Tim Nguyen

I enjoyed purchasing a car (Q5) here when I came with my cousin around mid-August of 2025. We were two females and were treated respectfully and wonderfully as we deserved. More importantly, the sales sta cousin around mid-August of 2025. We were two females and were treated respectfully and wonderfully as we deserved. More importantly, the sales staff and the sales manager Thomas S. had spectacularly performed at his peak in this department because he has patiently explained so much and answered all of our questions to his best ability and we understood the answers that are crucial to our decision to purchase the aforementioned Q5. We actually went to visit different brands like JEEP and others, but we "fell in love" with the Q5 at the onset, and there was no way we could back out. Worked together, we achieved our goal of purchasing and financing here, thanks to the Audi brand specialist Daniel N. and the sales Manager Thomas S. More

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I have purchased 3 vehicles from Audi Silver Spring since 2018. The dealership has been phenomenal to work with, from sales to service to parts, each team has been great. Atanas in sales, well I've bought 3 2018. The dealership has been phenomenal to work with, from sales to service to parts, each team has been great. Atanas in sales, well I've bought 3 cars from him and I'll probably buy a fourth. He is responsive when I have questions and always approachable when I'm there for service or anything else. Atanas has gone above and beyond to find the right car and make anything I've asked for work. The service team with Evan and Cragg have been fantastic. They are always ready to help and in the most pleasant way possible. I can't say enough good things about the people at Audi in Silver Spring. Highly recommend that you visit them when you're looking for your next Audi. More

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Audi Silver Spring is very customer oriented providing exceptional customer service and they really go above and beyond to ensure customer satisfaction. We just bought our second Audi from Silver Spring exceptional customer service and they really go above and beyond to ensure customer satisfaction. We just bought our second Audi from Silver Spring and couldn’t be happier with both of them. Alex Max and the sales team were so patient with all of our questions, were very knowledgeable, and did a great job to find us the car we wanted. More

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This is the 3rd Audi we have purchased from this dealer and with Atanas Ivanov. and with Atanas Ivanov. More

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I’ve been going to Audi Silver Springs for years and can attest to their world class customer service. In my experience, they’re the best in the area and should be a priority consideration when looking to attest to their world class customer service. In my experience, they’re the best in the area and should be a priority consideration when looking to buy your next vehicle or have your current one serviced. Atanas and the whole sales team are fantastic and Tim in finance was a breeze to work with. More

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I had a great experience with Silver Spring Audi. They were attentive to my needs, and the entire process went smoothly. They provided excellent service, helping me understand the car and offering su They were attentive to my needs, and the entire process went smoothly. They provided excellent service, helping me understand the car and offering support beyond the purchase. I’m very satisfied! More

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I had a great experience at the dealership. Alex was great Tim was great 👍 cool Alex was great Tim was great 👍 cool More

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The process was quick and easy, information on the car and other information was very thorough. Would definitely recommend this dealer to anyone I know. and other information was very thorough. Would definitely recommend this dealer to anyone I know. More

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AUDI 2025 Review (Yelp & Google): AUDI SILVER SPRINGS IS 10/10 out of the starting gate! The whole crew was so personable and helpful the moment I entered the dealership and made the experience of purcha IS 10/10 out of the starting gate! The whole crew was so personable and helpful the moment I entered the dealership and made the experience of purchasing a car enjoyable (lol usually so stressful!) So, THANK YOU, Sergio, Felicia, Tim, Eduardo & Mike Mazak for making us feel welcomed to your Audi work family! [P.S. We are not new to owning great cars – LR, BMW, RIVIAN, AUDI, VW – all new auto purchases we own ‘til they drop; we know that all dealerships are not created equal.] I purchased-drove home after sunset and didn’t see some dings on the door. Dealership went above and beyond to bring it back to its “like new” beauty!
We look forward to receiving top customer service for the life of our 2024 AUDI! 5-Star Receptionist: Felicia -Created a positive, warm and welcoming atmosphere. Greeting me like it was her home, proud to walk out with me to point out the Audi lot layout. She understood that I didn’t want to be “hounded” down by an aggressive salesperson. Felicia’s warm positive energy was key to me staying to browse while she found me the perfect salesman. 5-Star Sales: Sergio Rivera –Sergio’s patient sales approach was to take time to hear my feedback of likes/dislikes while test-driving 4 cars (new and used); shared details about each model…I never felt rushed. He truly allowed me to take my time to make the best auto investment. Great listener - got me into the perfect car for me! I say that because at one point during test drive #3, I was changing my mind about which auto I was leaning towards. Sergio quickly reminded me about a key feature I found uncomfortable (headrest positioning in 2025 vs. 2024 model due to my chronic neck injury). 
Sergio felt like a fast-friend through the sales experience! 5-Star Finance: Tim Nguyen’s relaxed, friendly approach to the “paperwork” totally put us at ease. This process could be very stuffy and stressful… Tim made the purchase experience as good as it gets. 5-Star Dealership Manager: Mike Mazak has managed to create a positive culture, welcoming dealership, from my experience just walking in to “window shop” - on to - sales and service. Mike took the time to greet me to welcome me then to congratulate me on my purchase. 5-Star Service Dept: Michael DePasquale was very quick to take my call and patiently assist with a concern I had as a new SQ5 owner still acclimating to the vehicle. 5-Star Sales/Tech Support post sell: Eduardo was Sergio’s tag team to assist on my drop-in visit to go over all the Audi SQ5 dashboard features. Eduardo was so patient and happy to share all he knew toggling between the different screens and settings. There was a true trust and teaming between Sergio and Eduardo that shined through! More

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VERY impressed with my experience. They didn’t have the exact car I wanted and they brought it in from Connecticut and then went above and beyond on all of the other competent of what They didn’t have the exact car I wanted and they brought it in from Connecticut and then went above and beyond on all of the other competent of what is typically an annoying process. Atanas was fantastic! Definitely see him! Brian, Ed and Mr.Nguyen were all so helpful! 10/10! Love my new Audi Q6! More

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