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Steve Robinson

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Steve Robinson

Steve Robinson | Page 62

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

Steve enjoys spending time with his wife Jennifer, his 2 kids and their dog Molly. Steve enjoys relaxing at the beach and watching the waves. Other hobbies are fishing, hunting and spending time just enjoying nature. Steve has a few rules that he thinks everyone should live by, 1. Treat everyone with Dignity, Honor and Respect. 2. Always be True to your word. Once you loose it, it's gone. 3. Lastly and most important, women are always right and men are always wrong and when you here the phrase ( I'm Fine ) I assure you it's the calm before the storm. Steve has had over 20 years in the Service Writer Industry and knows how to deliver excellent Customer Service.

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4.7

934 Reviews

Overview Reviews (934) Inventory (624)

4.7

934 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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934 Reviews of Steve Robinson

October 12, 2021

Dealership Rating

Employee Rating

The waiting room was clean. My service person came and sit and explained all the work my vehicle needed. sit and explained all the work my vehicle needed. More

by fiona25

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Seymour Small

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Oct 13, 2021 -

Daytona Toyota responded

Thank you for the 5-star rating and review, Fiona. Hope you'll visit us again!

October 12, 2021

Dealership Rating

Employee Rating

Professional staff and great service. Always a pleasure to bring my vehicle in for service. Thank you to bring my vehicle in for service. Thank you More

by brien.logan

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Scott Crocker, Angel Otero, Thomas Clark, John Murray, Emily Melanson , Jackie Babcock, James Brady, Craig Lee, Heather Olsen

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Oct 13, 2021 -

Daytona Toyota responded

We are pleased to hear that you had an excellent experience with our team, Brien. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

October 11, 2021

Dealership Rating

Employee Rating

Friendly and fast treats customers great nothing more to say but again fantastic service and stafff say but again fantastic service and stafff More

by CATHY1962

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 11, 2021 -

Daytona Toyota responded

We are very happy to have provided you with such a positive experience, Cathy! If you have any further questions, please give us a call. We're always happy to help!

October 10, 2021

Dealership Rating

Employee Rating

I like the way Steve treats me. Your main operator put me on hold for 7 minutes so I called Steve directly on hold for 7 minutes so I called Steve directly More

by egarand

Verified Customer

Recommend Dealer

Yes

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Oct 11, 2021 -

Daytona Toyota responded

Thank you for taking a moment to share your 4-star experience with Steve!

October 09, 2021

Dealership Rating

Employee Rating

Stephen is the best service manager, even when I was out of sultan he stilled helped me out of sultan he stilled helped me out More

by im14goof

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Oct 11, 2021 -

Daytona Toyota responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2021

Dealership Rating

Employee Rating

I was on my lunch break Steve was and always nice but service was slow service was slow More

by FRESHCONCH

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 11, 2021 -

Daytona Toyota responded

Thank you for the kind words on Steve. We appreciate the positive rating!

October 07, 2021

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Employee Rating

Always a great experience. Steve does a super job as well as the rest of the crew. as the rest of the crew. More

by rflace

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 08, 2021 -

Daytona Toyota responded

Your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

October 07, 2021

Dealership Rating

Employee Rating

Steve was my service advisor today and refused to do my oil change just turned off my service light told me it was for my wheel change even though my oil change sticker said I was due and I had a service l oil change just turned off my service light told me it was for my wheel change even though my oil change sticker said I was due and I had a service light. I just chose to leave verse argue with him. I have 70k miles on my car and have been servicing my car properly with no issues but apparently my car requires 10k before an oil change not 5k. Highly unprofessional and doesn’t know how to do his job. More

by Destany

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Oct 11, 2021 -

Daytona Toyota responded

Hi Destany. We are concerned to hear about your experience. Our team works diligently to ensure we’re providing the recommended services. Please feel free to contact our Service Manager, Aaron, at 386-255-7573 if you would like to discuss. Thank you.

October 06, 2021

Dealership Rating

Employee Rating

Appreciate the timely service, consistent updates and getting the service completed within my time requirements. getting the service completed within my time requirements. More

by spatel9

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 08, 2021 -

Daytona Toyota responded

Thank you for the positive feedback and rating on your service visit!

October 05, 2021

Dealership Rating

Employee Rating

Excellent service and professional staff. Repair costs are reasonable. We were met by a friendly greeter which directed us to our service person. are reasonable. We were met by a friendly greeter which directed us to our service person. More

by trentas47

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 05, 2021 -

Daytona Toyota responded

Glad to hear about your positive service visit. Please don't hesitate to reach out if there's anything more we can do for you!

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