Steven Lo
Steven Lo at Longo Toyota

Steven Lo

New Car Sales Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4 Reviews
not yet
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4 Reviews

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Languages Spoken

Cantonese Cantonese

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4 Reviews of Steven Lo

November 22, 2023

Dealership Rating
Employee Rating

Pros : Got a car for MRSP Cons : 1. Zero Customer Satisfaction. You ask a question they don’t have answer, they just ask you to move out of the deal and they can find a new seller. 2. More

by Classique
Trade-in Experience
Recommend Dealer
Yes
Nov 22, 2023

Longo Toyota responded

We're in receipt of your text message and your review. As stated earlier, we would like to extend our apology for any dissatisfaction your visit may have been. We can assure you we have no connections with any of the CarMax in SOCAL and because we take matters such as this very seriously, one of our Sls Mgrs will be in contact with you to discuss. In closing, we hope you enjoy your long awaited 2024 RAV4-H

December 01, 2022

Dealership Rating
Employee Rating

I love Doug Eroh. He helped me buy my girlfriends car. She is my sister as well. Doug is a amazing dealer. More

by ilovevic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2022

Longo Toyota responded

Thank you once again for your kind posting - Team Longo

April 11, 2018

Dealership Rating
Employee Rating

Buying a New Car Everything was good. It went smoothly and I really like the test drive because I really know what it feels like driving the new Toyota Camry Se. More

by lily5599
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Oscar Orellana

Apr 12, 2018

Longo Toyota responded

Good Afternoon lily5599 Thanks for the shout out about your experience at Longo Toyota. Make it a great day Team Longo

May 21, 2017

Dealership Rating
Employee Rating

Rude sales Rude AF. Very very rude person ! I wondered where is his manner at?! this kinda person should never be a sales person! SMH! He really makes lingo Toyo More

by Disappointed buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 22, 2017

Longo Toyota responded

Good Morning - My name is Kary Loefler, Guest Relations Director for the campus. I am extremely sorry that your recent visit to our sales department was such a disappointment, particularly since you had chosen our dealership for your auto care needs. We take all of these comments and suggestions as opportunities to improve our business and of course, our guest’s experiences. Because of the anonymity of DealerRater (a good thing!), we don't have any way to contact you or research your visit thoroughly to resolve any concerns you may have. Please contact me directly at (626) 580-6057 or kary.loefler@longotoyota.com Sincerely, Kary

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