Terence Williams | Page 72
General Sales Manager
Wolfchase Honda
2982 N Germantown Rd
Bartlett, TN 38133
Dealership Experience
17 yrs, 3 mos
Industry Experience
35 yrs, 6 mos
721 Reviews
Write a Review721 Reviews of Terence Williams
March 29, 2018
Best things happen when you aren't looking I was dropping off my dads van for service, and saw a female sales lady by herself. We clicked instantly and she wandered the lot with me while I ask I was dropping off my dads van for service, and saw a female sales lady by herself. We clicked instantly and she wandered the lot with me while I asked questions about new cars there. My husband was doing some looking on his own, and showed me the Honda Fit. I ended up buying in! It was a too good to pass up deal on a 2017 Honda Fit. I LOVE my little zippy, and roomier than would appear, Honda Fit. It Fits me and my needs. I can even haul my Nubian goats in it!! More
Other Employees Tagged: Debra Parks , John McCoy
March 28, 2018
Great service, Great Suv!!! I am enjoying my new Honda CRV 2018 Wonderful car. I had a great experience buying my new SUV. LARRY BREWER and the rest of the crew gave great cust I am enjoying my new Honda CRV 2018 Wonderful car. I had a great experience buying my new SUV. LARRY BREWER and the rest of the crew gave great customer service, her knowledge. BRAVO ZULU to the guys and ladies at Wolfchase Hinda More
Other Employees Tagged: Larry Brewer, Austin Fortenberry
March 24, 2018
Review The staff (especially Austin) made buying a new car a breeze. He was extremely knowledgeable, personable, and was inexhaustible in his efforts to cate The staff (especially Austin) made buying a new car a breeze. He was extremely knowledgeable, personable, and was inexhaustible in his efforts to cater to everything I needed or might want. Bill in finance made the transaction effortless. Without his guide, I’m sure the process would have been irritating, frustrating, and nerve-wracking. (It IS a lot of money haha.) I’ve already recommended this dealer and staff to several people. Thanks for making it easy. More
Other Employees Tagged: Austin Fortenberry, Bill Thomas
March 22, 2018
Great Experience! We enjoyed working with Mrs. Janice. She was knowledgeable, and answered all the questions we had. She show us all features while driving and on the l We enjoyed working with Mrs. Janice. She was knowledgeable, and answered all the questions we had. She show us all features while driving and on the lot. Thank yo Mrs. Janice More
Other Employees Tagged: Janice Miller, Bill Thomas, The clean up team
March 21, 2018
Excellent service! The staff at Wolfchase Honda is absolutely outstanding! We have been using their dealership and service center for over 15 years! The technicians ar The staff at Wolfchase Honda is absolutely outstanding! We have been using their dealership and service center for over 15 years! The technicians are very skilled and honest. They will not do something if it is not time or does not need to be done! The entire staff of the service department is wonderful, always welcoming and keep you constantly updated on the progress of your status. We have the utmost confidence in this center and would not take our vehicles anywhere else! More
Other Employees Tagged: Janice Miller, Bill Thomas
March 21, 2018
Best Dealership in town! We have purchased multiple vehicles from Wolfchase Honda and could not be more satisfied. We originally worked with wonderful Bill Thomas who has now We have purchased multiple vehicles from Wolfchase Honda and could not be more satisfied. We originally worked with wonderful Bill Thomas who has now moved to the finance department and this purchase was made through Janice Miller. Janice could not have been more helpful to us with our purchase. She was quite knowledgeable of the vehicles and went over all of the operations before we left for home! She even set up both of our cellphones and gave us instructions on the voice recognition system. We have no doubt that we can call anyone at Wolfchase if we have any questions regarding our new purchase. Everyone at this dealership is extremely friendly and welcoming. This is absolutely the best deal ship in town! More
Other Employees Tagged: Janice Miller, Bill Thomas
March 21, 2018
