Steven Lofgren

I have been doing business with them since they bought the dealership. Very happy with everything. Always better to do business locally Above and beyond the dealership. Very happy with everything. Always better to do business locally Above and beyond More

by livingfloors Verified Customer Verified Customer

Helpful 0

Report | Print

So a great experience! Tina was amazing! That's why we drove 2.5 hours to mk our purchase. Her flair for life, connectivity and product knowledge made it fun, warm, and ver Tina was amazing! That's why we drove 2.5 hours to mk our purchase. Her flair for life, connectivity and product knowledge made it fun, warm, and very comfortable. So nice to hv some feminine energy in the auto world, We will return to purchase from her again. Meeting the owner was very nice, great real energy not fake salesmanship. He is a true testament to longevity in an ever changing industry. The facility was open, clean, organized with great flow. Finance tk time to explain the many little details in the fine print, and kindly provided our pup cold water. As all things always hv rm to improve... we did ask to be sure to get the DMV pw processed timely as the temp tag really a transport tag and exp quickly and we live in VT. We were told absolutely. That did not happen. Transport tag expired, paperwork still on a desk at dealer since 4/20 xxx date. So hd pw fedex to us and now I hv to take day off work, drive round trip 2hrs to VT DMV plus time there, and get my registration done. Not cool. Not sure who's charge it was to process this pw for tag tax ect at dealer, but there is rm to improve there. We were checking mail everyday for tags, a call saying not processed would uv bn nice. And for sure that dept should run a help flag up the pole if behind in workload. Honest review here! Bc of the many great points, I hv given of my time to provide this feed back. Ty!! More

by jb27 Verified Customer Verified Customer

Helpful 0

Report | Print

Very nice people with A commitment to customers Always friendly willing to help Service is also excellent friendly willing to help Service is also excellent More

by kenlendrum Verified Customer Verified Customer

Helpful 0

Report | Print

Adam The Service Manager and Jason and Jarrett and the other advisor who I forgot his name Are Great Jason is just about Best Service Advisor we had the the Pleasure to deal with He and the whole Ser other advisor who I forgot his name Are Great Jason is just about Best Service Advisor we had the the Pleasure to deal with He and the whole Service Department Is reason we drive from 13S on the Northway More

by mattandroe Verified Customer Verified Customer

Helpful 1

Report | Print

I had a wonderful time at the dealership I felt they truly cared about my needs and wants. I would highly recommend this dealership to anyone in the market for a car. truly cared about my needs and wants. I would highly recommend this dealership to anyone in the market for a car. More

by tim060367 Verified Customer Verified Customer

Helpful 0

Report | Print

The service is excellent. The staff is professional work was done in a timely fashion, and most of all everyone was overly pleasant and willing to help what a great experience The staff is professional work was done in a timely fashion, and most of all everyone was overly pleasant and willing to help what a great experience I had. More

by porcellanthony Verified Customer Verified Customer

Helpful 0

Report | Print

We had a top notch buying experience with impeccable customer service in a pristine facility. Well executed from start to end. Five star rating! customer service in a pristine facility. Well executed from start to end. Five star rating! More

by Patricia Verified Customer Verified Customer

Helpful 0

Report | Print

My salesman was Chris Connolly , when I entered Krystal's facility I was greeted by a very friendly face which made me fell very comfortable so we got off to a start , next thing I know Chris was able to com facility I was greeted by a very friendly face which made me fell very comfortable so we got off to a start , next thing I know Chris was able to come up with this awesome Jeep Grand Cherakee at the monthly payment that I had budgeted for , talk about having a great experience , I highly recommend Krystal Jeep Dodge Ram Fiat , Inc. , Thank you all who were involved in making me a very happy customer , oh ya one more thing just before I got in my new vehicle to leave thee owner Steve come out and shook my hand and thanked me for my business WOW who does that anymore More

by bobhoser1 Verified Customer Verified Customer

Helpful 0

Report | Print

Wonderful experience for purchasing my first Jeep. Quality sales and service department. Would highly recommend Quality sales and service department. Would highly recommend More

by vandorn3 Verified Customer Verified Customer

Helpful 0

Report | Print

What a great experience Chris the salesman was kind , thoughtful and answered all of my questions and now I'm leasing a 2023 Grand Cherokee WOW thank you Chris Connelly and Krystal Jeep Dodge Ram Fiat fo thoughtful and answered all of my questions and now I'm leasing a 2023 Grand Cherokee WOW thank you Chris Connelly and Krystal Jeep Dodge Ram Fiat for such a great experience as Arnold Swartznager once said I'll be back ! Oh Ya even thee owner of Krystal came out and thanked me ( who does that anymore ) I've also have had service work done at Krystal before which is why I decided to give them a shot at my business what a pleasure it is doing business with a company like Krystal . Thank you all for all that you do More

by bobhoser1 Verified Customer Verified Customer

Helpful 0

Report | Print