Tatiana Jinneman
Tatiana Jinneman at Hyundai of Cool Springs
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Tatiana Jinneman

Internet Manager

Hyundai of Cool Springs

201 Comtide Court
Franklin, TN 37067

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4.5
8 Reviews

Dealership Experience

2 yrs, 1 mo

4.5

8 Reviews

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8 Reviews of Tatiana Jinneman

March 26, 2024

Dealership Rating
Employee Rating

Worst experience. Car sold to me was used, had scratches and a dent. It was not cleaned either; but instead cleaning products and a bucket provided for me to clean the More

by Nishimwe1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Bolling

Apr 17, 2024

Hyundai of Cool Springs responded

If you would like to discuss your experience in more detail, please give me a call at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right. Sandy Knechtel Customer Relations Manager. 629-654-7009

Apr 17, 2024

Nishimwe1 responded

I tried reaching out to no avail on the phone number provided. Elizabeth.

March 25, 2023

Dealership Rating
Employee Rating

Rahsaan was extremely kind and great in assessing what was important to me in my search for a new car. He was very accommodating and everyone was considerate of time. Tatiana was lovely on the phone and p More

by Stacey.sherrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Haggard, Rahsaan Robinson

Mar 28, 2023

Hyundai of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 06, 2023

Dealership Rating
Employee Rating

This was the best experience I’ve ever had buying a car! Rahsaan was helpful and honest the whole way through and the rest of the staff were as nice and helpful as can be. Highly recommend More

by Tpolak25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino, Carl Helm , Rahsaan Robinson

Mar 08, 2023

Hyundai of Cool Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

March 04, 2023

Dealership Rating
Employee Rating

Everything covered thoroughly, excellent buying experience! Would definitely buy from this dealer again. Walk around was complete, made my wife and I feel very comfortable. More

by Kkelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonny Farmer , Chad Haggard

Mar 07, 2023

Hyundai of Cool Springs responded

Hi, your satisfaction is our top priority. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

February 20, 2023

Dealership Rating
Employee Rating

Very easy to work with nice, courteous and respectful. Would definitely recommend purchasing a car with them More

by Jessie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carl Helm, Sonny Farmer , Chad Haggard

Feb 23, 2023

Hyundai of Cool Springs responded

Hi Jessie, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 15, 2023

Dealership Rating
Employee Rating

We were looking for a specific color and package. Genesis concierge set us up with Cool Springs and Joe found our perfect car. We were traveling a distance so they had all of the paperwork ready to More

by Sholtz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino, Joe Macke

Feb 18, 2023

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2023

Dealership Rating
Employee Rating

Really enjoyed the experience. Sonny was great to work with. Very personable and professional. No high pressure sales tactics. Also appreciate working with Tatiana, the internet More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonny Farmer , Chad in Finance

Jan 19, 2023

Hyundai of Cool Springs responded

Hello Jeff, we are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Hyundai of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

December 20, 2022

Dealership Rating
Employee Rating

Rahsaan & Tatiana were great to work with. They were very detailed & transparent. Would definitely recommend Hyundai of Cool Springs. More

by Ads1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rahsaan Robinson

Dec 21, 2022

Hyundai of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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