Steven LeSueur | Page 75

The employees are very nice and attentive. I never felt pushed aside, I always had attention and help in a timely manner. The lot has such a great selection at fabulously low prices and I didn't feel push pushed aside, I always had attention and help in a timely manner. The lot has such a great selection at fabulously low prices and I didn't feel pushed into anything. Steven made my buying experience speedy and simple. He explained all the necessary steps thorough and with ease. More

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Staff at Lesueur were approachable and understanding. I didn't feel that enormous pressure that usually comes with a car dealer. It was a nice change. My only suggestion for customers is to always do yo didn't feel that enormous pressure that usually comes with a car dealer. It was a nice change. My only suggestion for customers is to always do your homework. Don't forget to check and ask about items such as the car history, tires, toolkit, manual, etc. Steven Lesueur was eager to clarify any questions and concerns I had, so just ask. Although my car was a buy back in California, it wasn't classified as a lemon under Arizona standards and the issue ended up being covered under a 10 year/120,000 mile warranty. When we sat down to talk about the details of the purchase, Steven did go over this piece thoroughly and documentation of the additional warranty was provided. Steven worked to make sure I was a satisfied customer. More

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Customer service was great because Steven quickly returned messages and promptly took care of business with a courteous and friendly attitude. I saw the car online and thought it was priced well. I returned messages and promptly took care of business with a courteous and friendly attitude. I saw the car online and thought it was priced well. I work 84 hours a week, every week, away from home for months at a time and purchased my car from Panama City Beach, FL. Steven made the process easy and painless by totally setting up the professional delivery. In the single instance of a very minor oversight, Steven simply forgot to mail some papers to me for a day or two(he is only human)but did not make up some excuse. He could have easily said, "I mailed it out yesterday." He said he forgot and sent it right out. I appreciate that. More

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My husband and I recently purchased a vehicle from LeSueur Car Company and I can say without reservation, that it was the most enjoyable car buying experience we have ever had. From the initial inquir LeSueur Car Company and I can say without reservation, that it was the most enjoyable car buying experience we have ever had. From the initial inquiry about the vehicle, to the close of the transaction, they truly understood that the "customer" is the key element in customer service. Our phone calls were answered promptly, and the negotiation over price was fair and honest. We never felt pressured and the entire staff went above and beyond to assist us with any questions or concerns that we had. They worked with our schedules and made sure that we were completely satisfied with the vehicle and the overall transaction prior to closing the deal. Their honesty and integrity was a welcome change from the normal car dealership experience. If you would like to buy a new vehicle, without the hassles and tactics normally associated with the car buying experience, I would highly recommend LeSueur Car Company. Thank you to Ryan and the entire staff at LeSueur Car Company! Linda Malone Michael Gruber More

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Generally speaking I'd compare used car shopping to a root canal. Well that was prior to working with David Tracy at LeSueur Car Company. I purchased a 2008 Mini Cooper about 4 months ago. The experie root canal. Well that was prior to working with David Tracy at LeSueur Car Company. I purchased a 2008 Mini Cooper about 4 months ago. The experience was painless, David was extremely patient as I drove car after car trying to find something I liked. I finally drove the Mini and decided that was the car for me. A few months after I purchased the Mini I started to have "buyer remorse". Let me clarify, there was nothing wrong with the car, the remorse was all me. Oh sure it was cute, but it wasn't practical for me. I emailed David and whined that I didn't really like my Mini anymore. He was very understanding and did all the leg work a head of time on figuring out what cars on the lot fit my needs and my budget. I showed up and test drove the cars he picked out for me. None of them "wowed" me. I mulled over a Nissan Ultima but wasn't thrilled about the color of the car. So after spending several hours driving vehicles and driving David insane I got back in the Mini and drove away. I was trying to convince myself to love my "mistake" of a car. 3 weeks later I was once again down at LeSueur, boyfriend in tow who was completely annoyed with me, and the fact it was 111 degrees out and I thought I once again needed to shop for a car. We test drove a bunch more vehicles and the last one I drove just before they were ready to close was a 2009 Jetta.... I loved it! Of course now it was after closing, yet the salesmen stuck around trying to do all the paperwork for me. They couldn't get the financing that night but promised me Monday morning they would work on it. 9:30 on the dot David called, he had finished the financing, got me a lower interest rate, got me a plate credit for the mini and just needed me to sign and pick up the car. I would highly recommend this dealership to anyone looking for a used car. They are friendly, helpful, honest, and have integrity that you just don't find at other dealers. Thanks again guys....for putting up with a woman that can't make up her mind, you guys are the best!!! More

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I couldn't be more pleased with this vehicle purchasing experience! Top notch salesman, informative, friendly, NOT pushy at all, entire staff worked HARD to get us financed. Would recommend to anyone! Now experience! Top notch salesman, informative, friendly, NOT pushy at all, entire staff worked HARD to get us financed. Would recommend to anyone! Now we own a 2008 Volvo XC90! Thank you all!!!!!! More

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By far, the easiest and the best car buying experience. We actually already recommended you last night before we even filled out the paperwork. We will continue to buy any future cars from you all. Thanks We actually already recommended you last night before we even filled out the paperwork. We will continue to buy any future cars from you all. Thanks again for a wonderful car buying experience. More

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Ryan was great and customer service was really laid back Ryan was great and customer service was really laid back and enjoyable to work with. Actually, all the guys there were super friendly! I appreciat Ryan was great and customer service was really laid back and enjoyable to work with. Actually, all the guys there were super friendly! I appreciated the no pressure style and casual vibe on which your dealership drives. You went above and beyond and will recomend you in the future. Thank you! Troy Watkins More

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Great selection. I really liked the friendly, hassle-free sales team. I was able to check out all the cars I was interested in without someone constantly breathing down my neck. I could take an hassle-free sales team. I was able to check out all the cars I was interested in without someone constantly breathing down my neck. I could take any car on a test drive without salesman riding along. I will definitely go to Lesueur again when looking for a car. More

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I had a great buying experience with LeSueur Car Co. The sales staff was knowledgeable, friendly and professional. They didn't use a high pressure sales approach and allowed me the time to make an educated sales staff was knowledgeable, friendly and professional. They didn't use a high pressure sales approach and allowed me the time to make an educated well thought out decision on my time frame not theirs. I have already recommended Lesueur to a number of friends and will continue to do so. And when its time to buy my next car Lesueur will be on the top of my list of where to look! More

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