"This was my first time buying a vehicle, amazing customer..."
This was my first time buying a vehicle, amazing customer service. Everyone was very helpful and kind, I had a great time and will be back indefinitely.
"Team Ford gives us the expectation we are looking for in..."
Team Ford gives us the expectation we are looking for in a dealership. Special shout out to the Sales Rep. Tej Sandhu for making effort to find the truck i really wanted and he also gave us a better deal than any other dealership out there. I highly recommend Tej and Team ford dealership for giving us a hassle free truck shopping experience. We will definitely coming back here in the near future. Thanks Team Ford! More power!
"Tej helped me with my car purchase along with Mitch and..."
Tej helped me with my car purchase along with Mitch and Jamie. The service was great and was able to answer all my questions. He even had to go to work on his day off for the delivery. He responded very quick. Great service and great people. Highly recommended.
"Service was great. Tej has a great sense of humour and..."
Service was great. Tej has a great sense of humour and very professional.
Online assessment of trade in vehicle misleading compared to trade in value offered.
"Tej was exceptional handling my inquiry on a used vehicle..."
Tej was exceptional handling my inquiry on a used vehicle through the internet. He is excellent at communication, customers service and following up with me.
Everyone was great.. helpful. Helped me find the truck I was looking for. For a great price. Not overly pushy. Tej was great and patient
"Worst experience ever"
- Angry and disgusted
EXTEAMLY rushed,truck was pushed on me before i knew what was happening. I thought I was test driving the truck while the delivery guy believed I was leasing. There was absolutely no discussion over price of the vehicle, rate being charged, the fact that I am GST exempt and he lied about the payments. After purchase service if even worse... To this date I have received only one call back the day I signed. I was completely disgusted by the way the salesman spoke to me, like I was dumb and didn't know anyting, kinda like how women were portraid in the 40s and 50s. My questions were answered with "everything will be explained in the package you get in the mail" I'd like to know what package he was talkin about because I haven't gotten anything in the mail..My concerns about mileage and the lease were brushed aside with it doesnt matter anyway if you don't keep the truck. I think his name was Cody but im not positive because he was only 1 of 4 people i interacted with... These people didn't care about me or my needs as a customer. I am so bothered by my experience with team Ford I don't want to take my truck back drop it off and go buy a Dodge, Dodge was a lot more better to me than team ford ever was....Dodge was also willing to give me 0% interest on a financed vehicle not a xxxx lease cuz I didn't want to lease to begin with. I have discussed my concerns with ford financing and I've sent three emails off to Goauto. CA that is where this all got started one inquiry application and from that I got this horrible experience and my credit was deemed 100 points because of 11 hard credit inquiries.
"Nice people "
The only reason I don’t give Tej 5 stars is because at some point I had 3 different prices. I recognize that this might had not been his mistake though. HOWEVER he honores the lowest price!!!! Other nice thing about Tej is that he respected my decision of going for a Mitsubishi and that at any moment he tried to push me into getting another maker. I valued that.
It was great dealing with Tej, the salesman and then Tyler in finance. It was a pressure free buying experience, I would recommend these two for your next Ford vehicle purchase.
"Wonderful personalized Service "
Team Ford does an outstanding job to make every customer feel special. This was especially true from Jorge, Sales Manager. He helped me to find my dream car.
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