Tom Lood | Page 17

Efficient, courteous, and complete. Was able to use the loaner service as well. All around a great experience Was able to use the loaner service as well. All around a great experience More

by DR.ADAM.YOUNG Verified Customer Verified Customer

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Tom Lood has been our service rep for our 2011 Mercedes and has always done a wonderful job taking care of our car and keeping us informed of the service necessary. Thank you, Tom and has always done a wonderful job taking care of our car and keeping us informed of the service necessary. Thank you, Tom More

by bmoore446 Verified Customer Verified Customer

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Hands down best Mercedes dealership in Chicagoland area. Tom always takes the time to explain everything in detail at all my service appointments. A they all make you feel like family Tom always takes the time to explain everything in detail at all my service appointments. A they all make you feel like family More

by SYOUNA1 Verified Customer Verified Customer

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Great service from start to finish thank you Tom the service advisor, next time when I need help will call you. service advisor, next time when I need help will call you. More

by ALFREDS1214 Verified Customer Verified Customer

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Tom Lood and Matt in service are fantastic! They both take the time to make sure I am happy during each visit. They are the best! They both take the time to make sure I am happy during each visit. They are the best! More

by brettnovack Verified Customer Verified Customer

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Really impressed with the personal service and the quality of the work. Would highly recommend! Thank you, Tom Lood! quality of the work. Would highly recommend! Thank you, Tom Lood! More

by DJGORDON18 Verified Customer Verified Customer

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Got new tires and I’m very satisfied with quality and of course the good price I got by applying some kind of “coupon” generously offered by Tom Lood- a service adviser whom I trust my GLE and would addres course the good price I got by applying some kind of “coupon” generously offered by Tom Lood- a service adviser whom I trust my GLE and would address with any concerns. Thank You. . More

by bicilin Verified Customer Verified Customer

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I was very satisfied with everyone in the service department. They quickly got my car serviced, arranged for transportation and did an excellent job of servicing my car. department. They quickly got my car serviced, arranged for transportation and did an excellent job of servicing my car. More

by VISIONSOFNANCY Verified Customer Verified Customer

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Salespeople and service department are friendly and courteous. They were always available for appointment scheduling and enlisting the use of a "loaner." courteous. They were always available for appointment scheduling and enlisting the use of a "loaner." More

by HMKDDS Verified Customer Verified Customer

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TOM is always the total professional. He tells you what you need and takes care of it. I always feel good when the work is done. I know it is done right! He tells you what you need and takes care of it. I always feel good when the work is done. I know it is done right! More

by NONNY4 Verified Customer Verified Customer

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