Susan Coolen | Page 2
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
6 yrs, 9 mos
Industry Experience
6 yrs, 9 mos
Languages Spoken
English
252 Reviews
Write a Review252 Reviews of Susan Coolen
March 23, 2024
Great selection and support of model. Susan spent time with us to assist us to choose the perfect Subaru. Bob in finance was extremely helpful in explaining financing options Susan spent time with us to assist us to choose the perfect Subaru. Bob in finance was extremely helpful in explaining financing options More
Other Employees Tagged: Bob Carroll
March 22, 2024
Susan and Bob were absolutely wonderful. My second purchase in 2 years. Effortless and easy. Whole process less than 3 hours. Loved meeting Luna. Thank you 🙂 My second purchase in 2 years. Effortless and easy. Whole process less than 3 hours. Loved meeting Luna. Thank you 🙂 More
Other Employees Tagged: Bob Carroll
March 16, 2024
We had a great experience here. From the time we entered until we drove off in our new car everyone was friendly, informative, and welcoming. We were not sure what vehicle we wanted From the time we entered until we drove off in our new car everyone was friendly, informative, and welcoming. We were not sure what vehicle we wanted, and Susan was patient and showed us all of our options and helped us make a decision. She even found a vehicle that met our requirements the very next day! Marissa in Finance was fantastic at walking us through the paperwork as well. This was our very first Subaru purchase and I have no doubt we will be back in the future. More
Other Employees Tagged: Marissa Leach
March 10, 2024
It was a great experience. .they made the whole process very straight forward no games...If I was in the market for more vehicles I would definitely purchase from them again. Su .they made the whole process very straight forward no games...If I was in the market for more vehicles I would definitely purchase from them again. Susan was excellent!! More
Other Employees Tagged: Marissa Leach
March 07, 2024
Susan Coolen was a wonderful salesperson, which is why we came back to her. Very knowledgeable. Answered all our questions. The entire transaction was an easy one. We would recommend Annapolis Subaru and came back to her. Very knowledgeable. Answered all our questions. The entire transaction was an easy one. We would recommend Annapolis Subaru and Susan Coolen More
Other Employees Tagged: Bob Carroll
February 14, 2024
I would like to thank the Annapolis Subaru team of Salesperson Susan Coolen And Business Manager Marissa Leach I traded in my 2020 Hyundai and leased A 2024 Crosstrek SPORT that i love Salesperson Susan Coolen And Business Manager Marissa Leach I traded in my 2020 Hyundai and leased A 2024 Crosstrek SPORT that i love More
Other Employees Tagged: Marissa Leach
February 01, 2024
Susan is very knowledgeable about Subaru’s and did not play any games. I called ahead to confirm inventory and she had the car cleaned and ready for me to view and drive. Closing the deal took less than a play any games. I called ahead to confirm inventory and she had the car cleaned and ready for me to view and drive. Closing the deal took less than an hour. Best experience I’ve had in 40 years of car buying. More
Other Employees Tagged: Marissa Leach
January 24, 2024
Annapolis Subaru provided us with an outstanding sales experience, which led to our purchase of a 2024 Forester Touring. We couldn’t be happier with our new Subaru, and are most grateful to the excellent experience, which led to our purchase of a 2024 Forester Touring. We couldn’t be happier with our new Subaru, and are most grateful to the excellent sales team and staff at Annapolis Subaru! More
Other Employees Tagged: Andre Gayle, Bob Carroll , Kayla, Love Encore
January 14, 2024
We saw an advertise on facebook for the Crosstrek we were looking to purchase at a reasonable price. We made an appointment to drive it the next day. When we entered the dealership the car was ready for us t looking to purchase at a reasonable price. We made an appointment to drive it the next day. When we entered the dealership the car was ready for us to test drive. We purchased the car and all things went very smooth. All the staff members were kind and professional and answered all our questions. The dealership was very clean and welcoming. More
Other Employees Tagged: Helen Appel, Bob Carroll , Kayla Gent