46 Reviews
Write a Review46 Reviews of Steven Rivera
May 14, 2024
All work was done in a timely manner. Steven, my service writer, kept me informed and went over the inspection results. I like the video from the tech. Steven, my service writer, kept me informed and went over the inspection results. I like the video from the tech. More
May 13, 2024
Dealership was very clean with an open floor plan. The process was very quick. I traded in a car and we did not have the tool to remove the plates. Simi Valley removed these later and mailed them t The process was very quick. I traded in a car and we did not have the tool to remove the plates. Simi Valley removed these later and mailed them to me at their expense. They also included a "care pack" in the truck, which was a road side assistance bag. We drove 2.5 hours from San Diego for this sale and it was apparent that Steven and the was very aware how far we were away. Gave me a good value for my trade in as well. Very good experience. If opportunity presents itself I would come back and buy again. More
May 10, 2024
Rob Osborne is a credit to your organization. He is friendly and professional. I can’t say the same for your technicians. My car was scheduled for routine maintenance, an oil change and tire r He is friendly and professional. I can’t say the same for your technicians. My car was scheduled for routine maintenance, an oil change and tire rotation. It was scheduled to be finished by 1:00. My car was not completed until 3:30. I have never had to wait that long for my car in all the times I have been receiving service. It was very disappointing. I’m aware that things happen, but I left my car at 10:15 for just a routine service. Why even bother with appointments? More
May 10, 2024
As purchasing a vehicle can seem daunting, my experience was completely the opposite. Nicki, Steven, and the rest of the staff made my purchase seamless, simple, and enjoyable. I couldn’t have been more sat was completely the opposite. Nicki, Steven, and the rest of the staff made my purchase seamless, simple, and enjoyable. I couldn’t have been more satisfied! I highly recommend Simi Valley Toyota! More
Other Employees Tagged: Nicki Sawhill
April 17, 2024
Class act. They take care of the consumer and does what is right.. thank you They take care of the consumer and does what is right.. thank you More
Other Employees Tagged: Gabriel Diaz, Mack Balleweg, Michael Diaz , Finance gentleman, forgot name is awesome
April 08, 2024
We worked with Steven Rivera who was so helpful and knowledgeable. We drove 2 hours to see the car and although I didn't ask, he sent a video to show me further detail on the car. He explained everyt knowledgeable. We drove 2 hours to see the car and although I didn't ask, he sent a video to show me further detail on the car. He explained everything as we went through the car and the paperwork. He also spoke highly of the dealership and his coworkers. The Highlander is beautiful and so far we are very happy with it. We would do business with Simi Valley Toyota again and we would request Steven. We worked with C. Matt to complete the financing and paperwork and he was super thorough and upbeat to work with. Kerri & Kelvin White More