Tim Farrand

Efficient service and friendly staff. Tim was great at every step. I will continue using Freeman for service. Tim was great at every step. I will continue using Freeman for service. More

by BMABRYMAIL Verified Customer Verified Customer

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Tim Farrand and his team get my vehicle repaired faster than I have expected. The wait time was not as long as I anticipated. Tim kept me posted along the way as my vehicle was in the work shop.. he is awe than I have expected. The wait time was not as long as I anticipated. Tim kept me posted along the way as my vehicle was in the work shop.. he is awesome! More

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Tim Farrand got me in on time, out on time, and even let me know about future issues for next time. Tim is a treasure! me know about future issues for next time. Tim is a treasure! More

by DAVETANNER3 Verified Customer Verified Customer

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They did a fine job on the maintenance of my sienna. And I used fifteen words. And I used fifteen words. More

by TEGOEBEL Verified Customer Verified Customer

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Tim did a wonderful job and treated me very well. He made sure I was in the loop about my car’s progress throughout the whole service. He made sure I was in the loop about my car’s progress throughout the whole service. More

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The service was great and Tim does an excellent job. Tim, gets me right in and gets the service completed in a timely mannner. Tim, gets me right in and gets the service completed in a timely mannner. More

by SNUNYA79 Verified Customer Verified Customer

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I was on this location last Saturday morning. They took my whole day for oil change. They keep call you for price match for other services as well but they don’t do that. Same thing happened with They took my whole day for oil change. They keep call you for price match for other services as well but they don’t do that. Same thing happened with me for my break pad change. Worst experienced ever. 😏 More

by SAPKOTA0104 Verified Customer Verified Customer

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Tim greeted us promptly and explained the service process. Tim set the appropriate time expectations and cost estimates. Great experience! process. Tim set the appropriate time expectations and cost estimates. Great experience! More

by rstokes0229 Verified Customer Verified Customer

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Service advisor Tim Farrand is great. Honesty, transparency are always there with him. Disappointed with techncians working on car who did not fully latch hood. I noticed it fluttering af Honesty, transparency are always there with him. Disappointed with techncians working on car who did not fully latch hood. I noticed it fluttering after I left dealership and pulled over to properly latch engine hood. My wife probably wouldn't have noticed until it flew up/really bad situation at highway speed. Mechanic skills 101, fully latch hood when done with work, wow. More

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I previously had a question about the service I recently received, but Bill Wilsie, their Service Director, corrected everything and I am now pleased with his attention to detail and his remedy to my concer received, but Bill Wilsie, their Service Director, corrected everything and I am now pleased with his attention to detail and his remedy to my concerns. More

by EAGLECOFFEE Verified Customer Verified Customer

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