Tom Lood | Page 23

I can count on thorough assessment of my car’s problem every time I go there and then, I am given options to fix it. No pressure, no drama, just professional and friendly service every time I go there and then, I am given options to fix it. No pressure, no drama, just professional and friendly service More

by MICHALONE Verified Customer Verified Customer

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I am really pleased with Tom Lood’s efforts to solve the problem I was having with my GLC300 after an accident I had. Also credit is due to Casey as well, the service tech. I really didn’t expect anyone to problem I was having with my GLC300 after an accident I had. Also credit is due to Casey as well, the service tech. I really didn’t expect anyone to get at the heart of the problem because the auto repair shop and another Mercedes dealership who had worked on the problem couldn’t solve it. The Autohaus dealership went the extra mile. I’ll definitely consider buying my next car from them based solely on their service department’s performance. Thanks More

by D-MUSZYNSKI Verified Customer Verified Customer

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Everyone at Autohaus was great! Very helpful and professional. Tom did a nice job in Service, Adam was a wonderful tech and Cindi is always so nice and friendly. Very helpful and professional. Tom did a nice job in Service, Adam was a wonderful tech and Cindi is always so nice and friendly. More

by karen.kasten Verified Customer Verified Customer

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Tom Lood did a great job providing us regular and very detailed updates. He continues to exceed our expectations as service manager to our Mercedes vehicles. detailed updates. He continues to exceed our expectations as service manager to our Mercedes vehicles. More

by S.WEYMAN Verified Customer Verified Customer

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I love Autohaus on Edens. The people are always helpful and friendly, even if I stop by without an appointment. My new service guy, Faisal is fantastic! He's smart, helpful The people are always helpful and friendly, even if I stop by without an appointment. My new service guy, Faisal is fantastic! He's smart, helpful and very friendly. More

by JANICE.711 Verified Customer Verified Customer

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Very attentive and kind staff and excellent car service . ,Always a pleasure to do business thete. ,Always a pleasure to do business thete. More

by CAROLESDESK Verified Customer Verified Customer

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Tom Lood in service is one of your finest representatives. Very professional and informative. He represents what a good service department should be, and he is what keep your customers being representatives. Very professional and informative. He represents what a good service department should be, and he is what keep your customers being loyal More

by MIKEDR Verified Customer Verified Customer

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Excellent job communicating every step of the way. My first experience with MB service and it was a good one. My first experience with MB service and it was a good one. More

by kloeppel Verified Customer Verified Customer

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Nice service advisor. Identifying issues and made corrections Made good suggestions Would recommend AUTOHAUS to friends and fsmily Identifying issues and made corrections Made good suggestions Would recommend AUTOHAUS to friends and fsmily More

by NANAC711 Verified Customer Verified Customer

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The best of the best of people and perfect job always excellent customer service thank you excellent customer service thank you More

by SHOKOUH2 Verified Customer Verified Customer

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