Steve Robinson
Steve Robinson at Daytona Toyota

Steve Robinson | Page 32

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.7
934 Reviews

Steve enjoys spending time with his wife Jennifer, his 2 kids and their dog Molly. Steve enjoys relaxing at the beach and watching the waves. Other hobbies are fishing, hunting and spending time just enjoying nature. Steve has a few rules that he thinks everyone should live by, 1. Treat everyone with Dignity, Honor and Respect. 2. Always be True to your word. Once you loose it, it's gone. 3. Lastly and most important, women are always right and men are always wrong and when you here the phrase ( I'm Fine ) I assure you it's the calm before the storm. Steve has had over 20 years in the Service Writer Industry and knows how to deliver excellent Customer Service.

4.7

934 Reviews

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934 Reviews of Steve Robinson

October 01, 2023

Dealership Rating
Employee Rating

Excellent customer service. Quick and informative with good results. Didn’t try to up sell me. More

by seebner
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Angel Otero, Thomas Clark, John Murray, Emily Melanson , James Brady, Kelly Jordan, Karen Shank

Oct 04, 2023

Daytona Toyota responded

Thank you for sharing your positive experience with us! Providing excellent customer service and being transparent with our customers are top priorities. We're pleased to hear that you had a quick and informative visit without any upselling pressure. If you have any further questions or need assistance in the future, don't hesitate to reach out.

September 23, 2023

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Serviuce Dept first rate. Invoice explained, wait time was not long. Helped to car vand told where to turn for exit More

by jacknd54
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Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Daytona Toyota responded

Thank you for your kind words regarding our first-rate service department. We aim to provide a seamless experience from start to finish, and it's great to know that your invoice was explained, the wait time was reasonable, and you received assistance with your car.

September 16, 2023

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People there are efficient, prompt, experienced, provide a good deal, and are friendly. Dealer has a good selection of vehicles More

by NKIM1221
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Recommend Dealer
Yes

Other Employees Tagged: James Morris Five Stars, Gary Coombs Five Stars

Sep 20, 2023

Daytona Toyota responded

Thank you for your kind words! We're pleased to hear that you found our team efficient, experienced, and friendly, and that you had a good experience with our vehicle selection. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. We appreciate your support!

September 12, 2023

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Again, I cannot get in touch with dealership for service. I finally had to talk to a sales person to get an appointment and ever time I try to get in touch with them they all say the same thing...yes we hav More

by maryronda
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Recommend Dealer
No
Sep 13, 2023

Daytona Toyota responded

Mary, we're sorry to hear that you have had difficulty getting in touch with our service department to schedule service. We understand your frustrations and we are working toward a resolution. We apologize and truly appreciate your patience.

September 10, 2023

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Steve is always awesome and respectful towards me, I am a Transgender Woman and he always calls me by the name I prefer to go by and respects me and calls me Ma’am. More

by JJ2003.06
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Recommend Dealer
Yes
Sep 13, 2023

Daytona Toyota responded

We're pleased to hear that Steve has consistently been awesome and respectful towards you, addressing you by the name and title you prefer. Providing a welcoming and respectful environment is important to us, and we appreciate your feedback.

September 05, 2023

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Excellent dealership. Steve Robinson, my service advisor is first rate, takes great care of me and my car. More

by farleymike
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Recommend Dealer
Yes
Sep 05, 2023

Daytona Toyota responded

Hey Mike, We appreciate the great review and the feedback! Thanks so much, and we'll pass along the good word to Steve.

August 26, 2023

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Got me in soon as possible and out within an hour! Great service every time I come in 👍🏾🙌🏾 More

by CANEFAN23
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Recommend Dealer
Yes
Aug 28, 2023

Daytona Toyota responded

We're pleased to hear that we could provide you with quick and efficient service during your recent visit. Thank you for your kind words and for consistently choosing us for your automotive needs. If you have any more questions or need assistance in the future, don't hesitate to reach out.

August 24, 2023

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While the service was fast and efficient, I expected the car to be washed and vacuumed, as it had been at the last 3 dealerships I had purchased cars from. I realize that I did not actually purchase the K More

by vagabonnie
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Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker

Aug 28, 2023

Daytona Toyota responded

Thank you for sharing your feedback about your recent service experience. We apologize for any disappointment regarding the car wash and vacuuming. We're glad to hear that the service itself was fast and efficient. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help and ensure your satisfaction. Safe travels and happy driving!

August 19, 2023

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Excellent job. Both Scott and Steve are great to deal with. Keep me informed and up --to-date on the progress of my service and explain everything about the work More

by FACSKILLERN
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Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker

Aug 23, 2023

Daytona Toyota responded

Thank you for your feedback! We're glad to hear that Scott and Steve provided you with excellent service and kept you informed throughout the process. We're committed to ensuring that our customers are well-informed and satisfied with the work being done on their vehicles.

August 16, 2023

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This is for service, not dealership - Steve is very knowledgeable and explains things in detail and time frame for the work to be done - much appreciated! More

by caralyeva
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Recommend Dealer
Yes
Aug 18, 2023

Daytona Toyota responded

Thank you for your feedback! We're delighted to hear that Steve provided you with knowledgeable and detailed service. We're committed to delivering top-notch service experiences. If you have any more questions or need assistance in the future, don't hesitate to reach out.

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