Tom Krell | Page 24

Excellent One excellent sales team; Freddie Brown our salesman is the best! Freddie's efforts made purchasing our new car a pure pleasure. Excellent, outstand One excellent sales team; Freddie Brown our salesman is the best! Freddie's efforts made purchasing our new car a pure pleasure. Excellent, outstanding dedication to customer service/satisfaction make Freddie a great asset to the BOZARD Dealership. Sales doesn't end with just the salesman. The rest of you team, Rick Garcia Business Manager, Jeff Young Internet Sales Manager, and Tom Krell Lincoln Operations Manager provided service that one seldom gets to experience in buying a product. These individual will keep me coming back again and again! Looking forward to future vehicle purchases! Once again .... Thanks for the outstanding experience !!! Gary & Linda Martin Switzerland, FL. . More

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Best service ever Always had problems with trading or buying a new vehicle. Not from bozard. My sales associate Patrick was amazing. Not only did he make sure that I wa Always had problems with trading or buying a new vehicle. Not from bozard. My sales associate Patrick was amazing. Not only did he make sure that I was happy with my deal in every aspect he went above and beyond also. I recommend that you see Patrick at bozard ford for any of you buying needs. Best service ever. Honest and no schemes what so ever !!!! More

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Very Satisfied with my purchase I was very satisfied with my experience at Bozard Ford. While I was waiting for my oil change at the Quick Lube I walked over to look at the new Musta I was very satisfied with my experience at Bozard Ford. While I was waiting for my oil change at the Quick Lube I walked over to look at the new Mustangs on the lot and I was approached by Jana Thomas. I told her that I may be in for a new Mustang if I could trade in my 2 Fords (2011 Fusion and a 2013 Fiesta). I told her that if we could work out a good deal on a Mustang convertible that I would be interested. Jana was very helpful and didn't pressure me in any way. I am very satisfied and bought my Mustang convertible. More

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Great service! I bought my first car with Bozard and it was a great experience! The service was fast and the staff went above and beyond to ensure I was satisfied. I I bought my first car with Bozard and it was a great experience! The service was fast and the staff went above and beyond to ensure I was satisfied. I'll be making Bozard my official dealership. Thanks! More

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GREAT FROM START TO FINISH Every one of the employees we dealt with at Bozard went out of their way to make purchasing a car comfortable, easy and actually delightful!! We have Every one of the employees we dealt with at Bozard went out of their way to make purchasing a car comfortable, easy and actually delightful!! We have since recommended Bozard to many people here in our Community. The entire process was efficient and well run. The management and the folks we dealt with made us feel important to their organization. More

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The man never gave up Buddy did an outstanding job in helping us find the best vehicle for us. We came to the dealership with a notion of what we thought we wanted. Through Buddy did an outstanding job in helping us find the best vehicle for us. We came to the dealership with a notion of what we thought we wanted. Through the purchasing process we started to feel that what we thought we wanted was really not what we wanted and were in the process of leaving. But buddy stayed with us and with out any pressure helped us find the vehicle that we are thrilled with! Thanks again Buddy, our new friend. I also want to thank Tom Krell and special thanks to Rick Garcia who remained professional, friendly, supportive, and knowledgeable throughout the purchasing process. As I have been in the automotive business all my life working for high line manufactures, and have visited hundreds of dealerships, I can say with authority, Bozard is a truly a superb store. Best regards, Glenn and Terry Zitzman More

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A SPEPCIAL THANK YOU! My thanks to Jesse Scheff , Jeff Young and Tom Krell ! If it were not for you, I would not be the owner of my 2016 Lincoln MKZ. After a disastrous e My thanks to Jesse Scheff , Jeff Young and Tom Krell ! If it were not for you, I would not be the owner of my 2016 Lincoln MKZ. After a disastrous experience with one of your sales people, you three stepped in and turned my bad experience to a GREAT one. Jesse and Tom you made this happen.....Jeff you were awesome, you made me want to give Bozard another chance. I am very happy and cannot thank each of you enough for your hard work. Best to all of you! More

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Superior Service!!! My son referred me to Bozard.He has purchased Platinum F150 and an MKC I have purchased an Explorer and an Edge. Love Bruce he is awesome and very pat My son referred me to Bozard.He has purchased Platinum F150 and an MKC I have purchased an Explorer and an Edge. Love Bruce he is awesome and very patient with me as I have a hard time making up my mind I appreciate his great customer service.Every one there is friendly and respectful.Great environment to walk intuit purchase or service.Rick Garcia in finance was very friendly and nice enjoyed working with him.Thanx everyone at Bozard Ford!!! More

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Another Great Experience at Bozard Ford My wife bought her Expedition XL in 2011 at Bozard Ford and Tom Krell was her salesman. Fast forward 4 years later and she called for Tom to help wit My wife bought her Expedition XL in 2011 at Bozard Ford and Tom Krell was her salesman. Fast forward 4 years later and she called for Tom to help with my search for a new Ford truck. Tom had been promoted to Sales Manager (no doubt why, great guy) and he assisted us again. We drove 2 hours to get to the dealership and our transaction went flawless. Thanks to everyone at Bozard Ford for another great experience from sales to financing!! Eddie Wright More

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Top Customer service quality. From the minute I walked until I stepped into this new Ford Mustang, the entire process was Smooth.... Not a single hitch or issue. Worked with Pat Ro From the minute I walked until I stepped into this new Ford Mustang, the entire process was Smooth.... Not a single hitch or issue. Worked with Pat Roberts (Sales) and Rick Garcia (Finance) hands down they are very professional, courteous, straight forward. No BS whatsoever, no haggling, no pressure, no hidden items. Everything was explained in simple terms, none of this cryptic dealer talk. Overall the entire experience was Excellent. I got a good trade in value for my car, no attempt was made to low ball me which would have been a deal breaker. Compared to other Ford dealerships I would happily rate Bozard Ford at the Top. Thanks Pat and Rick. Salah More

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