Terence Williams
Terence Williams at Wolfchase Honda
Refer Me

Terence Williams | Page 72

General Sales Manager

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

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4.8
721 Reviews

Dealership Experience

17 yrs, 3 mos

Industry Experience

35 yrs, 6 mos

4.8

721 Reviews

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721 Reviews of Terence Williams

March 29, 2018

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Employee Rating

Best things happen when you aren't looking I was dropping off my dads van for service, and saw a female sales lady by herself. We clicked instantly and she wandered the lot with me while I ask More

by Goat lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debra Parks , John McCoy

March 28, 2018

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Employee Rating

Great service, Great Suv!!! I am enjoying my new Honda CRV 2018 Wonderful car. I had a great experience buying my new SUV. LARRY BREWER and the rest of the crew gave great cust More

by KFOSTER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Brewer, Austin Fortenberry

Mar 30, 2018

Wolfchase Honda responded

We are so happy to hear that you are loving your new 2018 Honda CR-V, what a great vehicle. Thank you for taking time to provide positive feedback about your recent purchasing experience. We strive to provide an enjoyable, stress fee experience from beginning to end and it sounds like Larry and the rest of our crew really delivered. We thank you for your business and wish you many safe and happy miles in your new CR-V!

March 24, 2018

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Review The staff (especially Austin) made buying a new car a breeze. He was extremely knowledgeable, personable, and was inexhaustible in his efforts to cate More

by SETHCOLINBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Fortenberry, Bill Thomas

Mar 26, 2018

Wolfchase Honda responded

it's great to hear you were so pleased with your overall buying experience at Wolfchase Honda. Austin is a valuable member of our Sales Team and goes above and beyond to give our customers the kind of experience he would like to have. It sounds like Austin and Bill took you through the entire process in a smooth and efficient manner. We truly appreciate your business and your recommendations and wish you many safe and happy miles in your new vehicle.

March 22, 2018

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Great Experience! We enjoyed working with Mrs. Janice. She was knowledgeable, and answered all the questions we had. She show us all features while driving and on the l More

by CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janice Miller, Bill Thomas, The clean up team

Mar 26, 2018

Wolfchase Honda responded

Thank you for giving Wolfchase Honda the opportunity to earn your business and we hope you are enjoying your new Honda CR-V. It's nice to hear Janice was so accommodating and took the time to show you about all the features on your new car. She is a valuable member of our Sales Team and I will be happy to share your comments with her. Again, thank you for your business and we wish you many safe and happy miles in your new CR-V!

March 21, 2018

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Excellent service! The staff at Wolfchase Honda is absolutely outstanding! We have been using their dealership and service center for over 15 years! The technicians ar More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janice Miller, Bill Thomas

Mar 26, 2018

Wolfchase Honda responded

We truly appreciate your patronage and thank you for your kind remarks. It's great to hear that our Service Department has earned your trust through the years and continues to provide you with truly exceptional service. We have many long term employees in our Service Department and strive to receive reviews like yours. Again, we truly appreicate your loyalty and look forward to serving all your automotive needs.

March 21, 2018

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Best Dealership in town! We have purchased multiple vehicles from Wolfchase Honda and could not be more satisfied. We originally worked with wonderful Bill Thomas who has now More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janice Miller, Bill Thomas

Mar 26, 2018

Wolfchase Honda responded

Cindy, thank you for your 5-star review! These are the kind of experiences we strive for and we truly thank you for allowing us to earn your business. Janice is a valued member of our sales staff and always make every effort to make her customers feel comfortable from the beginning to the end, so it's great to hear she took such good care of you during the entire process. I will see to it that Janice gets a copy of your review. We truly appreciate your business and look forward to serving you for many years to come.

March 21, 2018

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Employee Rating

Perfect Car Buying Experience I am always apprehensive when it come to purchasing a new car. My experiences in the past have not been pleasant but very stressful. I was not looking More

by TAyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reggie Williams , Mike Jones

Mar 26, 2018

Wolfchase Honda responded

On behalf of the entire staff at Wolfchase Honda, I would like to thank you for sharing this great review about your recent buying experience at our dealership. It's wonderful to hear the Terence and Mike were able to provide you with such an excellent, stress free buying experience. This is the type of process we strive to provide all of our customers. Terence and Mike are very valuable members of our team who go above and beyond to make sure our customers feel at ease during the entire process. I will certainly make sure they get a copy of your stellar remarks. Thank you for allowing Wolfchase Honda the opportunity to earn your business and we truly wish you many safe and happy miles in your new Honda.

March 14, 2018

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Employee Rating

FULFILLING Customer service overall was very friendly and helpful. My sales person Janice like year before is the best. Even finance was very welcoming and a p More

by BWILLIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janice Miller, Bill Thomas

Mar 14, 2018

Wolfchase Honda responded

We're very happy to hear you enjoyed your purchasing experience at Wolfchase Honda, our goal is to always make things easy and make you feel comfortable from beginning to end. Janice, Bill and Terence are all great to work with and go above and beyond to delivery a "wow" experience...even when it comes to talking about money, like you mentioned. We thank you for allowing us to earn your business and wish you many safe and happy miles in your new car.

March 14, 2018

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Employee Rating

Easy and pleasant We have always had great help in service dept and when buying new car. Would highly recommend dealership! Very courteous, answered all questions we ha More

by HLAMBETH2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Vickrey , John McCoy

Mar 14, 2018

Wolfchase Honda responded

On behalf of the entire staff here at Wolfchase Honda, I sincerely appreciate you sharing your comments and feelings about your past and most recent experiences. First of all, thank you for your loyalty. I will make sure Don and John and Terence know that you gave them high marks. Also, i know how you feel about the CD players, I too like to listen to books on tape. I recently installed the kindle app on my phone and can now listen to books in the car again, maybe you could see if you like that. Again, we appreciate your business and the time it took you to leave us feedback. Enjoy your new Pilot!

October 30, 2015

Dealership Rating

AMAZING CUSTOMER SERVICE!!!!!! I RECENTLY PURCHASED A VEHICLE FROM WOLFCHASE HONDA. THE FINANCE MANAGER ASHLEY TAYLOR DID SUCH AN AMAZING JOB MAKING SURE MY DEAL WENT AS SMOOTH AS P More

by kristie.mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, ASHLEY TAYLOR-FINANCE MANAGER

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