Steve Vigil
Steve Vigil at Reliable Nissan
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Steve Vigil | Page 7

Service Director

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.4
131 Reviews
4.4

131 Reviews

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131 Reviews of Steve Vigil

May 08, 2024

Dealership Rating
Employee Rating

All were efficient and the work was done in a good timely manner. We are very happy with Reliable. Love the coupons.! More

by roeandglo205
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 08, 2024

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Very nice customer service and very helpful, I felt comfortable and confident with the workers 👍 More

by breannavigil070204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rodriguez

May 08, 2024

Dealership Rating
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It was easy to get to and had a comfortable waiting area. They got done earlier than stated. More

by MNELSON27
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 06, 2024

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Please be more honest as to how long it takes to service the vehicle. What was suppose to be 1 to 2 hours took 3 1/2 hours. More

by DARLENEAERB505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 09, 2024

Reliable Nissan responded

Darlene, we appreciate your patience and apologize for any miscommunication with our team. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss this further.

May 03, 2024

Dealership Rating
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I have been very happy with my experiences at the dealership from sales to service More

by STACEYTHOMPSON833
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Craig Stewart

May 03, 2024

Reliable Nissan responded

Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.

May 01, 2024

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Employee Rating

Have taken vehicle to fix same issue 3 times. Problem still not resolved. Under warranty. More

by DEEANDRA.LUJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 03, 2024

Reliable Nissan responded

We’d like to look into your concerns further and gather more information. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss this further.

May 01, 2024

Dealership Rating
Employee Rating

Terrible experience. Had an appointment for a simple oil change and had to get out of my vehicle and wait over 20 min to be checked in. Then the guy who took my keys said More

by jaxdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 03, 2024

Reliable Nissan responded

We’d like to go over our findings with you but unfortunately we cannot identify you in our system by screen name to reach out directly. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss this further.

May 01, 2024

Dealership Rating
Employee Rating

Every time I take my vehicle into the shop they tell me nothing is wrong with my vehicle or cannot duplicate the problem and they have my vehicle all day but when we leave the problem is still there. More

by MYNEEL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Bodie

May 03, 2024

Reliable Nissan responded

We’d like to go over our findings with you but unfortunately we cannot identify you in our system by screen name to reach out directly. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss this further.

April 30, 2024

Dealership Rating
Employee Rating

The team was awesome! They have a new feature which shows additional services that may need to be updated and you can add the with the click of a button. The team also rec More

by Jennifer Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua in the service department

April 27, 2024

Dealership Rating
Employee Rating

This man is rude disrespectful and doesn't care about the pain customer all he cares about is his next paycheck 👎🏼👎🏼 More

by A
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
May 03, 2024

Reliable Nissan responded

We're a bit confused with feedback but we'd like to look into this. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further.

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