Timothy Chestnut

Courteous Service, smooth purchase process, good product selection, very good review of all the options and pricing as we ordered the X7 selection, very good review of all the options and pricing as we ordered the X7 More

by merlewhitehead Verified Customer Verified Customer

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Only negative was that they tried to tack on $3K above the advertised price for waxing, window film and stuff already covered in certified pre-owned program which I thought was unethical. They never ment the advertised price for waxing, window film and stuff already covered in certified pre-owned program which I thought was unethical. They never mentioned home delivery option, so I took and Uber. More

by bill.lundquist Verified Customer Verified Customer

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The transaction was good. Some delay due to issue with back end on financial side. Some delay due to issue with back end on financial side. More

by BIGLL1 Verified Customer Verified Customer

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Tim was very helpful during entire process from initial messaging before visit and during the visit messaging before visit and during the visit More

by BIGLL1 Verified Customer Verified Customer

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Perfect experience and terrific team. BMW autos are the best, love their innovations and attention to detail. BMW autos are the best, love their innovations and attention to detail. More

by Tpishows Verified Customer Verified Customer

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My service executive Nick was very friendly and my service was completed promptly. An interior-exterior cleaning was much appreciated. service was completed promptly. An interior-exterior cleaning was much appreciated. More

by Stephen59 Verified Customer Verified Customer

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Truly a phenomenal experience. It always is. Fourth purchase from this dealer and looking forward to a lifetime of business... Thank you so much for your time, patience and dedicat It always is. Fourth purchase from this dealer and looking forward to a lifetime of business... Thank you so much for your time, patience and dedication to your customers 🙏🏾 More

by all_talent86 Verified Customer Verified Customer

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Professional staff, clean facility, easy to work with dealership. Love my new preowned certified BMW! dealership. Love my new preowned certified BMW! More

by cball3 Verified Customer Verified Customer

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tim who helped me with the car was MORE than helpful i really appreciated his help. the financial guy who i signed paper work & check i did NOT like and will no longer refer people there. He insisted my c really appreciated his help. the financial guy who i signed paper work & check i did NOT like and will no longer refer people there. He insisted my check was not accepted and pushing me to get a loan through them (aka make more money) i had to waste an hour on the phone with my bank telling me he is a lier and wants more money by me getting a loan there . So i asked for the manager and he said no we do take your check and accepted it. and the financial guy i guess was upset and made me sit there 2HOURS the place was empty he made me wait u till they literally closed to do the paper work. claimed he was busy with someone but i saw him walking around multiple times. tim had to keep calling him and looking for him to see what is going on i asked if the other guy was just being a jerk bc he wanted me so bad to get the loan there he said ehhh im not sure which means yes he agrees with me . I did NOT appreciate that it's so unprofessional and will let everyone know! and told suncoast in arcadia about him telling clients they don't accept their checks yet he said he would put it through their suncoast in order to trick and lie to people and she was going to file a report because of the incident. again very bad experience!!!!!!! More

by bianca Verified Customer Verified Customer

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We are extremely pleased with the service we received yesterday from Tim @ BMW of Sarasota. I found the car we wanted online, and Mia was extremely responsive and connected us with Tim Chestnut, who sp yesterday from Tim @ BMW of Sarasota. I found the car we wanted online, and Mia was extremely responsive and connected us with Tim Chestnut, who spent the day walking us through everything. Tim was kind enough to do a LOT of our legwork before we drove down from St. Petersburg, limiting our actual time at the dealership (huge plus!). The price was perfect and the service was excellent. 10/10! More

by DavidChrist100 Verified Customer Verified Customer

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