Steve Robinson
Steve Robinson at Daytona Toyota

Steve Robinson | Page 25

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.7
934 Reviews

Steve enjoys spending time with his wife Jennifer, his 2 kids and their dog Molly. Steve enjoys relaxing at the beach and watching the waves. Other hobbies are fishing, hunting and spending time just enjoying nature. Steve has a few rules that he thinks everyone should live by, 1. Treat everyone with Dignity, Honor and Respect. 2. Always be True to your word. Once you loose it, it's gone. 3. Lastly and most important, women are always right and men are always wrong and when you here the phrase ( I'm Fine ) I assure you it's the calm before the storm. Steve has had over 20 years in the Service Writer Industry and knows how to deliver excellent Customer Service.

4.7

934 Reviews

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934 Reviews of Steve Robinson

March 08, 2024

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Employee Rating

It took over two hours from my appointment time for an oil/filter change and tire rotation. Never in the 10+ years I’ve used them has it taken so long. I had to go to the kiosk and ask why so long. Only e More

by loxford
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2024

Daytona Toyota responded

We sincerely apologize for the extended wait during your recent visit. Your time is valuable to us, and we'll work diligently to ensure more efficient service in the future. Thank you for your feedback.

March 02, 2024

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Everyone is so helpful! They went above and beyond. Truly a great experience! They were very professional, and made sure that everything was checked properly More

by joshbencat
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Recommend Dealer
Yes
Mar 04, 2024

Daytona Toyota responded

Thank you for your glowing review! We're thrilled to hear that our team provided you with exceptional service and exceeded your expectations. We look forward to seeing you again in the future. Safe travels!

February 29, 2024

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I am traveling from out of town and everyone with whom I spoke was very helpful in resolving my issue...and quickly. Angel who wrote up my visit was very kind and thorough. I feel safe to get back on the ro More

by VIKIANNAND850
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Recommend Dealer
Yes

Other Employees Tagged: Angel Otero

Feb 29, 2024

Daytona Toyota responded

We're so glad to hear that our team was able to help you quickly and effectively during your visit, especially while you're traveling from out of town. Your safety on the road is our top priority, and we're grateful for the opportunity to assist you. Safe travels!

February 25, 2024

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We have bought 7 or 8 new Toyotas from this great dealership and will continue buying more, that says it all! Great Service, always a plesant experience. Gib has built an amazing team. 🙌 More

by Carlos
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Clark , Brian, Seymour, Nayeib

Feb 26, 2024

Daytona Toyota responded

Thank you for your loyalty and kind words! We're thrilled to have earned your trust and will continue striving to exceed your expectations. See you for your next Toyota!

February 24, 2024

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Steve, our Service Manager, is always available to answer any questions. Easy to drop off the car, fair pricing. More

by kbackstrom99
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Recommend Dealer
Yes
Feb 26, 2024

Daytona Toyota responded

Thank you for sharing your experience! We're delighted to hear that Steve provided exceptional service and that you found our pricing fair. We look forward to serving you again in the future.

February 23, 2024

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They did a great job. The price is ok but I trust Toyota with their service More

by stephensemler3
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Recommend Dealer
Yes
Feb 24, 2024

Daytona Toyota responded

Thank you for your feedback! We're glad to hear you had a positive experience with us. We strive to provide excellent service and value to all our customers. We hope to continue serving you and exceeding your expectations in the future.

February 23, 2024

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Excellent service from start to finish. In on time finished when promised very happy. Thanka More

by beachglass21
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Clark

Feb 24, 2024

Daytona Toyota responded

Thank you for your kind words and for choosing our dealership! We're thrilled to hear about your positive experience and satisfaction with our service. We look forward to serving you again in the future.

February 18, 2024

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Wanted to charge me over $400 for something that ended up taking me 30 min to do myself for under $20 More

by austinallen34
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Recommend Dealer
No
Feb 18, 2024

Daytona Toyota responded

We're sorry to hear that you had a disappointing experience working with our service team. We aim to provide reliable service at affordable prices and apologize if this was not your experience. To discuss this further please reach out to Aaron Garcia at 386-255-7475 ext. 1702.

February 17, 2024

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I usually use the Deland center but I have visited this service center twice because its closer. In comparison to Deland center, this is decent, average. More

by a
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Recommend Dealer
Yes

Other Employees Tagged: Angel Otero

Feb 18, 2024

Daytona Toyota responded

Thank you for giving our service center a try, even though it's not your usual choice. We're committed to continually improving and hope to exceed your expectations in the future.

February 13, 2024

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Instructions were to change the brake fluid. Charged $149.50 for doing this. Brakes failed immediately car was driven away from dealership. On review of invoice afterwards we see that despite ch More

by pfitzg
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Crocker

Feb 15, 2024

Daytona Toyota responded

We're sorry to hear that you had a negative experience with our team. Please reach out to Aaron Garcia at 386-255-7475 ext. 1702 to discuss your concerns.

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