Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos
Refer Me

Susanna Yim | Page 2

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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4.9
852 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they came in for. 😊

Dealership Experience

11 yrs, 9 mos

Industry Experience

16 yrs, 9 mos

Languages Spoken

English English

Korean Korean

4.9

852 Reviews

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852 Reviews of Susanna Yim

April 05, 2024

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Employee Rating

Great experience with Susanna! Buying a car can be stressful and time consuming, especially with work and kids, but Susanna was very efficient and worked fast. Made it so easy to g More

by hannah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for sharing your experience! We're thrilled to hear that Susanna made your car buying process smooth and efficient. We appreciate your kind words and look forward to serving you again in the future.

April 01, 2024

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We purchased Honda CRV Hybrid 2024 on Ester Sunday, the sales person, Susanna, was very kind, helpful, and efficient. The deal was made very fast with satisfaction. Overall it was very good experience. More

by myungja_cho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this review! We're happy to hear that Susanna helped make your time with us even better with excellent customer service. Enjoy your next adventure in your CR-V Hybrid!

March 28, 2024

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Susanna yummy help get the car that I want. , I love my car thank you Susanna. It More

by Chandeth620
Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim

Mar 28, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that Susanna helped you find the perfect car. Enjoy the ride!

March 28, 2024

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Thank You Susanna for mading sure that I get the vehicle I want. Thank you for show me how to started! The vehicle!! Years change. Everything is so new to me. Susanna help me get very things done and she More

by Chandeth620
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Susanna provided exceptional service and helped you navigate your new vehicle with ease. Enjoy the ride!

March 20, 2024

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Susana was so kind and helpful! She took her time ensuring I knew the differences between the vehicles I was looking into. Needles to say I was able to buy my new Honda stress-free! More

by Seantaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your wonderful feedback! We're thrilled to hear that Susana provided you with excellent service and helped you find the perfect Honda stress-free. We appreciate your business and look forward to serving you again in the future.

March 12, 2024

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Susan was the best if u need a car come see her she very nice and polite you tell her what u want and she does the job aces all the way my score wasn't that good but she made it happen I'm serious she tells More

by annaaramos007
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Cruz

Mar 13, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words, we're thrilled to hear about your positive experience with Susan! Providing excellent service and making our customers happy is our top priority. We appreciate your business and look forward to serving you again in the future.

March 07, 2024

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Employee Rating

We don't typically go to dealerships unless we have a good deal to start with- Susanna made sure we had that before we even started! We faced a few hurdles during the deal and she made sure to help us in More

by stephaniehernandez1004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Susanna provided you with an exceptional experience and helped you find your dream car. Enjoy your new ride, and please don't hesitate to reach out if you need anything in the future!

March 06, 2024

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Definitely the most outstanding service we got, purchasing my son’s first new car! Thank you so much Susana for making it so easy . More

by Susanaavila07@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words about our outstanding service, and for choosing us for your son's first new car! We're thrilled to hear that Susana made the process easy for you. We appreciate your business and hope your son enjoys his new car!

March 06, 2024

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Employee Rating

This dealership was great. The two people that guided me through the process were awesome. They helped the process move through swiftly, were very patient, and very kind. It re More

by DV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Choi

Mar 06, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your glowing review! We're thrilled to hear that Susanna Yim and Michael Choi provided you with exceptional service and made your car-buying experience smoother. We appreciate your recommendation and look forward to serving you again in the future.

March 03, 2024

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Employee Rating

I am active military. Sussana went beyond her capability of helping me. She is the best!!! I am so lucky to have her as my salesperson. She replied 24/7 like literally you More

by jimboymorales123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harris, Jose Magana

Mar 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank for for sharing your review with us, Jim! We're glad to hear that Susanna went above and beyond to make sure you got what you needed. Let us know if there is anything else we can do for you!

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