Tammy Saylor | Page 79

Very responsive to needs clean efficient staff absolutely no complaints Chad really worked hard for this purchase I’m a very fussy person to deal with no complaints Chad really worked hard for this purchase I’m a very fussy person to deal with More

by TCJAMES61 Verified Customer Verified Customer

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great experience Jon and Tammy were both quite friendly, competent and efficient. There was no wasted time. Without me asking, Jon even brought me a slice of delicious Jon and Tammy were both quite friendly, competent and efficient. There was no wasted time. Without me asking, Jon even brought me a slice of delicious pizza since he assumed that I was probably hungry at lunchtime! More

by TRYAN5149 Verified Customer Verified Customer

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Amazing staff!! They were all extremely knowledgeable, efficient and definitely exceeded all of our expectations. We could not ask for a better experience. Top Notch!! efficient and definitely exceeded all of our expectations. We could not ask for a better experience. Top Notch!! More

by channan Verified Customer Verified Customer

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Everyone was very friendly and helpful. I am very pleased with the service we received. Thank you very much. We are pleased with our car. with the service we received. Thank you very much. We are pleased with our car. More

by RBARTON7015 Verified Customer Verified Customer

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Great experience with Bobby and Tammy. In and out with a gorgeous 435i. Easy to work with, clean sales room, and professional attitude from everyone I spoke to. gorgeous 435i. Easy to work with, clean sales room, and professional attitude from everyone I spoke to. More

by RyanInDc Verified Customer Verified Customer

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Satisfied with the team. Only negative is the lack of Satisfied with the team. Only negative is the lack of clarity and knowledge when calling bmw roadside assist Sales was easy and attention and r Satisfied with the team. Only negative is the lack of clarity and knowledge when calling bmw roadside assist Sales was easy and attention and recognition pf me when I have come back is the the experience I expect from bmw More

by BRIANOHANA69 Verified Customer Verified Customer

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We have done 7 transactions, never the same experience , this being during Covid added a level of anxiety to the time at the dealership , the salesperson was good, need to wait to fulfill additional items this being during Covid added a level of anxiety to the time at the dealership , the salesperson was good, need to wait to fulfill additional items More

by Sacquaviva Verified Customer Verified Customer

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Horrible communication Took delivery of the car and emailed about water etching on the paint. The owner didn't respond to emails and the dealer would assume no responsibili Took delivery of the car and emailed about water etching on the paint. The owner didn't respond to emails and the dealer would assume no responsibility for the problem. I must have sent them 6 emails and got one reply from Victor and he just made excuses for the problem. He offered no resolution to the problem. I have taken this matter into my own hands! Zero follow up from anyone after delivery. Would have been great if sales advisor called to check with me and see how I liked the car and if I had any questions. Zero, Zero communications. Service manager lied to me about a known issue with X5 prior to purchase and that is a dimming issue on the instrument cluster and IDrive screen. He stated if you tinted the windshield you would have this problem. I had no intensions of tinting the windshield. I asked him if I tinted the side windows if this would cause dimming of the screens and he said no. Got the side windows tined and sure enough the screens dim during the day. Took the X5 to the dealer and spoke with service manager and he walked his earlier statement back and said that any tint on windows would cause this. The bottom line is once you take delivery of a new SUV/Car the dealer could care less. This is horrible business and this all happened during the Pandemic. You would think the dealer would have tried to resolve my problem but no, once you on the highway that is the end of the relationship. More

by DPSTRATE Verified Customer Verified Customer

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Thank you Emilio Tammy and Eddie for your time with this smooth transition to my new lease vehicle. Very professional, beautiful showroom. Highly recommended.i smooth transition to my new lease vehicle. Very professional, beautiful showroom. Highly recommended.i More

by NOJMARCUS Verified Customer Verified Customer

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Took delivery of a $150k M8 with non functioning a/c. Returned it immediately. I would have thought given the price of the car and the fact it was brand new they would have tried to repair it quickly o Returned it immediately. I would have thought given the price of the car and the fact it was brand new they would have tried to repair it quickly or at least done a better job staying in touch with me. Ive had to chase after the service dept for updates and even then I’m still not exactly sure where things stand with the car. More

by JEFF@JEFFRHINELANDER.COM Verified Customer Verified Customer

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