Taylor Murphy
Taylor Murphy at Aaron Chevrolet
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Taylor Murphy

Service Consultant

Aaron Chevrolet

31201 Auto Center Dr
Lake Elsinore, CA 92530

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4.9
27 Reviews
4.9

27 Reviews

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27 Reviews of Taylor Murphy

May 13, 2024

Dealership Rating
Employee Rating

Aaron Chevrolet is excellent. Taylor is great to work with and I have piece of mind knowing that my truck is in good hands at Aaron Chevrolet. Taylor does an amazing job at commun More

by rmartinez35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Aaron Chevrolet responded

Thanks for the shout-out! We're glad to know that Taylor and our team at Aaron Chevrolet in Lake Elsinore have been able to provide you with peace of mind. Your trust is greatly appreciated!

May 13, 2024

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Employee Rating

Working with Taylor in the service department is great, he takes care of all my needs. More

by ccsttom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Aaron Chevrolet responded

We're thrilled to hear that Taylor delivered attentive service! Thank you for working with us at Aaron Chevrolet in Lake Elsinore. Safe travels!

May 07, 2024

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Employee Rating

I will never use Aaron Chevrolet again! ! Outside of Mr. Taylor What an awful experience!! More

by BAJAVINNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 15, 2024

Aaron Chevrolet responded

I'm sorry we didn't leave a better impression during your visit. I'd like the opportunity to learn how we can improve. If you're interested in speaking about this further, would you please reach out at your convenience? Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

April 30, 2024

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I came in for an oil change and breaks. Service was great and done in time. I would definitely recommend them. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Aaron Chevrolet responded

Joe, we're glad to know you had a great experience with your oil change and brakes service at Aaron Chevrolet in Lake Elsinore. Thanks for recommending us!

April 29, 2024

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Great service! Everyone is nice and they provide shuttle service to and from the dealership. More

by OSCAR20
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Aaron Chevrolet responded

Oscar, your review is music to our ears! Thanks for sharing your positive Aaron Chevrolet in Lake Elsinore experience.

April 29, 2024

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Employee Rating

The visit to the dealership for the oil change and tire rotation was excellent as usual. The vehicle was completed in a timely manner. More

by dougdoty1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Aaron Chevrolet responded

We're glad to know your visit for an oil change and tire rotation at Aaron Chevrolet in Lake Elsinore was excellent! We always aim to provide efficient service. Thanks for the review!

April 25, 2024

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Employee Rating

I contacted the warranty company myself . And spoke with a representative who told me that we have a platinum warranty but it does not cove routine maintenance as we were lead to believe at t More

by RUBENJ.5860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Aaron Chevrolet responded

We appreciate your understanding and patience in this matter. It's important to us that our customers have accurate information about their warranties, so we're sorry for any confusion. We'll pass on your message to Taylor at Aaron Chevrolet in Lake Elsinore - thank you!

April 23, 2024

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Super happy Outstanding customer service. Will gladly recommend to family and friends Easy in and out even when waiting for vehicle. More

by jrbernalrubi123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Aaron Chevrolet responded

We're so glad to know you had a great experience at Aaron Chevrolet in Lake Elsinore! Thanks for your recommendation and we look forward to seeing you again. Safe travels!

April 18, 2024

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Great service everything was done in a timely and efficient manner. Thank you for your services. More

by ROLLSROYCE777
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mario Cisneros, Leslie Acevedo

Apr 18, 2024

Aaron Chevrolet responded

Thanks so much for taking the time to leave Aaron Chevrolet in Lake Elsinore a great review!

April 17, 2024

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Employee Rating

Misleading at purchase of maintenance warranty contract . At the purchase of our truck . We didn’t pay for only oil , wipers , and filters . Aren’t those ‘ regular maintenance ‘ Taylor ? More

by RUBENJ.5860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 25, 2024

Aaron Chevrolet responded

I'm sorry to read about your dissatisfaction with the maintenance warranty contract. We aim for transparency in all our dealings and it's concerning if this wasn't reflected during your purchase. If you'd like, we can review the details of your contract together so there are no misunderstandings moving forward. Please reach out at a time that works best for you. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronag.com, (858) 956-2321

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