Perfect Car Buying Experience I am always apprehensive when it come to purchasing a new car. My experiences in the past have not been pleasant but very stressful. I was not looking I am always apprehensive when it come to purchasing a new car. My experiences in the past have not been pleasant but very stressful. I was not looking forward to buying another car. However, this experience was very different. My husband went in to the dealership ahead of me to "jump start" the process. My first contact was with Terrance who took my application by phone. He was so professional and understanding. My anxiety about the situation was immediately eased by his calming personality. Because of Terrance, I was not as guarded when going into the dealership. My sales consultant, Mike, was very professional and knowledgeable. He answered all of our questions and waited patiently as we made our decision. He did not pressure us to decide but offered different perspectives as we weighed the pros and cons. He even made fresh popcorn for our boys to snack on while we made our decision. When we finally decided to go forward with the purchase, Reggie, the finance manager, walked us through all of the paperwork. He had everything laid out for us. He also was very patient as we read through the contracts, answering any questions that we had, as many times as we needed him to. At no point did we feel as though we were being rushed, pressured or taken advantage of in this entire process. After everything was finalized, Mike sat in our new vehicle with us and walked us through all of the electronics, showing us which apps to download on our smartphones that are compatible with the software. Mike stayed with us until we drove off the lot. He even called us later in the week to check on us! My husband and I are very appreciative of the level of professionalism and care that we received at this location. We highly recommend Wolfchase Honda for anyone in the market to purchase a new vehicle. These guys are great at what they do! We will definitely return to them when the time comes! We absolutely love our new vehicle! More
Other Employees Tagged: Reggie Williams , Mike Jones
March 14, 2018
FULFILLING Customer service overall was very friendly and helpful. My sales person Janice like year before is the best. Even finance was very welcoming and a p Customer service overall was very friendly and helpful. My sales person Janice like year before is the best. Even finance was very welcoming and a pleasure to work with; and that is a big plus coming from finance when you are discussing about spending your money, lol. More
Other Employees Tagged: Janice Miller, Bill Thomas
March 14, 2018
Easy and pleasant We have always had great help in service dept and when buying new car. Would highly recommend dealership! Very courteous, answered all questions we ha We have always had great help in service dept and when buying new car. Would highly recommend dealership! Very courteous, answered all questions we had. Did not realize CD players were no longer included. Only because I have CDs I would like to listen to example. Book reading on trips. More
Other Employees Tagged: Don Vickrey , John McCoy
October 30, 2015
AMAZING CUSTOMER SERVICE!!!!!! I RECENTLY PURCHASED A VEHICLE FROM WOLFCHASE HONDA. THE FINANCE MANAGER ASHLEY TAYLOR DID SUCH AN AMAZING JOB MAKING SURE MY DEAL WENT AS SMOOTH AS P I RECENTLY PURCHASED A VEHICLE FROM WOLFCHASE HONDA. THE FINANCE MANAGER ASHLEY TAYLOR DID SUCH AN AMAZING JOB MAKING SURE MY DEAL WENT AS SMOOTH AS POSSIBLE!!!! HER CUSTOMER SERVICE SKILLS EXCEED ALL EXPECTATIONS SOMEONE COULD HAVE OUT OF A DEALERSHIP!!!! IT WAS THE MOST EFFICIENT TRANSACTION I HAVE EVER HAD BUYING A VEHICLE!!!! THE SALES PERSON BRIAN SMITH MADE SURE I WAS HAPPY WITH THE VEHICLE AND WHEN I TOLD HIM WHAT I WANTED HE MADE SURE HE PICKED OUT THE PERFECT VEHICLE TO SUIT MY TASTE. I WOULD ALSO LIKE TO ADD THE SALES MANAGER TERENCE WILLIAMS HELPED TRANSITION ME TO THE FINANCIAL MANAGER AND FOLLOWED UP WITH ME. I RECEIVED SUCH ATTENTIVE CARE WITH THIS DEALERSHIP AND FOR ANYONE WHO HAS PURCHASED A VEHICLE WITH HONDA, THIS LOCATION TAKES THE CAKE!!!! THEY'RE TRULY AMAZING!!!! More
Other Employees Tagged: Brian Smith, ASHLEY TAYLOR-FINANCE MANAGER