Steven Carroll
Steven Carroll at Oakes Kia
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Steven Carroll | Page 2

Sales Consultant

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.9
140 Reviews

Dealership Experience

2 yrs, 5 mos

Specialties & Trainings

Kia Cerified

4.9

140 Reviews

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140 Reviews of Steven Carroll

February 12, 2024

Dealership Rating
Employee Rating

I had the pleasure of working with Steven last week to purchase a 2017 Prius. We made a couple visits, one to drive the car and a second to purchase. Both experiences were excellent and Steven and his co- More

by greg.kuttenkuler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roth , Brandon Vail

Feb 12, 2024

Oakes Kia responded

Greg, it's wonderful to see that you had a pleasant experience with Steven and the team at Oakes Kia. We always aim for excellent communication and fair pricing, and we thank you for trusting us with your business. Here's to happy miles ahead in your 2017 Prius - enjoy the ride!

February 09, 2024

Dealership Rating
Employee Rating

I though the sales team and specifically Steven did a good job of explaining about the car and the different parts of the deal. I'm upset that part of the deal I discussed, building the tax into the deal More

by jkeller95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Amezcua

Feb 12, 2024

Oakes Kia responded

I appreciate your feedback and apologize for the miscommunication regarding taxes. We always aim for clear communication at Oakes Kia, so it's disappointing that we fell short in this case. Your comments will be shared with our team as a learning opportunity to improve future customer experiences. If there is anything else you would like assistance with, please reach out to me directly. Thank you, Rachel Huff - BDC Director - (816) 474-2900

February 09, 2024

Dealership Rating
Employee Rating

The service was timely and the wait was comfortable. This was a good service. Good job! More

by gabeperkins10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

Oakes Kia responded

Gabe, thank you so much for choosing Oakes Kia for your service needs! We loved seeing your five-star review on our page.

January 29, 2024

Dealership Rating
Employee Rating

I do not remember Carlos. Everything took place as anticipated with no surprises in the transaction. There was no pressure to make a decision now. More

by john.p.gustafson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dillon Corniels

Jan 30, 2024

Oakes Kia responded

John, we're glad to know your experience at Oakes Kia was smooth and pressure-free! We aim for a straightforward process with no surprises — thanks for sharing your feedback!

January 24, 2024

Dealership Rating
Employee Rating

Very friendly and good environment very helpful nice people I would recommend anyone to go there More

by james_9104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dillon Corniels , Buddy Siems

Jan 25, 2024

Oakes Kia responded

These are all things we love to hear, James! Thank you for recommending Oakes Kia!

January 22, 2024

Dealership Rating
Employee Rating

Easy purchase! Everyone was nice and helpful from beginning to end! Favorite car I have ever purchased! More

by cesthetician
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Oakes Kia responded

We're delighted to know you had a smooth purchasing experience with us at Oakes Kia! It's great that our team could assist and make this your favorite car purchase. Thanks for the review and enjoy your new ride!

January 21, 2024

Dealership Rating
Employee Rating

Steven was great. He made the process of finding my car fast and easy. I would recommend him to anyone. More

by EHill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Oakes Kia responded

We're glad to know Steven was able to assist you in finding your car quickly and easily at Oakes Kia. Your recommendation means a lot - enjoy the ride!

January 21, 2024

Dealership Rating
Employee Rating

In the world of car buying experiences, Oakes is a top-notch dealership! Our salesperson, Steven Carroll, was a great guy to work with! More

by EHill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Amezcua , Logan Wise

Jan 22, 2024

Oakes Kia responded

We're delighted to know that you had a top-notch experience with Steven and our team at Oakes Kia! Thanks for the positive feedback and happy driving!

January 20, 2024

Dealership Rating
Employee Rating

Steven made my first time car buying experience a BREEZE! Very personable, flexible, and I never felt pressured into anything I wasn’t comfortable with. Highly recommend working with Steven at Oakes Kia! More

by Mikaela Schenker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Oakes Kia responded

Mikaela, we're so happy to know that Steven made your first car buying experience a breeze at Oakes Kia! We appreciate the recommendation and hope you enjoy your new ride.

January 18, 2024

Dealership Rating
Employee Rating

Overall a good experience. Overall a good experience.Overall a good experience.Overall a good experience. Got my 15 word min. in. Good job Steve. Call more next time instead of More

by Louis Hawthorne 587
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 19, 2024

Oakes Kia responded

Louis, we appreciate your feedback and are glad to know you had a good experience with Steve at Oakes Kia. We'll take note of your preference for calls over texts next time. Thanks!

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