This dealership was not able to provide the service that
I needed in a timely manner as well as were not transparent about anything during the buying process
I needed in a timely manner as well as were not transparent about anything during the buying process
More
by JUSTINZINGA25
Verified Customer
Verified Customer
Feb 22, 2023 -
Bob Rohrman Schaumburg Kia responded
Justin, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Feb 22, 2023 -
Bob Rohrman Schaumburg Kia responded
Justin, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Great people to work with.
They care about what you want. Very easy to work with.
They care about what you want. Very easy to work with.
More
by Shiv Patel
Verified Customer
Verified Customer
Other Employees Tagged:
Nic DeSanti, Anthony Longobardi
Feb 06, 2023 -
Bob Rohrman Schaumburg Kia responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
They lied to me and sold me a lemon car.
They are all very unprofessional.
They are all very unprofessional.
More
by E_CELIA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tiffany Tremmel
, Mark Anderson, Anthony Longobardi
Feb 01, 2023 -
Bob Rohrman Schaumburg Kia responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Feb 01, 2023 -
Bob Rohrman Schaumburg Kia responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Everything went real smooth took less time than I thought
Steve was great and financing smooth
Steve was great and financing smooth
More
by DEBBIE.CULPEPPER
Verified Customer
Verified Customer
Other Employees Tagged:
Steve Heinze
Jan 29, 2023 -
Bob Rohrman Schaumburg Kia responded
Debbie, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
Understanding to my needs both on a personal and
financial level. Such professionalism at Schaumburg Kia! I felt my purchase was the right decision and they did not "push" me to do what I was not co
financial level. Such professionalism at Schaumburg Kia! I felt my purchase was the right decision and they did not "push" me to do what I was not comfortable with. They had patience with me and addressed all my questions. Anthony, Todd and Zaya; Thank you for truly caring! I highly recommend!!
More
by Mama02
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Anthony Longobardi, Zaya Solayman
Jan 26, 2023 -
Bob Rohrman Schaumburg Kia responded
We are grateful to hear that you felt taken care of by Anthony, Todd, and Zaya. Our team is committed to providing dependable and thoughtful support to our clients, so your feedback means a lot to us. Thank you for putting your trust in the Bob Rohrman Schaumburg Kia team.
Kia was great working with me on what I was looking for.
Gabriel was also great!
Gabriel was also great!
More
by CHAMU.AARON
Verified Customer
Verified Customer
Other Employees Tagged:
Mark Anderson, Gabriel
Jan 16, 2023 -
Bob Rohrman Schaumburg Kia responded
Thanks for working with our team! Bob Rohrman Schaumburg Kia is here to help. Gabriel will appreciate your kind words.
Overall great service from start to finish, very thorough
and easy to work with. Very happy with their customer service
and easy to work with. Very happy with their customer service
More
by CHRISANDBEA315
Verified Customer
Verified Customer
Other Employees Tagged:
Bill Brennan
Jan 16, 2023 -
Bob Rohrman Schaumburg Kia responded
Thanks for this great review of Bob Rohrman Schaumburg Kia! We are glad to have you as a client.
It was a good experience for me, it was my first time
buying a car, so everything went great
buying a car, so everything went great
More
by horus.sanz
Verified Customer
Verified Customer
Other Employees Tagged:
Jim Smith
, Dan Macalusco, Aldo Rodriquez
Jan 03, 2023 -
Bob Rohrman Schaumburg Kia responded
Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back!
Exceptional customer service.
Very friendly and made everything seem less. Will always come back to give them my business.
Very friendly and made everything seem less. Will always come back to give them my business.
More
by THREDE
Verified Customer
Verified Customer
Other Employees Tagged:
Allison Bijan, Michael Delaney
Dec 31, 2022 -
Bob Rohrman Schaumburg Kia responded
Thanks for sharing about your experience with Schaumburg Kia. We appreciate your business and hope to see you again soon!
Recommendation wise the answer is maybe rather than No.
I personally would tell buyer to review all paperwork. I repeatedly stated I didn’t want the extended warranties and believe I was signing refusal of
I personally would tell buyer to review all paperwork. I repeatedly stated I didn’t want the extended warranties and believe I was signing refusal of such warranties. Two extended warranties which cost 3800.00 were slid in against my wishing. Although the deception pissed me the warranties likely will prove to be beneficial in the long run. The most costly was the wrap warranty that was nearly 3200 basically takes my Kia manufacturer warranties from 3yr, 5yr, and 10yr to 10, 10, and 10 years. Also, Kia’s comes with 3 year roadside service is now 7yrs. The second warranty covers the key fobs, tires, rims, and windshield which is a good investment.
More
by DEONSAMS1
Verified Customer
Verified Customer
Jan 03, 2023 -
Bob Rohrman Schaumburg Kia responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Jan 03, 2023 -
Bob Rohrman Schaumburg Kia responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Jan 03, 2023 -
DEONSAMS1 responded
Yes, l like to discuss further you can contact me directly by phone at 6308885393 and email at deonsams1@gmail.com
Dealer Reviews
Cars for Sale
Dealer Log In
