Taylor Voner | Page 19

Excellent service I recently need new brakes on my 2007 Camry. I went to a local place that does brakes and was unhappy with both the extent of the brake damage they t I recently need new brakes on my 2007 Camry. I went to a local place that does brakes and was unhappy with both the extent of the brake damage they told me that I had and the huge amount that it would cost to fix it. I went home and called the service department at Falmouth Toyota for a phone consultation. The person I spoke to was so fair and reasonable that I trusted him immediately. I took my car there and was extremely pleased by the kindness and professionalism that the service dept. demonstrated. My car is is good shape now, they checked everything including the oil,. I highly recommend them. PS It cost less than half the estimate from the other place I went to! More

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Expertise, courtesy, professionalism I have two Toyota vehicles, and always trust Falmouth Toyota to keep them in excellent condition. They monitor the status of my 2002 Highlander and 2 I have two Toyota vehicles, and always trust Falmouth Toyota to keep them in excellent condition. They monitor the status of my 2002 Highlander and 2005 Tacoma and automatically keep all recommended needs up to date. And when the occasional unscheduled need arises, I know their work and value are both excellent. Clear explanations of service, impeccable courtesy and consideration cap a perfect experience. More

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This is a happy place. All personnel are friendly . I have had years of pleasant relationships with Falmouth Toyota. I enjoy working with them. They take a real interest in good, reliable, honest servic I have had years of pleasant relationships with Falmouth Toyota. I enjoy working with them. They take a real interest in good, reliable, honest service. More

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My service & sales experiences have always been wonderful! I have purchased all my new Toyotas from this dealership since 1992 with salesman David Digravio. Besides liking Toyotas and believing they are excell I have purchased all my new Toyotas from this dealership since 1992 with salesman David Digravio. Besides liking Toyotas and believing they are excellent cars, my transactions with David have always been great as we work together for the best deal. Although I find these newer autos need less time in the shop as they have become more high-tech, I find that I need a service center that understands the car and what is needed and will listen to what I have to say about it. If I have a question, it is followed up with promptly. As of this writing in 2015, the dealership is undergoing a remodeling which will be wonderful and given the volume of business there, it will benefit all! More

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Falmouth Toyota is our favorite Toyota Dealership. We have purchased several vehicles from Falmouth Toyota and rely on their service department to keep,our cars working properly. We have always had a We have purchased several vehicles from Falmouth Toyota and rely on their service department to keep,our cars working properly. We have always had a good outcome with every experience. Ron is our salesman; he is knowledgeable, truthful, and dependable. He works hard to find the right vehicle at a good price. Taylor in the service department had been very accommodating and helpful many times. Love the hospitality, too. More

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Very quick & professional service. I experienced a clanking noise on my 2011 Tacoma P/U truck when putting it in either drive or reverse. I immediately called AAA to have them take my I experienced a clanking noise on my 2011 Tacoma P/U truck when putting it in either drive or reverse. I immediately called AAA to have them take my truck to Falmouth Toyota to see what was causing it. They called shortly after it getting there & said the auto technician took it for a test drive. The noise was not there. They asked it I could come over & test drive it with the technician. I came right over & he was right it was gone. When I told him my wife dropped me off my boat in salt water he said if the rear end & wheels were not completely washed out & it then set still it could cause the problem. They did not charge me a dime. My wife said she washed the boat trailer but not the truck. It then washed the wheels, springs, and the rear end. Thanks Falmouth Toyota. More

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Best service team! Keeps us coming back!!! We love Falmouth Toyota and have always had an excellent experience with the sales and finance people, but Taylor Voner specifically and honestly the We love Falmouth Toyota and have always had an excellent experience with the sales and finance people, but Taylor Voner specifically and honestly the whole service staff keep us coming back!!! It's easy to please people when they are doing something fun like purchasing a new vehicle but it really is a testament to the service staff and the whole culture at Falmouth Toyota to consistently please customers in the service department. This is the reason we come back to Falmouth Toyota, their commitment to customer service in all aspects! More

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Excellent service, as always! Almost 20 years of dealing with Falmouth Toyota and the service AND the staff have always been excellent. Service performed in a timely manner and all Almost 20 years of dealing with Falmouth Toyota and the service AND the staff have always been excellent. Service performed in a timely manner and all questions answered to our satisfaction. The staff are professional, courteous and kind. We wouldn't go anywhere else. Our latest visit , besides service, also included a consultation with a sales manager regarding sale of our second vehicle, which was also an excellent experience. Thank you, Taylor and Anthony. More

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They are like family to me I have been a loyal customer of Falmouth Toyota for over 25 years. I buy a dealership more so than a car. They have always been good to me. Both sa I have been a loyal customer of Falmouth Toyota for over 25 years. I buy a dealership more so than a car. They have always been good to me. Both sales and service, above and beyond any one else I have ever dealt with. I am 73 years old by the way. Your life depends on the safety of the car you drive. I trust them and they have always done quality work. I expect them to let me know if I am missing something, and they do. Their customer survey asks if the service was exceptional. I wrote and told them that their very high quality of service was their norm and they should change their survey question to ask if the service was of the highest quality, which it is. You will spend one day buying a Toyota and many days having routine service over the next ten or fifteen years of ownership. Our Toyota cars, trucks and SUV vehicles will last 200,000 miles plus. I am a snow bird. My 2005 RAV4 just drove me and my wife from Florida to Arizona and then to Cape Cod. About 5,000 miles. Route I-10 West of San Antonio, Texas is posted 80 mph. The little car just flew along at that speed without any complaints. Overall gas milage for the trip was good too. I can't say enough good things about this dealership. Oh, by the way, we just bought a new RAV4 as I gave my 2004 Highlander to my son. It is still going strong. Below it asks for the reason for the visit. I had a 90,000 mile service on the 2005 RAV4 and bought a new RAV4 the same visit. David Lee Valdina, Cataumet, MA in the summers. More

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Regualr 20,000 mile checkup I'm very pleased and 100% satisfied with the service at Falmouth Toyota - convenient appointments, the people are professional & friendly, and the I'm very pleased and 100% satisfied with the service at Falmouth Toyota - convenient appointments, the people are professional & friendly, and the service is done promptly and efficiently. I absolutely recommend this dealership and service department. They're my family's dealership of choice!! Peggy More

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