I have enjoyed 26 years of working as a Mercedes Benz rep and assisting our customers with their automotive needs. I feel a genuine feeling of satisfaction and happiness knowing I have helped people needing assistance and being able to put a smile on their face.
Read moreDealership Experience
13 yrs, 8 mos
Industry Experience
38 yrs, 3 mos
731 Reviews
Write a Review731 Reviews of Tom Lood
December 14, 2021
Check in for service was exceptional. Service manager with knowledge and attentive to the customers. with knowledge and attentive to the customers. More
Other Employees Tagged: Eddie Garcia
November 26, 2021
I am always impressed by the curtesy and immediate attention I receive when I enter Autohaus. The dealership facility is always spotless and the coffee is great! Most of all I enjoy seeing Tom Lood’s attention I receive when I enter Autohaus. The dealership facility is always spotless and the coffee is great! Most of all I enjoy seeing Tom Lood’s friendly face when I walk in. He is such a professional and genuinely concerned agent, he’s one of the few males I’ve met that can actually multi-task! LOL More
November 22, 2021
Just a bad experience. Without Ed Garcia being there the left hand did not know what the right hand was doing. Tom must think that excuses and apologies are good customer service... left hand did not know what the right hand was doing. Tom must think that excuses and apologies are good customer service... More
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