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Tom Lood
731 Reviews
I have enjoyed 26 years of working as a Mercedes Benz rep and assisting our customers with their automotive needs. I feel a genuine feeling of satisfaction and happiness knowing I have helped people needing assistance and being able to put a smile on their face.
Read moreDealership Experience
13 yrs, 8 mos
Industry Experience
38 yrs, 3 mos
731 Reviews
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731 Reviews of Tom Lood
Verified Customer
August 19, 2022
Good service and honest people I took my e350 for service and it’s driving like new car again and it’s driving like new car again More
by ashour5321
Other Employees Tagged: Eddie Garcia, Ken Dunaway, Cindi Link, Ryan Mulhern , Heather Dockins, Gary Gross
August 16, 2022
Always a good experience when I’m in your dealership for service. A big improvement. Everyone is polite and trying their best. Thank you service. A big improvement. Everyone is polite and trying their best. Thank you More
by EGLRIDER888
Other Employees Tagged: Eddie Garcia, Ken Dunaway, Cindi Link, Ryan Mulhern , Danna Almodovar, Heather Dockins, Gary Gross
July 28, 2022
Tom always does a great job of explaining what's needed vs what's optional and has great communication with me during the entire service process. He is always moving as quickly as possible to help get you vs what's optional and has great communication with me during the entire service process. He is always moving as quickly as possible to help get your car turned around and back out on the road. More
by AMUNSON1
July 27, 2022
Service was fast and thorough, and they cleaned my car. Space was very clean and so was my outfit so it matched the whole SKO fish. Space was very clean and so was my outfit so it matched the whole SKO fish. More
by JOSHUASAGEVISTAN
Other Employees Tagged: Eddie Garcia, Ken Dunaway, Cindi Link, Ryan Mulhern , Danna Almodovar, Gary Gross, Nino Mohammad
July 18, 2022
Ed Garcia was both friendly and professional. Ed provided detailed information to me while my car was in for service. Ed provided detailed information to me while my car was in for service. More
by UDFLTLINE
Other Employees Tagged: Eddie Garcia , Michael Rosengarden
July 14, 2022
Best service department! ! My service advisor Tom Lood is honest, extremely knowledgeable, and provides great advice to keep my S-Class running like a new car, even though I ! My service advisor Tom Lood is honest, extremely knowledgeable, and provides great advice to keep my S-Class running like a new car, even though I have 90,000 miles. More
by brettnovack
July 14, 2022
Exceptional service all around. This is a top tier dealer. The staff is outstanding and Tom's attention to detail and professionalism sets the bar for others. This is a top tier dealer. The staff is outstanding and Tom's attention to detail and professionalism sets the bar for others. More
by MARTY.STOCK
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