Theresa Moss
Theresa Moss at Heritage Ford
Refer Me

Theresa Moss

Finance Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

Contact Me
5.0
269 Reviews

As someone who doesn't know (or even want to know!) much about actual vehicles, I love working at Heritage Ford because I care about the people who drive them. Heritage is the only dealership with which I have experience that not only allows complete transparency, we insist upon it ~ and what a breath of fresh air that is to our car buyers. The auto financing process can be quite confusing and nerve-wracking; my goal is to walk you gently through it, leaving you feeling comfortable about each decision you've made. When I'm not guiding consumers through the car-buying process, I'm cozied up at home with my menagerie of pets, watching & listening to true crime documentaries. I have two handsome, outstanding sons and a beautiful, perfect daughter-in-law, and we spend as much time together as possible. I hope to meet you the next time you're in our showroom buying your next Ford!

Dealership Experience

3 yrs, 7 mos

Industry Experience

26 yrs, 9 mos

5.0

269 Reviews

Write a Review

269 Reviews of Theresa Moss

May 14, 2024

Dealership Rating
Employee Rating

Simply a great buying experience with Bill and Heritage Ford! Bill is a true professional that takes the time to answer your questions and provide great, responsive, and professional service. More

by Erik R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

May 06, 2024

Dealership Rating
Employee Rating

I finally hit the point where I needed to replace my 2012 F150. Stephanie was a great help. She understood what I was looking for and found a couple of trucks for me to try. One of the trucks was a rust o More

by Chris Hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Ducharme

May 06, 2024

Heritage Ford responded

Chris, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Stephanie to upgrade your F-150, and that she was able to help find the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 02, 2024

Dealership Rating
Employee Rating

Noah was excellent to deal with. He’s extremely friendly and very knowledgeable. Would absolutely recommend him and Heritage Ford! More

by sspratt356
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Adams

May 06, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 01, 2024

Dealership Rating
Employee Rating

Noah and Theresa were both a pleasure to work with. We had a fast, friendly and pleasant experience! More

by rick.cayia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Adams

May 06, 2024

Heritage Ford responded

Rick, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah and Theresa to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 30, 2024

Dealership Rating
Employee Rating

Theresa Moss did an excellent job of assisting with the buyout of our current lease. She worked hard to insure the best available rate and answered all of our questions throughout the process More

by George Hutchins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Heritage Ford responded

George, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Theresa to navigate the buyout of your lease, and that she was able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

April 30, 2024

Dealership Rating
Employee Rating

Greetings. I found Turner Ede and staff to be very helpful with purchasing my Escape. Good people, I highly recommend! More

by Bob
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Turner Ede

Apr 30, 2024

Heritage Ford responded

Bob, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and Theresa to shop for and bring home your new Escape, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 15, 2024

Dealership Rating
Employee Rating

Good place to get a vehicle Nice people, very professional They are very successful, so that tells the story More

by Codrus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Turner Ede

Apr 15, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and Theresa to shop for and bring home your new Ford, and that everything went smoothly throughout the process! We we look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 10, 2024

Dealership Rating
Employee Rating

This was probably the least stressful and most pleasant vehicle purchase we have ever made. Michael Stock was our salesperson who was down to earth, friendly, and honest which was greatly appreciated by us More

by megan_537
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Stock

Apr 11, 2024

Heritage Ford responded

Megan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael, Theresa and our team to shop for and bring home your new Ford, and that the process was a smooth and stress-free one for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 07, 2024

Dealership Rating
Employee Rating

The over all purchase experience at Heritage Ford with Jake Dwinell was excellent. Jake was very timely with responses to my email or phone requests, was knowledgeable about the vehicles I was interested More

by New BMW owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Dwinell

Apr 08, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake to shop for your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 03, 2024

Dealership Rating
Employee Rating

Pleasant experience from the beginning. Noah very knowledgeable with vehicle and purchase arrangements.Very professional and personable Theresa Moss also made the financing options clear and More

by David.carey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Adams

Apr 04, 2024

Heritage Ford responded

David, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah and Theresa to shop for and bring home your new F-150, and that everything went smoothly throughout the process! While we understand that we won't see you for your truck's regularly scheduled maintenance appointments, please let us know if there is anything we can help with regarding you new truck in the future, Until then, safe travels!

1
...

Dealership Inventory (206 Vehicles)

new 2023 Ford Mustang Mach-E car, priced at $53,030
2023 Ford Mustang Mach-E
new
Star White Metallic Tri-Coat exterior
Automatic
All-wheel Drive
new 2024 Ford Ranger car, priced at $42,790
2024 Ford Ranger
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2024 Ford Edge car, priced at $44,615
2024 Ford Edge
new
ICONIC SILVER exterior
Automatic
All-wheel Drive
new 2024 Ford F-150 car, priced at $62,240
2024 Ford F-150
new
AGATE BLACK METALLIC exterior
Automatic
Four-wheel Drive
new 2024 Ford F-150 Lightning car, priced at $76,400
2024 Ford F-150 Lightning
new
OXFORD WHITE exterior
Automatic
All-wheel Drive
new 2024 Ford F-350 car, priced at $91,300
2024 Ford F-350
new
GLACIER GRAY exterior
Automatic
Four-wheel Drive