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Tina Kelly
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Tina Kelly | Page 5
Service Advisor
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
47 Reviews
47 Reviews
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47 Reviews of Tina Kelly
August 06, 2019
Bad experience at another dealer Car has never driven as well as it does right now thank you so much! New struts and mounts were installed.. good to know there's a dealership that loo Car has never driven as well as it does right now thank you so much! New struts and mounts were installed.. good to know there's a dealership that looks out for you. More
by michael39495
Verified Customer
Helpful 
August 03, 2019
Excellent service, great reward program, helpful, courteous, kind and respectfull. Hours are convenient. Complementary wash is great. Affordable oil changes w service, great reward program, helpful, courteous, kind and respectfull. Hours are convenient. Complementary wash is great. Affordable oil changes with the rewards program. Thank you More
by MTeo
Other Employees Tagged: Joe Hilliard , Caleb Jacobs
July 31, 2019
Multiple warranty issues Jeanette from Chrysler was wonderful! She called when she said she would, meticulous follow up and helped me through a host of problems. She always ma Jeanette from Chrysler was wonderful! She called when she said she would, meticulous follow up and helped me through a host of problems. She always maintained a happy and funny demeanor. Matt-Service Manager I thought when I had to schedule and appointment with him that he would blow off my concerns especially when I had trouble duplicating the problem. Boy was I wrong! Not only was he able to ID the problem, he pointed out another aspect of it that I was afraid to bring up. Very pleasant and easy to work with. Corey Graham-Service Adviser Corey always greeted me with a smile. Had transportation or rental available when he promised it. He fielded many phone calls from me and was always pleasant and quick with a laugh. Never looked at me like I had a screw loose (even though he may have thought so) when I told him the problems I kept having. Tina Kelly-Service Advisor Only dealt with her twice, but she was fun and put a rush on getting me out of there when she realized I had just come off a 12 hour night shift. Sent transportation when promised. Transportation female-So sorry I keep forgetting her name. Picked me up on time, every time. Very pleasant and easy with conversation. Her driving was good and she never made me nervous. More
by MSGLisaCole
Other Employees Tagged: Corey Graham, Mathew Koch, Not sure if the Matt I dealt with is the correct one I chose.
July 27, 2019
Excellent customer service! This was my first visit to Klaben. The entire service experience totally exceeded my expectations. From the beginning, Tina (my service advisor), wa This was my first visit to Klaben. The entire service experience totally exceeded my expectations. From the beginning, Tina (my service advisor), was fully engaged, clearly addressed my questions and provided outstanding customer service! Because of Tina, Klaben will be the only place I have my Jeep serviced! More
by vxw
July 25, 2019
Keep me up to date on the work done on my car. I had a great experience. My car had to be kept bc check engine light was still on. I was put in a loaner vehicle. I had a great experience. My car had to be kept bc check engine light was still on. I was put in a loaner vehicle. More
by BOSLEY1977
Other Employees Tagged: Joe Hilliard
July 08, 2019
excellent service! awsome service, I had 3 recalls and the young lady in the service check in got me in and out with no hassle.I was worried it would take all day and it awsome service, I had 3 recalls and the young lady in the service check in got me in and out with no hassle.I was worried it would take all day and it only took a little over an hour. More
by reedycp
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