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Susanna Yim
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Susanna Yim | Page 85
6 Years Honda Platinum Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
854 Reviews
Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they came in for. 😊
Read moreDealership Experience
11 yrs, 9 mos
Industry Experience
16 yrs, 9 mos
Languages Spoken
English
Korean
854 Reviews
Write a Review
854 Reviews of Susanna Yim
March 03, 2013
Service was great I would recommend this dealership to my friends and family. Susanna has kept in contact and has made me a happy customer friends and family. Susanna has kept in contact and has made me a happy customer More
by Frankzuniga
Other Employees Tagged: Susanna yim
Helpful 
February 14, 2013
My review only pertains to the sales and finance department since I haven't had my car serviced yet. I bought a Honda Odyssey LX .. The salesperson Susanna didn't pressure me and took the time to sh department since I haven't had my car serviced yet. I bought a Honda Odyssey LX .. The salesperson Susanna didn't pressure me and took the time to show me the features. When I was done,I signed with the finance manager who didn't pressure me into any nonsense packages . All in all, everyone was sweet and I'd recommend this dealership to anyone that wants a Honda. More
by sungclee
February 13, 2013
We had been to different dealerships but none of the sales consultants were as friendly and knowledgable as Susan. Susan worked hard to get us a great deal and made sure we agreed with everything she wa sales consultants were as friendly and knowledgable as Susan. Susan worked hard to get us a great deal and made sure we agreed with everything she was doing... At the end of the day we walked out with a 2013 Honda Accord LX and are extremely pleased with the vehicle. And would defiantly buy another car in the future from norm reeves once again thank you . More
by Natcomayagua
February 11, 2013
The dealership has good inventory of vehicles. The Sales representative had good patience while clearing all my queries & that helped me making the correct decision. Overall, a good experience! representative had good patience while clearing all my queries & that helped me making the correct decision. Overall, a good experience! More
by pratikyeola
February 01, 2013
Susanna Yim is the best sales person ever. My sister also got a new Honda from her last month. The sales process was very smooth and efficient. Susanna Yim is THE BEST got a new Honda from her last month. The sales process was very smooth and efficient. Susanna Yim is THE BEST More
by mehrdad855
January 13, 2013
SUSANNA YIM GOT THE DEAL THAT I WANTED ON THE HONDA ACCORD. I'M VERY HAPPY WITH MY NEW CAR, SHE GOT MY MONTHY PAYMENTS WERE I WANTED THEM...THANKS AGAIN SUSANNA ACCORD. I'M VERY HAPPY WITH MY NEW CAR, SHE GOT MY MONTHY PAYMENTS WERE I WANTED THEM...THANKS AGAIN SUSANNA FRANK More
by frank4802
January 10, 2013
Hi Susanna, I would like to thank you for your time Hi Susanna, I would like to thank you for your time and effort in trying to provide the best service possible in our transaction. I can confident Hi Susanna, I would like to thank you for your time and effort in trying to provide the best service possible in our transaction. I can confidently say that I am totally satisfied with the choice of the car and appreciate your efforts. Regretfully, I am a little disappointed with the results after dealing with financial services. Although extremely friendly, I feel a little deceived and and disappointed with the lack of information and details in the "finance" aspect of the Extended Warranty package. I know as "customers" we are all responsible for the decisions we make in accepting any offers regarding any contractual agreements, but, in turn I still feel that "sellers", should hold some responsibility in making sure the customer clearly understands all the details resulting purchase. Especially on such a big purchase. I feel that the purchase price and difference accepting the warranty package should have been explained more in detail and if I knew at the time that the difference would be approximately $4188, I clearly would have denied. Instead, I had to find out when I have calculated all the numbers at home and eventually realize how much it really costs for the warranty. Again, everything would have been perfect, from the car, to price, to service, if it would have been the price you left us with, before the warranty. I am disappointed and have regret not clearly going through all the details and asking the appropriate questions that would have made for an almost perfect transaction, but, I will consider this a lesson learned. Thank you so much for your time Susanna. More
by Ksalonga
Other Employees Tagged: Mucio
January 08, 2013
This has been one of the best experiences i have had purchasing a car. I dislike car shopping immensely but dealing with Susanna and Michael made the process pain free. I would recommend this dealersh purchasing a car. I dislike car shopping immensely but dealing with Susanna and Michael made the process pain free. I would recommend this dealership to anyone looking to buy a Honda. More
by rodric
January 04, 2013
I had great experience to shop my Honda CRV at Norm Reeves Cerritos. Susanna Yim is the best sales at the car dealership. I bought 2013 Honda CRV EX within three hours. Great Job. Reeves Cerritos. Susanna Yim is the best sales at the car dealership. I bought 2013 Honda CRV EX within three hours. Great Job. More
by fsaw
Other Employees Tagged: Susanna Yim
January 02, 2013
Susanna Yim stood out from 4 other honda dealers we looked at. She wasn't pushy and seemed to care about us..not the sale... Nice to know there are people like Susanna working at Norm Reeves. We dro looked at. She wasn't pushy and seemed to care about us..not the sale... Nice to know there are people like Susanna working at Norm Reeves. We drove out to cerritos 2 times (60 miles round trip)...worth the drive!!! More
by eug.kim.1
