Terri Scott | Page 7

Town East Ford responded

Thank you for taking the time to leave this review! It's always rewarding to hear that we're consistently delivering good service, excellent customer care, and friendly and professional service advisors. That's exactly what we strive for! We're particularly happy to hear that you've always had positive experiences during your visits. Knowing that you can rely on us for consistent quality service is very important to us. Thank you again for choosing Town East Ford and for letting us know we're meeting your expectations. We look forward to seeing you again soon!

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that Patricia provided you with exceptional service. Her thoroughness and promptness are valuable qualities, and we appreciate you highlighting them. It means a lot that you found her work to be both quick and well-done. We'll be sure to pass your kind words on to Patricia! We're happy to hear your overall service experience was positive. Our goal is to be efficient and effective while still providing excellent customer care. Thank you for choosing Town East Ford and for recognizing Patricia's outstanding service. We look forward to seeing you again soon!

Town East Ford responded

Thank you for leaving this fantastic review! We're delighted to hear you received great service and that our team member was both courteous and knowledgeable. It means a lot that you appreciated being kept informed about the status of your service. Clear communication is a priority for us, and we're happy to hear it went smoothly. Thank you again for choosing Town East Ford. We look forward to seeing you again soon!

Town East Ford responded

Thank you for taking the time to leave such a detailed review! We're happy to hear you experienced a prompt and timely response, found online scheduling easy, and had clear communication throughout. That's exactly what we aim for! We'll be sure to pass your compliments on to Tyler for being attentive and helpful. At Town East Ford, we value a smooth customer experience, and it means a lot to know we achieved that for you. Thank you for choosing us!

Town East Ford responded

We're thrilled to hear you had a great service experience with your F150! Thank you for the 5-star review. Looking forward to seeing you again soon!

Town East Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Town East Ford responded

Hi Chad, thank you for sharing your feedback with us. We apologize for the extended wait time and the issue with your oil filter. We take your concerns seriously and will address them with our team to ensure a better experience in the future. At your earliest convenience, please reach out to our Service Director, Mike Smith, at Msmith@towneastford to discuss this further.

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

Town East Ford responded

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

Town East Ford responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.