Taylor Voner | Page 10

Excellent Service Department Taylor in Service is our guy & once again is excellent to work with! Brought my car in for a 9am appt. because the VSC & ABS lights were on. I didn' Taylor in Service is our guy & once again is excellent to work with! Brought my car in for a 9am appt. because the VSC & ABS lights were on. I didn't even have time to finish my coffee before the tech discovered the problem. I was given a price (also told that my inspection sticker was overdue - oops, I didn't even notice) - and was out & on my way within an hour! My daughter (who has been saving for her first car) was with me since we had planned to shop later that day - you just know you're doing something right when you can get a nineteen year old girls attention away from her IPhone long enough to comment on the service department area, the "awesome" waiting room, short wait time AND say she wants to buy her car there! More

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Competitive pricing for dealership service Taylor excellent to deal with service department top notch!! Will not hesitate to go back for follow up service when needed. Good variety of cookie Taylor excellent to deal with service department top notch!! Will not hesitate to go back for follow up service when needed. Good variety of cookies to munch on while waiting 😀 More

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I don't usually use dealerships. but found myself in a place where I knew no-one so following a collision I had my car towed to Falmouth Toyota. I actually enjoyed the experience. T but found myself in a place where I knew no-one so following a collision I had my car towed to Falmouth Toyota. I actually enjoyed the experience. They excellent from start to finish. I dealt mostly with Townsend Wells. They evaluated the damage quickly, had the part there and ready to install before the insurance adjuster appeared. They then repaired the car quickly. They were knowledgeable and helpful in every way including a ride from the Hertz when I returned to collect my car. More

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The best! I never fail to receive great professional attention and courtesy with every employee who I have worked with here. You can tell when a dealership is o I never fail to receive great professional attention and courtesy with every employee who I have worked with here. You can tell when a dealership is operated properly from the top down! Great service and great friends! More

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Doesn't get any better This dealership is without a doubt the best dealership I have ever dealt with. That is why I have been dealing with them for ten years now. When I go This dealership is without a doubt the best dealership I have ever dealt with. That is why I have been dealing with them for ten years now. When I go in, Sales people know me on sight, so do the business managers. The service team can't be beat. Give them a try, you won't be dissappointed. More

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Falmouth Toyota ... The BEST Toyota dealership in MASS. I have done business with a few Toyota dealership, having purchased 8 Toyota vehicles. My family has been doing business with Falmouth Toyota since 19 I have done business with a few Toyota dealership, having purchased 8 Toyota vehicles. My family has been doing business with Falmouth Toyota since 1998. Falmouth Toyota is absolutely the best Toyota dealership in SE MASS, My rating is based on interaction with every department. Each department sets the benchmark for all other dealerships to strive toward.. I've never seen a Falmouth Toyota employee who wasn't completely customer oriented and truthful. Every employee welcomes you, passes you with a big smile and is so courteous you'll think you are at a world class resort. Sales focus is based on your needs, they listen first and offer what Is best for you, they should pride themselves on their honesty. The service manager sets the highest standards and i know the service is always done correctly and honestly (there are no sneaky practices that you may have experience at other dealerships). The service department is one of the main reasons I am so loyal to this dealership. Simply put, as a whole,...They care, they do what they say, they will NEVER leave a customer hanging or drive an unsafe vehicle, they never misrepresent anything, there are no scams, pressures or lies. Their interest is 100% customer satisfaction. All of this isn't easy, they just make it look that way. Lastly, I thank them for intelligent advertisement and not the hyped-up circus freak show last chance.... their going fast ads. Bring your business to Falmouth Toyota, I guarantee you will be very happy. More

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Excellent Service The service that I have received from this dealership is above any Toyota company on Cape Cod. There technicians are the best and treat you nice. The service that I have received from this dealership is above any Toyota company on Cape Cod. There technicians are the best and treat you nice. More

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Community This dealership should be a business school case study on culture, values, and supporting their community, and they are also exceptional at selling a This dealership should be a business school case study on culture, values, and supporting their community, and they are also exceptional at selling and servicing vehicles. The About section on the web page should be updated to say "Tom Murphy has created a business that genuinely cares about its customers, employees AND COMMUNITY!" (If it's not obvious enough just take a peak at the Charities section of the web page...) The Falmouth Toyota team reminds me of that perpetual winning team you would go up against (pick a sport) when you were younger. It didn't matter what you they were playing, they would figure out a way to be the best at whatever they played. Great people, great business and I am buying whatever they are selling. More

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Have you seen the new improvements ! I liked it before but.. I have been dealing with Falmouth Toyota since I bought my 2009 Corolla when it was new. In the past I have found the service to be exemplary..... t I have been dealing with Falmouth Toyota since I bought my 2009 Corolla when it was new. In the past I have found the service to be exemplary..... the professionalism superb... BUT now it is even better. I recently went for a routine service. I was ushered into the garage by valets. They quickly got me ready to move on to Taylor ( who has always gone above and beyond to assist me ) I took a self tour and I am SO IMPRESSED. The waiting area has EVERYTHING you need- private areas, Wi- Fi areas, a room for children to play but also be safely watched. The areas to wait have comfortable seating,snacks and drinks. The service people always explain your service in a private setting. I was then escorted to pay for for my service. Then the valet's were back in service. I love my Toyota and when it is time to buy a new one this is where I will go. More

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You want a complete experience when buying a vehicle I have been a happy, satisfied customer of Falmouth Toyota for over 10 years. I have been given good guidance, information, and deals in the front fro I have been a happy, satisfied customer of Falmouth Toyota for over 10 years. I have been given good guidance, information, and deals in the front from Ronnie. However, it is in the rear where I am pleased to report the wonderful level of caring service that my vehicle receives after the initial purchase. They coordinate a fine-tuned operation that ensures that you as the customer may feel confident that your vehicle has received top quality care and attention. The new waiting facilities lend themselves to customers' many different needs being met- general waiting room with television, quiet room with WI-FI, even a children's area for play, and of course, food. All the facilities, including the rest rooms are kept clean, neat, and restocked. I would not hesitate to strongly recommend folks to stop by and shop at Falmouth Toyota- and have! More

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