TJ Stream | Page 3

Once again I took my Jeep JLUR 392 to LHM and to Service Advisor Thomas Stream (TJ) and couldn't be happier. The visit was for regular maintenance, oil change and tire rotation, and to also check on the rea Advisor Thomas Stream (TJ) and couldn't be happier. The visit was for regular maintenance, oil change and tire rotation, and to also check on the rear lockers as the warning light was on. As I arrived, they greeted me, and took the vehicle in right away. The troubleshooting took longer than expected and TJ asked if they could keep the vehicle overnight which I was expecting. TJ explained in detail what the symptoms were and what had been done thus far. They offered an Uber ride to take me home since I had opted to wait at the dealer to drool over the TRXs they have. The following morning TJ called me early to tell me the Jeep was ready for pickup, and asked if I needed a ride to the dealership. Upon arrival, they had everything ready for me and the transaction was quick. They explained in detail once again what work had been performed, and got me on my way swiftly. I am not one to trust many places with my vehicles, but I feel in great hands taking my vehicle to LHM! More

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Great service with TJ he always keeps me informed . Nice having the car cleaned Location is good less than five minutes away. Thanks. Nice having the car cleaned Location is good less than five minutes away. Thanks. More

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Very good and nice people good service thank you a good day lm happy happy good day lm happy happy More

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My experience this time was better than usual in terms of wait time. Tyler did a great job with customer service. Granted it was only an oil change but I was happy with my visit. This time the refrigerator w wait time. Tyler did a great job with customer service. Granted it was only an oil change but I was happy with my visit. This time the refrigerator was stocked with water. More

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TJ is beyond FANTASTIC! ! He is so very professional, courteous, caring & communicative! He’s the reason my husband & I keep coming back as I/we know we will receive EXCELL ! He is so very professional, courteous, caring & communicative! He’s the reason my husband & I keep coming back as I/we know we will receive EXCELLENT service. Thank you TJ!! You are the best!! More

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Excellent service, timing and courteous staff Timely, accurate and thorough Plan to return for service accurate and thorough Plan to return for service More

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Absolutely phenomenal service. Throughout my time at the dealership I have received updates on my vehicle and everyone was very knowledgeable and professional. Throughout my time at the dealership I have received updates on my vehicle and everyone was very knowledgeable and professional. More

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My service advisor, TJ, and service manager, Michael, treated me with respect. They handled my concern with understanding and made sure I was taken care of at every step along the way. Great job and grea treated me with respect. They handled my concern with understanding and made sure I was taken care of at every step along the way. Great job and great customer service, TJ and Michael! More

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Great Service. I came in for an oil change and the multipoint inspection recommended that the tires were low. Got a great deal on the tires. All the staff who works I came in for an oil change and the multipoint inspection recommended that the tires were low. Got a great deal on the tires. All the staff who works there are awesome. More

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TJ provided excellent help and assistance with servicing our Pacifica. His communication skills and expertise are outstanding. TJ as well as the entire Larry Miller team are customer service focused and wil our Pacifica. His communication skills and expertise are outstanding. TJ as well as the entire Larry Miller team are customer service focused and willing to help in any way necessary. I also want to acknowledge Service Manager Mike Queen, making the entire process EXCELLENT!!!! Excellent service, and communication!!! More

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