Tae Yeon | Page 4

I've been a loyal customer of Rockvile Audi for over 13 years now and during this time frame I have bought and leased 4 cars with the help of Tae. Tae is a very professional salesman who is very knowledgea years now and during this time frame I have bought and leased 4 cars with the help of Tae. Tae is a very professional salesman who is very knowledgeable about the product he is selling, applies zero pressure, and is a real pleasure to deal with regularly. More

Helpful 0

Report | Print

Tae Yeon is the best salesperson I’ve ever met! He’s super honest and genuine. He knows about the car so much and really straight forward. Love the customer service that Audi of Rockville is providing! super honest and genuine. He knows about the car so much and really straight forward. Love the customer service that Audi of Rockville is providing! Can’t ask enough! My life is complete with new car! Thank You!! More

Helpful 0

Report | Print

I love customer service I received from Audi Rockville, Tae Yeon, He's super nice and really takes care of you regardless whatever question you might have! thank you! Tae Yeon, He's super nice and really takes care of you regardless whatever question you might have! thank you! More

Helpful 0

Report | Print

Absolutely would not recommend. Pretty scummy sales experience. They pulled scams and shenanigans you would expect from dirt lot used car dealerships. The first incident low balling the trade in deal experience. They pulled scams and shenanigans you would expect from dirt lot used car dealerships. The first incident low balling the trade in deal. Was told the trade in was worth significantly less than Carvana was paying – and Edmunds, KBB, CarGurus, Vroom, Carmax - but was making an exception. That exception was still $1500 less than Carvana. I get it, dealerships need to eat too, COVID has been hard on everyone, and I wasn’t sure about the Carvana sales experience, so I let that one slide. Incidentally I sold another vehicle through Carvana not long after this experience and it was with out a doubt the smoothest experience I have ever had – minus a couple technical hic-ups with the app. The second scummy event was requiring a ‘sales manager approval’ to hold the vehicle until the next day to complete the sale – there was another exact same vehicle with similar mileage 10 miles down the road. I get there are sales tactics that help with closing deals, but still scummy. Strike two. The third scummy even was with the Lowjack system they install on all the vehicles. I have no want or need for such a system – but this was non-negotiable. Its only $299, and perhaps the dealership does have problems with auto theft in their location, so I let it slide. The final scummy act was asking for more money over 30 days after the sale was completed and financing was squarely in their account. Normally I would look at the request and see an honest mistake, but then I start counting up the various ways this dealership has nickel and dimed me, and I can only come to the conclusion that they are trying to run a ‘Yo-Yo’ styled scam. I am filing a formal complaint with the Maryland Motor Vehicle Administration to see what recourse there is. Avoid like the plague, there is a dealership in Frederick, others in Virginia. If you really need to see an Audi, drive the extra 30 minutes to an hour instead and avoid this dirt lot used car dealership. More

Helpful 0

Report | Print

My experience with Audi Rockville was fantastic. They had the S6 in the color and options I wanted. I live over 230 miles from Rockville but my salesperson Tae treated me so well I drove 4 hours to purc had the S6 in the color and options I wanted. I live over 230 miles from Rockville but my salesperson Tae treated me so well I drove 4 hours to purchase my new Audi. Truly a great experience dealing professionals that provided top notch customer service. More

Helpful 0

Report | Print

Best dealership—So good I bought two cars Rockville Audi is the best dealership experience one could have when purchasing a car. I have purchased more than 20 cars in the various states I h Rockville Audi is the best dealership experience one could have when purchasing a car. I have purchased more than 20 cars in the various states I have resided and have never been as pleased with the care and service I received at Rockville Audi. I was so impressed with the salesperson and the dealer after trading and purchasing a car for myself, that when my wife’s car was rear ended and totaled by the insurance company shortly thereafter, we knew we would be replace her car at Rockville Audi. We just picked up our second Audi in less than 2 years and couldn’t be more pleased. Tae Yeon, our salesperson for all three transactions was wonderful. He was responsive to our needs and made all transactions as easy and simple as purchasing groceries. I received high Kelly Blue Book value for my trade and a fair discount on my purchases. Thank you Rockville Audi. I see why Rockville Audi receives Magna awards. . More

Helpful 1

Report | Print

We got a really good deal on the Audi Q7 and the folks there are super helpful and willing to match any deals out there there are super helpful and willing to match any deals out there More

Helpful 0

Report | Print

Audi 2019 Q8 Purcase My experience was outstanding. Everyone involved in the transaction was professional, knowledgeable, and friendly. I was impressed with the attention My experience was outstanding. Everyone involved in the transaction was professional, knowledgeable, and friendly. I was impressed with the attention to detail and the no pressure attitude of the sales and fiance team. They really had my best interests as the priority, a rarity in the auto buying process in my opinion. Great experience all around and I'll be back in the future for sure. OB More

Helpful 0

Report | Print

Patient & Professional I absolutely love my new white Q3. Tae was so patient with me during the entire car buying process. I visited back in July and test drove a vehicle an I absolutely love my new white Q3. Tae was so patient with me during the entire car buying process. I visited back in July and test drove a vehicle and could not make up my mind between Audi and BMW. Tae was very patient with me, and I could not believe that he remembered me when I came back in November to purchase. He even has called to check up on me since I purchase my vehicle. 5 Star Dealership, very clean and love the music always! More

Helpful 0

Report | Print

Tae relieved the stress of my first car buying experience. The dealership itself is very clean, and everyone we spoke to was straightforward and polite. Tae made our experience worth a five-star rating. He was The dealership itself is very clean, and everyone we spoke to was straightforward and polite. Tae made our experience worth a five-star rating. He was professional yet kind. His calm and understanding demeanor eased any doubts I'd had. I would highly recommend seeking out Tae for any car buying needs. More

Helpful 0

Report | Print