Todd Holmes

Overall, this experience was deeply upsetting. We did not receive the service we requested, and the lack of transparency from both the service advisor Anderson and the technician was concerning. B We did not receive the service we requested, and the lack of transparency from both the service advisor Anderson and the technician was concerning. Based on this experience, I would not recommend your service department to anyone. Came in for a fuel pump replacement, gasoline was spilled throughout the back carpet of our van carelessly. Technician Anderson informed me that the smell would dissipate in a week. However, the fuel odor is incredibly strong, making it impossible to drive with our young children without all the windows open. We are also unable to use the air conditioning due to the overwhelming smell. Our van entertainment system was never addressed. The service advisor insisted there was an issue with the screen not turning on, despite the screen working perfectly before and after the service. We were told that many DVDs were used and that hours were spent on this, which was confusing and misleading. It felt as though our concerns were dismissed, and we were made to feel as if we didn't understand the issues with our own vehicle. This resulted in the entertainment system issue not being resolved. We were also charged a diagnostic fee for the service they stated was incomplete. We came in with one issues involving the infrared system not working and left being told our screen will not turn on which was completely untrue when we picked up our van the screen was playing a movie without any issues at all. When we purchased the van, we were never given the middle seat. We followed up multiple times, but the seat was never provided. We were then told we would have to pay out of pocket for all the parts and assembly. I believe the dealership and service team should have communicated better and addressed our concerns more effectively. More

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Alison Davis was my sales person and I can honestly say is the most customer-centered, exceptional and transparent business person I have ever worked with and I was in Sales myself (publishing) for more t is the most customer-centered, exceptional and transparent business person I have ever worked with and I was in Sales myself (publishing) for more than 35 years. Everyone was great at the dealership and I will most definitely be back to work with Alison and Leith Honda More

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Zina did an amazing job! She let us take out time and was very easy going. She showed us everything about the car, the videos and other options. She let us take out time and was very easy going. She showed us everything about the car, the videos and other options. More

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Bought a used 2016 Hyundai Elantra in April 2021. 4 months later transmission went out. Contacted them and was basically told sorry not sorry. These guys don’t care about you. I’m so disappointed in th months later transmission went out. Contacted them and was basically told sorry not sorry. These guys don’t care about you. I’m so disappointed in this company. Taking advantage of a unfortunate situation. They love you until you sign the paperwork. I’m still making payments on a car that’s basically a paperweight. If I could give them zero stars I would. No one buys a car for over 10k with believing it will breakdown in less than half of a year. We bought from Leith because we thought you can trust a major dealership. That at least they sell decent cars. I unfortunately learned a hard lesson. Be careful, they are happy to sell you a defective car and won’t feel a one bit bad if you have major issues. They will laugh at you all the way to the bank. More

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I just purchased my 4th car from the Leith group- 2nd from Leith Honda! This time around, I had the pleasure of having Marvin Camper take care of me. Marvin took the time to make sure we were informed, c from Leith Honda! This time around, I had the pleasure of having Marvin Camper take care of me. Marvin took the time to make sure we were informed, comfortable & delighted with our purchase. He made the process quick and easy! We love the car! Thank you Marvin More

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Exceptional Buying Experience from a Top-notch Salesman I worked with Stanley Collins to lease a new Honda Civic from Leith Honda and he could not have been more attentive, thorough, professional, straight I worked with Stanley Collins to lease a new Honda Civic from Leith Honda and he could not have been more attentive, thorough, professional, straight forward, or patient throughout the some five hours I was there making my decision. He really helped me weigh my options, offered honest opinions, and gave me a sterling test drive/demonstration that really sold me on the car. His manager was willing to work with me to find the best deal and both he and Stanley seemed to be quite genuine in wanting to help me end up with the car and the deal I wanted. I've been in high pressure sales experiences before and thus loathed buying cars, but they made it super easy and pleasant. I won't be needing service for a while, but their facilities were very clean, organized, and customer friendly, which impressed me. More

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Love my Odessy! Alison sent vehicle information to me ahead of time for me to review per my request. She had all of the vehicles ready for me to look at when I arrive Alison sent vehicle information to me ahead of time for me to review per my request. She had all of the vehicles ready for me to look at when I arrived. She knew everything about each of the vehicles which helped me decide which vehicle was right for me. More

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Awesome Service! I highly recommend Leith Honda as the place to go for a new car and service. Nahru is awesome and had me in and out in under an hour! I have always be I highly recommend Leith Honda as the place to go for a new car and service. Nahru is awesome and had me in and out in under an hour! I have always been treated as though I am their number 1 priorty!!! More

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Lifelong customer!! I have been doing business with Leith Honda for over 25 years... and have dealt with many different salespeople. The thing that amazes me is EVERY car I have been doing business with Leith Honda for over 25 years... and have dealt with many different salespeople. The thing that amazes me is EVERY car I have purchased... and every friend/coworker I have referred, has been blown away with the personal attention and service after the sale. It is obvious they care more about taking care of the customer, than anything else!! I will deal with them til the day I die!! More

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my honda lease experience ! Mr Nahru williams is beyond a professional! He genuine cares for everyone that crosses his path. He was very patient and honest with me . He showed me Mr Nahru williams is beyond a professional! He genuine cares for everyone that crosses his path. He was very patient and honest with me . He showed me all my options not only for the quick sales for now but what would impact me 3 years down the road! My hats off to Nahru and all the leith honda team it was a pleasure seeing all you guys keep up the great work! Jason wallace More

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