Toby Hochstetler

Toby kept me advised of where we were in the process of our services. Got us an Uber Ride to and from a nearby Mall as our service was combined with our 30,000 mile service. They washed vehicle, overall our services. Got us an Uber Ride to and from a nearby Mall as our service was combined with our 30,000 mile service. They washed vehicle, overall everything was great. They have so many nice people at Coulter Infiniti More

Helpful 0

Report | Print

Thank you Maggie and coulter Infiniti I had an assume experience with my vehicle lease process! The were able get me through the vehicle lease process with no real wait time at all! experience with my vehicle lease process! The were able get me through the vehicle lease process with no real wait time at all! More

Helpful 0

Report | Print

It was a great experience again, thank you for keeping my car I such good shape Toby and Coulter Team. car I such good shape Toby and Coulter Team. More

Helpful 0

Report | Print

Greats revive as always . Never going to another dealership . Great service and attitude. Amazing personnel . Never going to another dealership . Great service and attitude. Amazing personnel . More

Helpful 0

Report | Print

I feel they overcharge for service, at least as compared to other service centers. I was told two air filters needed to be replaced and they were charging $120. Similar air filters can be purchased for un to other service centers. I was told two air filters needed to be replaced and they were charging $120. Similar air filters can be purchased for under $20, even the official Infiniti parts are less than $25 each. I was quoted $50 each for two, and $20 labor. I probably shouldn't have blamed the tech, so I changed my rating for him. He did get back to me right away when I had questions. More

Helpful 0

Report | Print

I have always been happy with Coulter Infinity since I first purchased my car there. I was out of the country and the entire transaction was done over the phone. I picked up the car a couple of months la first purchased my car there. I was out of the country and the entire transaction was done over the phone. I picked up the car a couple of months later when I returned home. It now has 40000 miles on it and all the service has been done there. I have been very satisfied with all my service visits. More

Helpful 0

Report | Print

As a longtime Cadillac customer I had very high expectations for my new Infinity! Coulter Infinity exceeded my expectations. My service visit was very quick. Toby and Margo were both awesome! expectations for my new Infinity! Coulter Infinity exceeded my expectations. My service visit was very quick. Toby and Margo were both awesome! More

Helpful 0

Report | Print

When picked up car, a chip to my PS rear roof panel was noticed. Dealer photos were fuzzy and Toby did not want to review my concern further except by using touch up paint. The paint chip was left in my do noticed. Dealer photos were fuzzy and Toby did not want to review my concern further except by using touch up paint. The paint chip was left in my door rubber as well.,my car is 2023 kept garaged. This was my 1st service at this location and should have went to the Scottsdale dealership where I purchase my car. More

Helpful 0

Report | Print

The service representative was very professional and friendly! The car wash was one of the best I’ve ever had. friendly! The car wash was one of the best I’ve ever had. More

Helpful 0

Report | Print

Great service just worried about the tires and not sure why I’m charged for an alignment when I just bought the car! why I’m charged for an alignment when I just bought the car! More

Helpful 0

Report | Print