They are the best vehicles on the road. And the best place to buy and service Mercedes is Mercedes Benz of Silver Spring. They have been in the community for many, many decades, providing exceptional service at every stage of vehicle ownership. I wouldn't go anywhere else or trust anyone else except the sales and service staff at MB Silver Spring. More
Other Employees Tagged: Len Logue , Amari
July 25, 2018
excellent customer service I received excellent service when i visited this location . I had my car towed here and from the beginning to end i was well informed of the status of I received excellent service when i visited this location . I had my car towed here and from the beginning to end i was well informed of the status of my car and will definitely come back ... thanks again More
May 25, 2018
Service and Warranty Repair - 2005 E Class and 2015 S Class I had the pleasure of visiting the dealership twice in a span of a few weeks - both service related on my two MB vehicles - one under warranty. Whils I had the pleasure of visiting the dealership twice in a span of a few weeks - both service related on my two MB vehicles - one under warranty. Whilst I am a long-time customer of this MB dealership, I have had serice done by other dealerships in the area in the distant past. In terms of customer service and quality of work, this dealership is far superior to others in the area. Tom, Christian and their technicians go out of their way to get the proper work done in time and within budget. They are knowledgeable, kind and friendly, and do their utmost best to satsify picky customers - I am certainly one of them. I expect "Best or Nothing" and this dealership - the service area especially upholds that mantra. So hats off to Tom, Christian and the technical team for continuing to do so over a number of years. More
Other Employees Tagged: Christian Gonzalez, Pabs/Brian - Shop Foreman
April 21, 2018
Excellent fast service Tom Rodkey and his team did an awesome job. I had a flAt tire. They provided excellent fast service and same day tire change. Would definitely come ba Tom Rodkey and his team did an awesome job. I had a flAt tire. They provided excellent fast service and same day tire change. Would definitely come back and recommend to my friends. More
April 18, 2018
Great Customer Service! Tom Rodkey, as well as, Chris Costlow, have been extremely helpful during this traumatic and stressful event. Their dedication to providing exemplary Tom Rodkey, as well as, Chris Costlow, have been extremely helpful during this traumatic and stressful event. Their dedication to providing exemplary customer service is evident in all actions. More
Other Employees Tagged: Chris Costlow