Tim Smith | Page 40

First time Lexus buyer Alexandra Harding was my first contact and she sent a personal video introduction to my email after some communication online. She was with a customer Alexandra Harding was my first contact and she sent a personal video introduction to my email after some communication online. She was with a customer when I was able to visit the next day so we worked with Tim Smith. Tim was extremely patient and taught me everything I wanted to know about the Lexus product line so I felt I could make an informed decision. He didn't push us hard and absolutely helped us get a price that we were comfortable enough to make the purchase and not regret it afterward. More

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Amazing experience Great staff and clean facility. Timothy Smith was Very professional, polite and works wiith you to to understand what your expectations are and wha Great staff and clean facility. Timothy Smith was Very professional, polite and works wiith you to to understand what your expectations are and what you are looking for assisting him to get the exact vehicle you want. Lily Do was exceptional in moving the finance portion of the transaction along smoothly. Highly recommend to anyone looking to buy their next vehicle. More

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Great Experience at Lexus of Wesley Chapel. Our salesman was very professional and courteous in understanding our needs and then worked hard to cater to those requirements. Overall experience wa Our salesman was very professional and courteous in understanding our needs and then worked hard to cater to those requirements. Overall experience was great. The dealership was very clean and inviting. More

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Community experience! I decided to reach out to Tim Smith after seeing several posts about the dealership on our neighborhood Facebook page. I was very happy with the car I I decided to reach out to Tim Smith after seeing several posts about the dealership on our neighborhood Facebook page. I was very happy with the car I was driving but the warranty was close to expiring so I thought I would just look at what Lexus had. I was pleasantly surprised when I made my first trip to Lexus of Wesley Chapel. Not only is it absolutely beautiful, but the staff didn’t make it feel like your typical “car dealer” experience. They were all extremely welcoming & so friendly. It felt more like a community than a car dealership. In all my experiences with buying cars, this was actually fun. Tim Smith was quite patient with how picky I am and he never stopped working to find me what I wanted & in my price range. Best part is not only did he sell me a car but I made a friend in the process. He is the best and I highly recommend Tim and Lexus of Wesley Chapel! More

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New car I was able to trade in my car which I was upside down and I didn’t think it was possible to get the numbers to work but they made it happen and now I I was able to trade in my car which I was upside down and I didn’t think it was possible to get the numbers to work but they made it happen and now I am the proud owner of a new Lexus More

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Great Experience My husband and I recently went into the Lexus dealership in Wesley Chapel "just looking". We were greeted imediately and introduced to, Tim Smith a My husband and I recently went into the Lexus dealership in Wesley Chapel "just looking". We were greeted imediately and introduced to, Tim Smith a product expert ,to tell us more about the Lexus family of vehicles. As Tim went through explaining the features on the cars my husband and I went from just looking to very interested. We were in a vehicle that had a lot of negative equity. We knew that getting out of it would not be easy. We had pretty much resigned ourselves to the fact that we would need to keep it for a while longer before getting out of it. We explained our current vehicle situation to Tim and he did not pause or hesitate. He was up for the challenge, and that it was. My husband and I had a price point that we were willing to spend and we were not budging under any uncertain terms. Tim never flinched and let me just say we did not budge or flinch either. I explained to Tim that I would not be the person that sat in the dealership for hours while someone went back and forth with numbers that we already said would not work. Tim agreed that my husband and I would go to lunch and he would get back to us. Tim did get back to us and we got what we consider an unbelievable deal. We were able to get out of our other vehicle and our payment terms were met. If you are looking for a new vehicle and have some obstacles to climb with respect to your trade this is the place to go and Tim Smith is the man to ask for. If you are just looking to get into a new vehicle and be treated fairly and honestly this is the place to go and again Tim Smith is your man. My experience was positive from beginning to end. Also it helps a lot that this dealership is beautiful on the inside and they aim to please. More

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Best Customer Service Anywhere!! Completely stress free buying experience. No pressure at all. Everyone was super nice and treated us like good friends. Obviouslt Lexus of Wesley C Completely stress free buying experience. No pressure at all. Everyone was super nice and treated us like good friends. Obviouslt Lexus of Wesley Chapel trains their peope for excellence. We couldn’t be happier. More

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Outstanding Tim Smith made my experience one I will never forget. The attentiveness and persistence made why visit one that I will never forget. Best day ever... Tim Smith made my experience one I will never forget. The attentiveness and persistence made why visit one that I will never forget. Best day ever... More

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