Tiki N | Page 16

Ivan was our salesman. He was knowledgeable and easy to work with. Very satisfied with his help. He was knowledgeable and easy to work with. Very satisfied with his help. More

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The sales rep was very considerate and professional as he explained everything to us. He answered all of our questions to our satisfaction. explained everything to us. He answered all of our questions to our satisfaction. More

by sbrown90 Verified Customer Verified Customer

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This Universal Mitsubishi dealership is my new car dealer! When you walk inside , starting with the lady receptionist until the lady in finance, they welcome you with smile. They work very hard for y dealer! When you walk inside , starting with the lady receptionist until the lady in finance, they welcome you with smile. They work very hard for you to keep you satisfy and send you home happy with a smile sitting in your new vehicle. Excellent , helpful and professional staff. Completely SATISFIED with everything. Zakk the salesman was amazing guy. He was so honest and nice and helpful. He wasn't annoying or pushy person to just sell you a car. He took his time to explain every detail about the car and he was very patient. After buying my car, he explained every detail about the car and he made sure I GOT IT ! Bobby was an awesome, knowledgeable guy who's in this business for long time and his goal was just to help you, so you can get the best deal on your favorite car. He worked very hard to get what I wanted and I got it ! The only bad thing about him is, when it comes to soccer , he's Manchester united fan ( Lol) !!!!!!! Just joking Bobby Now is time to talk about Tiki ! She's the last person of your day ( finance lady) and I can tell that I wish she was the first ,second ,third and last person ! I mean she is an amazing lady. Very nice, professional, jolly , courteous and ofcourse very PRETTY !!! She is another professional person like Bobby who works extremely hard for you to send you home with smile and your favorite car with the best deal. I was witness and saw how he was on the phone all the time to help me and other customers. Thank you so so so so much Tiki ,Tigranoohi ( I never forget this name) for a great and excellent experience with you and other staff at Universal Mitsubishi . You make our life more joyful and bring happiness with your kindness ! I never forget you and I hope I'll see you again ! I recommend %100 this dealership to whoever is reading this ! You won't regret to visit this dealership and these amazing people . Again , thank you soooooooo much . Love you guys ! More

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As always, the team at Universal Mitsubishi set the bar for quality service and positive customer experience. Today, I went in to have service done for my 2019 Mitsubishi Mirage. Paul and his service dep for quality service and positive customer experience. Today, I went in to have service done for my 2019 Mitsubishi Mirage. Paul and his service department team are top notch. They are true professionals and deliver outstanding service! More

by tc.hulburd Verified Customer Verified Customer

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***COMPLETELY SATISFIED with THE EXPERIENCE*** On January 28, 2023, my daughter & I paid a visit to UM, Sherman Oaks. At first entry, greeted by the lovely Maria @ the front desk. Immediately, point January 28, 2023, my daughter & I paid a visit to UM, Sherman Oaks. At first entry, greeted by the lovely Maria @ the front desk. Immediately, pointed us in the direction to Zakk Kim's desk. Such a lovely, helpful and informative salesman. Long story short, we made the purchase of the vehicle we were interested in. A 2016 Mitsubishi, Outlander SEL. What a beauty......what a smooth ride. Bobby was awesome......and what can I say about Tiki, that hasn't been said already. She is beyond......any wonderful compliment about her, please imagine 10-fold. My daughter & I enjoyed our brief time there. Zakk, was such a great person to speak to in regard to what we were in search for and what we could do to make the experience far beyond our expectations. Thank YOU, Universal Mitsubishi, for the great service, great coffee and above all great staff. ***OVERALL, would most DEFINITELY recommend*** More

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I had a pleasant experience at the Mitsubishi dealership. Everyone were professional, welcoming and not pushy. Very easy and smooth transaction. Thank you Everyone were professional, welcoming and not pushy. Very easy and smooth transaction. Thank you More

by elainekrim Verified Customer Verified Customer

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Ivan was amazing. He helped me purchase my very first car with little to no issues. The dealership was very clean, and the woman who helped me sign, Tiki, was also rea He helped me purchase my very first car with little to no issues. The dealership was very clean, and the woman who helped me sign, Tiki, was also really helpful. I recommend this dealership for first time buyers and especially for women. I felt comfortable and they didn’t try to up sell me. They gave me a great deal after we discussed what I could afford. Thank you Universal Mitsubishi! More

by ELLISTH94 Verified Customer Verified Customer

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Arman was very nice to me He explained everything that was going on with my car. was going on with my car. More

by RAIDERS6933 Verified Customer Verified Customer

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Ivan and Tiki did a great job! Amazing service, they took a good care of me, got a great deal. Will definitely recommend them! Amazing service, they took a good care of me, got a great deal. Will definitely recommend them! More

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What a quick service I got from the team! Thanks guys! Always a pleasure doing business with Universal Mitsubishi Thanks guys! Always a pleasure doing business with Universal Mitsubishi More

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