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Steve Ruff

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Steve Ruff | Page 3

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Dick’s CJDR of Wilsonville

25600 Southwest Parkway Center Drive
Wilsonville, OR 97070

Steve is our all-around service guru! Whether it be a quality control check on a vehicle or rolling out a new software program to streamline our processes and maximize our efficiency, he's on it.

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4.8

70 Reviews

Steve is our all-around service guru! Whether it be a quality control check on a vehicle or rolling out a new software program to streamline our processes and maximize our efficiency, he's on it.

Overview Reviews (70) Inventory (211)

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4.8

70 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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70 Reviews of Steve Ruff

May 06, 2023

Dealership Rating

Employee Rating

Friendly service, easy to deal with service associate and big clean waiting area while work was completed. big clean waiting area while work was completed. More

by Jbdetti

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terry Bryan, Kyle Cerri, Adam Denning, Katie Henry

Helpful 0

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May 10, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Ryan Rummerfield, General Manager rrummerfield@dicksautogroup.com

April 16, 2023

Dealership Rating

Employee Rating

Got my truck in and out in a reasonable time. Performed some recommended maintenance for a fair price. Performed some recommended maintenance for a fair price. More

by dwestrm125

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terry Bryan, Kyle Cerri, Adam Denning, Katie Henry

Helpful 0

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Apr 19, 2023 -

Dick’s CJDR of Wilsonville responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Tim Graves, General Manager (503) 563-7222

April 16, 2023

Dealership Rating

Employee Rating

Adam was excellent at explaining what was wrong and how the problem was being fixed. the problem was being fixed. More

by ldparadis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terry Bryan, Kyle Cerri, Adam Denning, Katie Henry

Helpful 0

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Apr 19, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for this amazing review! We really appreciate your business. Tim Graves, General Manager (503) 563-7222

April 11, 2023

Dealership Rating

Employee Rating

This dealership was warm and welcoming. They were also prompt, and yet thorough. It was a great first visit. They were also prompt, and yet thorough. It was a great first visit. More

by wmivey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terry Bryan, Kyle Cerri, Adam Denning, Katie Henry

Helpful 0

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Apr 14, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Tim Graves, General Manager (503) 563-7222

April 11, 2023

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Employee Rating

Great service. Facilities were clean and staff were very friendly. Will highly recommend to get your vehicle serviced. Facilities were clean and staff were very friendly. Will highly recommend to get your vehicle serviced. More

by tmadlang

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terry Bryan, Kyle Cerri, Adam Denning, Katie Henry

Helpful 0

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Apr 14, 2023 -

Dick’s CJDR of Wilsonville responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Tim Graves, General Manager (503) 563-7222

April 11, 2023

Dealership Rating

Employee Rating

They did a very thorough job of repairing my car and had it done in the expected amount of time, thank you! it done in the expected amount of time, thank you! More

by Spencerlivesay

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terry Bryan, Kyle Cerri, Adam Denning, Katie Henry

Helpful 0

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Apr 14, 2023 -

Dick’s CJDR of Wilsonville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Tim Graves, General Manager (503) 563-7222

April 08, 2023

Dealership Rating

Employee Rating

Always have good service here. The staff is friendly and knowledgeable also.Thanks from Kevin The staff is friendly and knowledgeable also.Thanks from Kevin More

by kevstuder

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terry Bryan, Kyle Cerri, Adam Denning, Katie Henry

Helpful 0

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Apr 12, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Tim Graves, General Manager (503) 563-7222

April 06, 2023

Dealership Rating

Employee Rating

From the time we walked threw the door we were greeted with a hello and a smile everything was done in a timely manner Khadoos to everyone there. with a hello and a smile everything was done in a timely manner Khadoos to everyone there. More

by wolfman101

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terry Bryan, Kyle Cerri, Adam Denning, Katie Henry

Helpful 0

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Apr 11, 2023 -

Dick’s CJDR of Wilsonville responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Tim Graves, General Manager (503) 563-7222

April 06, 2023

Dealership Rating

Employee Rating

My wife was treated with respect and they went out of their way to help. their way to help. More

by Garthlund

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Allison

Helpful 0

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Apr 11, 2023 -

Dick’s CJDR of Wilsonville responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Tim Graves, General Manager (503) 563-7222

April 04, 2023

Dealership Rating

Employee Rating

The attention is very good and fast, the work is great, they scheduled my recall quickly and I took advantage of changing the oil, quality and efficient. they scheduled my recall quickly and I took advantage of changing the oil, quality and efficient. More

by Bernard interiano

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terry Bryan, Kyle Cerri, Adam Denning, Katie Henry

Helpful 0

Report | Print

Apr 04, 2023 -

Dick’s CJDR of Wilsonville responded

Glad everything went effient, We appreciate your business!

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