Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

Contact Me
4.9
949 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

Dealership Experience

12 yrs, 11 mos

Industry Experience

17 yrs, 11 mos

Languages Spoken

English English

Korean Korean

4.9

949 Reviews

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949 Reviews of Susanna Yim

July 21, 2025

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Once again, Susanna provided outstanding help and guidance in completing my 2nd Honda 3 year lease with her. She greatly alleviated much of the typical difficulties and pressures. I will definitely r More

by Dave
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex in finance

Jul 22, 2025

Norm Reeves Honda Superstore Cerritos responded

Congrats, Dave! We're excited that Susanna could help you with another amazing lease. It's always fun to upgrade, and Susanna is grateful to be your go-to. Enjoy the ride, and we'll see you back next time!

July 19, 2025

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I’ve been going to Honda Cerritos superstore Service ever since I bought my car and it’s always good service More

by tawaviramonte201
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Recommend Dealer
Yes
Jul 21, 2025

Norm Reeves Honda Superstore Cerritos responded

Hi! We love having you as part of our Honda family and appreciate your loyalty. Here’s to many more top‑notch service visits!

July 18, 2025

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Susanna Yim helped me get my car. She was fast and efficient and made my buying experience great. Very good salesperson. More

by eckissinger0630
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Recommend Dealer
Yes
Jul 18, 2025

Norm Reeves Honda Superstore Cerritos responded

Thank you for highlighting Susanna’s fast, efficient, and friendly approach. We love hearing how she turned your car search into a great experience. Susanna and the whole team appreciate your feedback, and we look forward to serving you again!

July 17, 2025

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Susanna Yim makes a car buying experience a thrill! This is my third Civic all with Susanna at Norm Reeves Cerritos. More

by Richard V Cassman
Sales Price Transparency
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Recommend Dealer
Yes
Jul 18, 2025

Norm Reeves Honda Superstore Cerritos responded

Woohoo! Congrats, Richard, on joining the three-time Civic owners club! Your support means everything, and we're thrilled that Susanna could help you navigate this exciting milestone. By the way, did you give your new Civic a name?

July 05, 2025

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My family bought a car with Susanna and had a great experience. She is the optimal salesperson, all straight-talk, no beating around the bush. We simply called, got great pricing (better than all the o More

by Nelson
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Recommend Dealer
Yes
Jul 07, 2025

Norm Reeves Honda Superstore Cerritos responded

Straight talk, great pricing, and paper‑work in an hour—Nelson, you nailed it! Susanna’s thrilled you felt the love. Looking forward to welcoming your friends and family next!

July 03, 2025

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thanks to susanna i got my dream car love it she have good customer service nice and helpful More

by jaz
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Recommend Dealer
Yes
Jul 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Dream cars deserve dream service. Glad Susanna hit the mark! Enjoy every minute behind the wheel, and drop by if you ever need anything else.

July 03, 2025

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Hands down to Susanna Yim. I had the fastest and least stressful car buying experience I’ve ever had. I contacted Susanna and within 10 min of negotiations, A great deal i cou More

by David O
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Recommend Dealer
Yes
Jul 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Fast, easy, and fueled by Susanna’s expertise—that’s our winning trifecta! Thanks for trusting us with your purchase, and congrats on the smooth deal, David.

July 03, 2025

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Susanna is very nice helpful and funny sale person she help me on my suv good customer service she the person to go to when u want to buy are lease a car are suv More

by Macias
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Recommend Dealer
Yes
Jul 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Susanna is always ready to share a laugh or lend a helping hand. Thanks for highlighting her superstar service. Enjoy your new SUV, and feel free to tag us in any pictures of it.

July 03, 2025

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Susanna Yim is professional, courteous and accomodating. She assisted me in the purchase of a quality product. She doesn't hard sell. More

by Richard V Cassman
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Professionalism without the hard sell—that’s Susanna’s secret sauce! Thanks for noticing, and congratulations on your purchase.

July 03, 2025

Dealership Rating
Employee Rating

This is my second Civic assisted by Susanna Yim. She makes the process a real pleasure. More

by Richard V Cassman
Recommend Dealer
Yes
Jul 03, 2025

Norm Reeves Honda Superstore Cerritos responded

A second Civic and still smitten—now that’s loyalty! ❤️ Susanna is honored to be part of your Honda journey. Thanks, Richard, and enjoy!

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