Steven Bailey
Steven Bailey at Wilsonville Toyota

Steven Bailey

Senior Customer Advocate

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

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4.9
374 Reviews

I grew up in Newberg. Was active in the community with Boy Scouts and am proud to say I'm an Eagle Scout. I've always loved to go out camping with my Fiance and our Australian Shepard. I got into sales during my time I worked at Fry's Electronics before coming to work at Wilsonville Toyota in 2013. I have a customer first approach and want to provide the easiest, best experience possible. I believe that we have the best process for providing just that with a simple pre negotiated best price practice and our 1 person process allows me to ensure that I'm personally providing you with a great experience from the beginning of the sale through to the end.

Dealership Experience

12 yrs, 3 mos

Industry Experience

12 yrs, 3 mos

Languages Spoken

English English

4.9

374 Reviews

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374 Reviews of Steven Bailey

August 12, 2025

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I worked with Cody on the final day of my new car buying experience. He gave me lots of time and no pressure to finally make a decision to buy the car that I am very excited about. Great experience working More

by Alex
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Recommend Dealer
Yes

Other Employees Tagged: Cody Phipps

August 12, 2025

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Steven did a great job showing me several cars and explaining all the nuances of buying a new car. I'm happy to say that the overall process was great and I'm happy for the experience. I will keep Ste More

by Alex
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Recommend Dealer
Yes

Other Employees Tagged: Cody Phipps

August 08, 2025

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⭐️⭐️⭐️⭐️⭐️ John Scott Wilsonville Toyota John Scott is hands-down the best! He’s been helping me for over two months through every twist and turn, and somehow kept his cool while I juggled life with my More

by Natalyalaw1013
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Recommend Dealer
Yes
Aug 11, 2025

Wilsonville Toyota responded

What an amazing review! It’s wonderful to hear how John went above and beyond for you over the past two months, navigating every detail with patience and understanding, even with toddlers in the mix. His ability to stay calm, deliver on short notice, and put you in a car you’re thrilled with truly speaks to his dedication and professionalism. Thank you for sharing such a heartfelt story, John will be so pleased to know the positive impact he made!

August 01, 2025

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From a seller buyer point of view customers are made to feel welcome. Enough said More

by isha
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Recommend Dealer
Yes

Other Employees Tagged: Austin Hutcheson

Aug 03, 2025

Wilsonville Toyota responded

We’re so glad to hear that you felt welcome and appreciated during your visit!

July 31, 2025

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Steven is always great to deal with. This is my 4th vehicle, dealing with him. Always is straight forward. Of course there's always the hope of more for trade in and less for cost. 😄 More

by nailer202
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Recommend Dealer
Yes
Aug 01, 2025

Wilsonville Toyota responded

Thank you for your continued trust! We're thrilled to hear that Steven has consistently provided you with a straightforward and positive experience through multiple vehicle purchases. We truly appreciate your loyalty and look forward to helping you again in the future!

July 29, 2025

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Steven was awesome! We spent a lot of time finding exactly what I wanted but he never gave up! He also personally delivered it to the dealership to get it to me as quick More

by SpookyQueen
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Recommend Dealer
Yes

Other Employees Tagged: Troy Gregston, Henry Littlewood

Aug 01, 2025

Wilsonville Toyota responded

Thank you for sharing your experience! We’re thrilled to hear that Steven went above and beyond to find exactly what you wanted and even personally delivered it to make sure you received it quickly. Your kind words mean a lot!

July 29, 2025

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Had a great experience with everyone at Wilsonville Toyota. Steve capped it off. He was responsive and made himself available. I never felt pressured and he provided great information as I went through More

by Andrew
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Hutcheson, Luis Lua

Aug 01, 2025

Wilsonville Toyota responded

Thank you for sharing your experience. We’re so glad to hear that Steven and the team made your visit enjoyable, we appreciate your kind words!

July 17, 2025

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John Scott Payne was awesome, helped us getting RAV4 at great pricing. He was very honest and professional. If you are looking for new car you could not do better. Second car we have purchased and had serv More

by gepowell
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Recommend Dealer
Yes

Other Employees Tagged: John Scott "503JSP" Payne

Jul 22, 2025

Wilsonville Toyota responded

Thank you for the kind words! We're thrilled to hear that JSP made your RAV4 purchase such a positive experience. His honesty and professionalism truly stand out. It's great to know this is your second vehicle with Wilsonville Toyota and that both sales and service have consistently met your expectations. We appreciate your continued trust!

July 09, 2025

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Purchased a 24 ford edge Steven was great to work with. The dealership was so so the car we bought had not been detailed i It seems the dealership is not care about the inside cleanness of there used cars More

by jb.stuck
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Recommend Dealer
Yes
Jul 11, 2025

Wilsonville Toyota responded

Thank you for sharing your honest feedback. We’re glad to hear Steven took good care of you and ensured the battery was replaced. However, we’re very sorry that the cleanliness of your vehicle didn’t meet your expectations, especially for a 2024 model with low miles. That’s not the standard we strive for. We’d love the opportunity to make this right. Please feel free to reach out to our general manager, Josh, directly at (503) 582-9040, so we can discuss how to better resolve this issue for you. Thank you again for bringing this to our attention.

July 07, 2025

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I have had some disagreements/miscommunications with this dealership but overall I feel that they have treated me well and supported me through each leasing experience. I'm on my 4th lease through them. More

by ajabell1990
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Recommend Dealer
Yes
Jul 09, 2025

Wilsonville Toyota responded

Thank you for sharing your honest feedback and for your continued trust through four leases with us. We’re sorry to hear there have been some miscommunications along the way, but we’re glad you feel supported overall. We truly appreciate your loyalty and look forward to continuing to serve you in the future!

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