"My service at Auto Value Hyundai in Niagara Falls"
Was the most customer friendly dealership I have ever dealt with. Tina Kennedy went above and beyond the level of service expected. Took care of my problem in great time and at no charge to me. Very glad I went to this dealership. They actually do treat you like family and wash your car and leave a box of smarties in your car to boot.
"David worked so hard for me"
David, the sales rep, did everything I needed with my busy schedule to get this sale done. He worked tirelessly and I would recommend him and his financial rep, Brian, to anyone looking to buy new or pre owned.
our service rep Tina did an incredible job! great comunication with job prgress, went the extra mile to make sure i was comfortable during the small waiting period (wifi, coffee, cookies) extemly friendly enviroinment on top the job was comleted in record timing!
"The best customer serivce experience ever!"
My wife and I were so impressed with Tina's exceptional customer care, absolutely unbelievable. It’s so rare to find someone who is so genuine and caring. We had an issue with our car and we had to get it repaired. She made sure everything went through without a hitch and with such ease. She also made sure there was a loaner car there for us. If we could only find this service everywhere life would be great! Tina made sure everything went ahead seamless. We just can't praise her enough. And as for the 5 stars that would not do it she should get 25 stars.
""Mark my Words!"
- Garys Accent
AutoValue Hyundai not only excels in having a great service department with professional and personable staff but also in the sales department with Mark D'Anna. Friendly, professional advice and no pressure tactics made this new car purchase a pleasant experience. This is my third new Accent and it was a pleasure to have Mark behind the wheel in the sale!
My visit was amazing, I was greeted promptly and warmly, my vehicle was serviced in the time stated and couldn't be happier. Il be booking again in the future.
"Tina was wonderful"
First time there. Great service. I will buy my next car there. I am leaving for Montréal tomorrow because of an emergency. I called yesterday and Tina offered to squeeze me in between two
"Happy with my new car!"
- Susan P
Thanks to David Kaluba and the great team at Auto Value Hyundai
I am enjoying my new car. I knew I wanted another Elantra GT as my
previous one had served me well.
David showed me the features of several models,his informative approach helped me to decide on the
perfect car for me.
I really appreciate the customer service at this dealership.
"Saved my Day"
I was in a real dilemma on Friday. My car stopped working and I was in another city. I was in a panic. I called the dealership service department. Tina Kennedy calmed me down and took control. She booked an appointment and said they would wait for my car to turn up. When I got there Tina was so nice and made sure my car got in. She worked hard to please me. Thanks Tina for the great service. It’s appreciated!
Jo Ann Worrall
"Service work, pretty much an emergency"
Visiting family in Niagara Falls area. Car, a 2014 Hyundai Azera, was completely shut down Tuesday morning, nothing working. CAA towed me to AutoValue and the service from that point was splendid. Kept me informed of work done or to be done, were informative and gave me a detailed report on the problem and remedies. Had me back on the road by the end of the day. Service rep Tina was very personable and knowledgeable. Am here from Florida and really appreciate the prompt and friendly service provided by this dealership.