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Start your review of Todd Woodley.
Todd Woodley
Todd Woodley at Whiteoak Ford Lincoln Sales
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Todd Woodley

Service Advisor

Whiteoak Ford Lincoln Sales

3285 Mavis Rd
Mississauga, ON L5C 1T7

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4 Reviews of Todd Woodley

June 13, 2019

Dealership Rating
Employee Rating

"NOT PROFESSIONAL! Service Manager Avoids Calls and Emails"

- Reviewing Public

I recently booked an appointment to check my wife's car air conditioning and thought I would change the winter to summer tires. I booked about a week prior to the appointment and was told to bring the car in Saturday morning before 8:30am. Well the service guy told me around 2:00pm that the a/c servicing machine at the dealership does not work and that my wife's tires (mint condition with about 10k on them michelin energy tires on rims with sensors had been thrown out due to leaving them there too long. They did not let her know that they were discarding them. This despite us buying a new vehicle there and servicing two cars there at the more expensive dealership rates. I asked the service guy to talk to the service manager Steve Ledrew at Whiteoak service and was told he knew all about it and in fact told him what to say. I have called and left messages and even emailed the service manager. NO RESPONSE WHATSOEVER! This isn't courteous or professional or what Ford is about!

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Recommend Dealer
No

Other Employees Tagged: Steve LeDrew

January 25, 2019

Dealership Rating
Employee Rating

"Best customer service buying a truck "

- Ford truck guy

I give this rite up do to the great customer service I received from the administrative people at the desk to the salesman I dealt with. The financial staff as made buying our truck an absolute pleasure. Beautiful dealership also. I would recommend this to be the number one place to buy a truck or any other auto

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Recommend Dealer
Yes

Other Employees Tagged: Gautam Mohata, Whiteoak Ford

June 16, 2018

Dealership Rating

"Terrible place be it service or buying. Oh! not again"

- TB123

Never responds to phone calls, Inadequate number of service staff. Service manager is the same do not respond. Very rude. Quality of service, better not to speak. I feel punished owning a Ford Vehicle for the first time. They even do not deserve on star rating.,

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Recommend Dealer
No

Other Employees Tagged: Ryan Kasperczak , Service Manager, The call receptionists

Jun 18, 2018

Whiteoak Ford Lincoln Sales responded

Hi, we would like to apologize for your negative experience at our dealership. We would like to learn more about your specific situation and make things right. If you don’t mind giving us a call or email us at your earliest convenience, it would be greatly appreciated. We look forward to speaking to you and working towards earning back your business. David Bessuille (General Manager) – 905.281.4600 & dbessuille@whiteoaklincoln.com Steve LeDrew (Service Manager) – 905.281.4610 & sledrew@whiteoaklincoln.com

May 23, 2018

Dealership Rating
Employee Rating

"Everything done right the first time "

- JMan1987

I always get the service I need done properly. The staff at whiteoak always goes above and beyond to meet my requirements wether it’s fast service or booking an appointment to get a vehicle so I can continue the work I have ahead that day. Friendly staff from service to parts it’s always a positive experience.

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Recommend Dealer
Yes

Other Employees Tagged: Steve LeDrew, Arash Babaei , James Larmour. Mike Despard

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